10-01 Emergency Incident Response Flashcards
Rationale
This Procedure provides direction to ensure a standard approach when implementing the Incident Management System (IMS) in response to any emergency incident including, but not limited to those involving h———–, i———– disruptions that may involve u———and p————, n———– such as severe w———-, or a d———-
or other health risk
hazardous materials, infrastructure disruptions that may involve utility and power failures, natural hazards such as severe weather, or a disease
or other health risk
Supervision
Supervisory Officer ————-mandatory when
determined by the first member on scene or by Communications Services
when responding to a Level 2 or 3 Incident
Supervisory Officer notification mandatory when responding to an —————
attendance
emergency incident
Procedure
This Procedure has been divided in three levels of operation:
Level 1 – —————,
Level 2 – —————-
and Level 3 – ————–. Whether an incident is
a Level 1, 2 or 3 will be determined by proper assessment and the application of identified criteria.
Depending upon the circumstances, the emergency response can begin at any one of the three levels, and ————the steps in the previous levels.
Acronym MED
Emergency Response
Major Incident
Disaster Incident.
includes
Emergency Planning
The Service has enhanced its emergency planning ability by the creation of the Emergency Preparedness Committee (EPC). The EPC is mandated to increase the emergency ———–; p———, m———-, r———- to and r————- from emergency incidents.
To achieve this mandate, the EPC has established sub-committees reflective of the Incident Management System (IMS):
P————, H———— and Safety, I———–, O——-, P———-, L———–, and A———- and Finance. (All part of the chart)
—————————- plays an integral role in the EPC as their members are active in each of the sub–committees.
The EPC also works closely with external ———-promoting emergency preparedness and positively contributing to a ————-emergency response as required.
preparedness; planning, mitigating, responding to and recovering
Public Information, Health and Safety, Investigative, Operations, Planning, Logistics, and Administration and Finance
Emergency Management & Public Order (EM&PO)
stakeholders
cohesive
Incident Management System (IMS)
The IMS is based on a doctrine enacted by the ———- that recommends IMS as the ——————- in Ontario. The ————— has adopted the IMS as the recommended emergency preparedness system for Ontario police services
Ministry of the Solicitor General
emergency preparedness model
Ontario Association of Chiefs of Police (OACP)
IMS
The IMS will be utilized in conjunction with the ——————-and can be integrated with other policies and procedures, as required. The IMS creates a clear point of control and can be ———- or contracted with ease in any size or type of emergency to manage response p——–, f———– and e—————–.
The basic modules of the IMS can be expanded or contracted to meet the requirements of the incident as it progresses.
Implementation of the IMS is recommended for all emergency responders in Ontario thereby ensuring an effective and co-ordinated emergency response to large-scale and complex emergency incidents. Chapter 10 – Appendix A provides a detailed chart of the IMS model.
City of Toronto Emergency Operations Centre (EOC)
expanded
personnel, facilities and equipment
IMS
Although the first member on scene assumes the role of Incident Commander, the Service has established a ——— of trained Incident Commanders, capable of assuming incident ———whenever called upon to do so. As well, ———, a sub–unit of EM&PO, is staffed by members who respond to and assist in the management of Level 2 – Major Incidents and Level 3 – Disaster Incidents.
cadre
command
Public Safety
IMS
Undertaking a strategic role, the Major Incident Command Centre (MICC) may be activated for ————————-emergencies and should be staffed according to the ————– of the event. Such staffing will include an officer of sufficient training, ———- to access and redirect personnel and material support as required, as well as liaise with other policing partners and external agencies. It is recommended that once activated, staffing for command and control should follow the IMS in compliance with Chapter 10 – Appendix A.
Although the IMS may be ———in response to planned events, the directions in this Procedure are intended for response to ——— emergencies
Level 2 – Major Incident or Level 3 – Disaster Incident
nature and scope
rank and authority
adopted
unplanned
Communication Strategy
In order to ensure the safety of the public, emergency responders and Service members, an effective ————- is vital to impart crucial information to all involved at all stages of an emergency. When developing a communication strategy, the Incident Commander shall appoint a———– who will ensure Corporate Communications is consulted, and that the following are considered
the ———audience (general public, other agencies, Service members)
the ———- to include in the communication
the ——- of communication (public address, radio/television, telephone, news releases)
will the communication be ————- to the target audience?
