Chapter 36 Flashcards

1
Q

What are phases of labor relations

A
  • Union organizing
  • Collective bargaining
  • Contract administration
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2
Q

What is conflict

A

The process in which one party perceives that its interests are being opposed or negatively affected by another party.

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3
Q

What is stereotype

A

When we perceive a person based on his belonging to a particular group.

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