Chapter 10 Flashcards

1
Q

What forces influence the practice of HRM

A

The environment

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2
Q

What are 2 types of environment

A
  1. External environment/macro (outside world like city, country)
  2. Internal environment/micro (inside company)
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3
Q

Does all managers are kind of HR manager

A

Yes

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4
Q

What is authority

A

Legal power is authority. Authority is giving orders, making decisions and directing work.

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5
Q

What is power

A

Ability to control the behavior of people. It can be legal or illegal

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6
Q

What is influence

A

People following someone due to any reason is influence.

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7
Q

What are types of authority

A
  1. Line authority
  2. Staff authority
  3. Functional authority
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8
Q

What is line authority

A

Right to make decisions and give orders to subordinates

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9
Q

What is staff authority

A

Right to assist those who have line authority

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10
Q

What is functional authority

A

Right to give orders within a segment of the management system in which the right is normally non-existent

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11
Q

Who is line manager

A

A manager who is authorized to direct the work of subordinates and responsible for accomplishing the organization’s goals.

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12
Q

What is staff manager

A

A manager who assist line managers

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13
Q

What are 3 different type of work done by HR

A
  1. Line function
  2. Coordinative function
  3. Staff function
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14
Q

What are characteristics of HR executives

A
  • Perform one or more HR functions
  • Top level manager
  • Reports directly to CEO
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15
Q

What are characteristics of HR generalist

A

He is below than HR executive

  • often executive
  • Perform HR related tasks
  • Perform HR functions
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16
Q

What are characteristics of HR specialist

A
  • May be HR manager or non-manager

- Typically concern in one of five areas

17
Q

Does HR a service department

A

Yes

18
Q

Doers HR line or staff

A

staff

19
Q

What is human resource management

A

It is about managing people