266 Tele Serv

Question 1

Tele-Serv can write Auto theft attempts when there is ____.

Answer 1

no suspect in custody, no evidence to be processed,
or it is not part of a series.

Question 2

Tele Serv: Burglary to Auto reports when

Answer 2

(a) The victim is calling from another city;
(b) There is a significant time delay, more than eight hours;
(c) The victim refuses processing of vehicle (will have to be determined by the call
taker);
(d) Inclement weather prevents processing of vehicle;
(e) There is no physical evidence present; or
(f) The vehicle has been moved.

Question 3

Tele Serv- With a supervisor’s approval, Tele-Serv officers shall complete a report for burglaries
to motel/hotel rooms where the victim is _____.

Answer 3

calling from another city.

Question 4

Tele-Serv: Damaged property reports resulting from a non-criminal incident and the property _____.

Answer 4

is
owned by the City of Jacksonville (COJ)

Question 5

Tele-Serv Misdemeanor stalking reports when:

Answer 5

(1) The complaint is not domestic violence related; and
(2) The suspect is unknown.

Question 6

Tele Serv Misdemeanor assault reports when:

Answer 6

(1) The complaint is not domestic violence related; and
(2) The suspect is unknown.

Question 7

Tele Serv Robbery to individuals when all of the following conditions exist:

Answer 7

(1) The victim is reporting the incident from another location;
(2) There are no witnesses present;
(3) There is no physical evidence;
(4) The victim is not injured; and
(5) The suspect may have left the scene and there is no information that may lead to
the immediate arrest of the suspect(s)

Question 8

If a Tele-Serv officer reviews a video and evidence does exist, the Tele-Serv officer
will forward the video file share link to the appropriate patrol zone ________ for patrol followup. Additionally, the Tele-Serv officer will complete a supplemental report and
initiate a be-on-the-lookout (BOLO) for any potential suspects.

Answer 8

zone Crime
Reduction Managed Enforcement Strategies (CRIMES) officer

Question 9

Tele-Serv Unit personnel must inform_____ prior to
sending any Tele-Serv type call to the street.

Answer 9

the Communications Center Watch supervisor

Question 10

Tele-Serv The _________shall make the decision whether to write a report when
circumstances indicate a possible deviation from those listed in this order.

Answer 10

Supervisor of Tele-Serv Unit

Question 11

Special events are designated by the ________.

Answer 11

Assistant Chief of Special Events

Question 12

Privately owned oversized loads are escorted by private escort services. If an officer is
required to escort an oversized load for the City of Jacksonville (e.g. JEA, DOT, etc.), the
approval of the _____ is required.

Answer 12

Assistant Chief of Special Events

Question 13

When civilian vehicles require an escort for directional purposes only (i.e., leading them to a
certain highway, building, area, etc.), the use of emergency equipment is not needed and all
traffic laws will be obeyed. Officers will notify _______prior to the escort. This type of
escort does not need the approval of an assistant chief.

Answer 13

their sergeants

Question 14

Officers must attend an ______ JSO escort training session on police escorts prior to
escorting for the Jacksonville Sheriff’s Office.

Answer 14

eight-hour

Question 15

To escort vehicles for JSO, Officers shall attend the JSO escort refresher training course every______.

Answer 15

two years

Question 16

. An After Action Report shall be completed by the event supervisor within three business days
after the conclusion of a City of Jacksonville (COJ) event when attendance is ____ people or
more, unless exempted by the Special Events Unit.

Answer 16

10,000