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Human Resource Management - MGT501 > Chapter 35 > Flashcards

Chapter 35 Flashcards

1
Q

What is union

A

Organization of workers, acting collectively, seeking to protect and promote their mutual interests through collective bargaining is termed as union.

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2
Q

What is most significant impact of union on management of human resources

A

HRM policies

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3
Q

What are Union Objectives

A
  1. improve the living standards and economic status of its members.
  2. Guarantee individual security against threats and contingencies
  3. Influence power relations
  4. To advance the welfare of all who work for a living, whether union members or not.
  5. To create mechanisms to guard against the use of arbitrary and capricious policies and practices in the workplace.
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4
Q

What is power

A

We define power here as the amount of external control that an organization is able to exert.

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5
Q

What is union power

A

A union’s power is influenced to a large extent by the size of its membership and the possibility of future growth.

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6
Q

Why Employees Join Unions

A
  1. Dissatisfaction with Management
  2. A Social Outlet
  3. Opportunity For Leadership
  4. Forced Unionization
  5. Peer Pressure
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7
Q

What is collective bargaining

A

Under a collective bargaining system, union and management negotiate with each other to develop the work rules. Collective bargaining is a continuous and dynamic process

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8
Q

What are 4 major bargaining structures

A
  1. One company dealing with a single union
  2. Several companies dealing with a single union
  3. Several unions dealing with a single company
  4. Several companies dealing with several unions
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9
Q

What is Collective Bargaining Process

A

The first step in the collective bargaining process is preparing for negotiations. Then prepare a mutually acceptable contract by both parties.

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10
Q

What are 3 categories of bargaining issues

A
  1. mandatory
  2. permissive
  3. prohibited
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11
Q

What is mandatory Bargaining Issues

A

Fall within the definition of wages, hours, and other terms and conditions of employment

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12
Q

Whats is Permissive Bargaining Issues

A

May be raised, but neither side may insist that they be bargained over

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13
Q

What is Prohibited Bargaining Issues

A

Are statutorily outlawed.

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14
Q

What is labor agreement or contract

A

The document that results from the collective bargaining process is known as a labor agreement or contract.

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15
Q

What is Union Security

A

The objective of union security provisions is to ensure that the union continues to exist and to perform its function.

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16
Q

What is COLA

A

cost-of-living allowance

17
Q

What is jury pay

A

Some firms pay an employee’s entire salary when he or she is serving jury duty.

18
Q

What is Layoff or Severance Pay

A

The amount that employees in various jobs and/or seniority levels will be paid if they are laid off or terminated

19
Q

What is Grievance Procedure

A

It contains the means by which employees can voice dissatisfaction with specific management actions. A grievance can be broadly defined as an employee’s dissatisfaction or feeling of personal injustice relating to his or her employment relationship.

20
Q

What are beachhead demands

A

Demands that the union does not expect to receive when they are first made are known as beachhead demands

21
Q

What is Third-Party Intervention

A

ften a person from outside both the union and the organization can intervene to provide assistance when an agreement cannot be reached and a breakdown occurs

22
Q

What is Mediation

A

A process whereby a neutral third party enters a labor dispute when a bargaining impasse has occurred.

23
Q

What is arbitration

A

A process in which a dispute is submitted to an impartial third party to make a binding decision

24
Q

What is FMCS

A

The principle organization involved in mediation efforts, other than the available state and local agencies, is the Federal Mediation and Conciliation Service (FMCS).

25
Q

What are union strategies to overcome breakdowns in negotiations

A
  1. Strikes

2. Boycotts

26
Q

What are strikes

A

When union members refuse to work in order to exert pressure on management in negotiations.

27
Q

What are Boycotts

A

An agreement by union members to refuse to use or buy the firm’s products.

28
Q

What is second boycott

A

The practice of a union attempting to encourage third parties (suppliers and customers) to stop doing business with the firm is a secondary boycott.

29
Q

What are Management’s Strategies For Overcoming Negotiation Breakdowns

A

Lockout

30
Q

What are lockout

A

Management keeps employees out of the workplace and may run the operation with management personnel and/or temporary replacements. The employees are unable to work and do not get paid.

Human Resource Management - MGT501 (36 decks)

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