Chapter 31 Flashcards
What is motivation
The inner drive that directs a person’s behavior towards goals.
What is goal-directed behavior
Needs->Behavior->Incentives and goals
What are 3 components of triangle of determinants of job performance
- Willingness to perform
- Opportunity to perform
- Capacity to perform
What is ability
Knowledge and skill
What is Maslow’s hierarchy of needs theory
There are parts
- Self actualization
- Esteem need
- Affiliation need
- Security need
- Physiological need
What are 3 needs for Maslow’s hierarchy of needs theory
- Need for achievement
- Need for power
- Need for affiliation
What is alderfer’s ERG theory
- Existence
- Growth
- Relatedness
What is McGregor’s theory-X and theory-Y
Theory X: Management view that assumes workers generally dislikes work and must be forced to do their jobs
Theory Y: Management view that assumes workers like to work and under proper conditions, employees will seek responsibility to satisfy social, esteem and self-actualization needs
What is good. Theory X and theory Y
Theory Y
What is expectancy theory of motivation
It has 3 parts
- Effort
- Performance
- Outcomes
What is equity theory
What I put in, what i get back
What is reinforcement theory
Punishment and reward has consequence on behavior
Does lower level needs must be satisfied before higher level needs are activated
Yes
What are 5 stages of need
- Physiological needs
- Safety needs
- Social needs
- Esteem needs
- Self-actualization needs
How individual or organization performance can be improved
- Challenging job
- Equitable rewards
- Supportive colleagues
- Good work environment
