Chapter 8 Flashcards
1
Q
What is diversity
A
Human characteristics that make people different from one another
2
Q
What are benefits of diversity
A
- Greater creativity
- Better problem solving
- Greater system flexibility
3
Q
What are sources of workforce diversity
A
- Racial and ethical groups
- Older workers
- Gender
- Education
- Religions
- Culture
4
Q
What is harassment
A
Bad act of a person for that other person feel uncomfortable
5
Q
Who gives commitment to diversification
A
Top management
6
Q
What is the role of support groups in organization
A
They settle down diversification issues
7
Q
What is resentment
A
Opposition of some point of view
8
Q
What is backlash
A
A strong negative reaction by a large number of people, especially to a social or political development.