Members shall NOT make ————- to the news media or to the general public, as outlined in Procedure
17-01. Any information shall be approved by the ————— before it is released.
communication strategy
public information officer
target
information
form
accessible
unauthorized statements
incident Commander
LEVEL 1 – EMERGENCY RESPONSE
All Members
First Member
- When responding to an emergency incident shall
exercise caution when approaching the site, particularly when hazardous materials are indicated or suspected
——- of the scene, assuming the role of the———– Commander and implement IMS as required until relieved of these duties (refer to Chapter 10 – Appendix A for IMS chart and position profiles)
Note: The first police officer is designated as the Incident Commander until relieved by a ———-
officer, or the appropriate ——-having jurisdiction over the incident.
take charge
initial Incident
supervisory
external agency
LEVEL 1 – EMERGENCY RESPONSE
All Members
First Member
if not a police officer, take charge of the scene until relieved by the first attending ———-
designate a ———- to the scene that allows for the least risk possible and notify the ———– of this route
assess the situation and notify the Communications Operator of
the type or ——— of the incident
the location and extent of ——–
———information
potential ——-
if a separate ———– will be required for emergency operations
the need for additional members and ————
the need for a ————– to attend
whether immediate ———– is required
whether Toronto ————-or Toronto Fire Services (TFS) response and equipment are required
the exact location of the ————-, if necessary
police officer
line of approach
Communications Operator – Communications Services
nature
damage
casualty
hazards
radio channel
specialized response
supervisory officer
traffic diversion
Paramedic Services (Paramedics)
command post
LEVEL 1 – EMERGENCY RESPONSE
All Members
First Member
establish a ——————-, in a location that is away from all hazardous conditions
Note: There will only be one command post for any incident. When multiple jurisdictions or agencies
are involved in the incident, there will be a ————-.
direct all responding units to the scene, advising them of
e——- hazards
required e———-
the presence of any e————
a———–
personal p——— equipment
safe method of ——– to the scene
routes to be ———-
routes to be ———— to non-emergency traffic
preliminary command post
single unified command
existing hazards
required equipment
the presence of any explosive device(s)
active attacker(s)
personal protective equipment
safe method of entry to the scene
routes to be avoided
routes to be closed to non-emergency traffic
LEVEL 1 – EMERGENCY RESPONSE
All Members
First Member
take the required actions deemed immediately necessary to ———the emergency and prevent or minimize the ————
evaluate the need for, and establish a clearly identified ———–, as required
communicate the location of the staging area to all responding units and jurisdictions
if a staging area is established, assign a staging area ——— to track and control all available ————
in conjunction with the ranking ——– member at the scene, evaluate the requirement for ————
Note: The decision to evacuate during civil disturbances or extraordinary police situations, such as hostage, barricade or terrorist incidents is a ———- responsibility. The decision to evacuate during a
natural and man-made disaster is the responsibility of ————-
contain
loss of life
staging area
manager
resources
TFS
evacuation
police
fire services
LEVEL 1 – EMERGENCY RESPONSE
All Members
First Member
assign members to complete necessary functions such as
securing —– and ——- perimeter in compliance with Chapter 10 – Appendix A, if necessary
clearing ——— and ——— routes for responding emergency vehicles
ensuring access to scene is restricted to ——-personnel
liaise with other responding emergency services ———
maintain radio communication
ensure persons are assisted to safety
comply with Procedure 10–09 if an evacuation is required
when necessary and if qualified to do so, perform the required standard first aid treatment and/or cardio– pulmonary resuscitation (CPR), using universal precautions at all times
notify a ————
inner and outer
access and egress
authorized
supervisors
supervisor
Additional Members
- When responding to an emergency incident shall
exercise caution when approaching the site, particularly if ———- are indicated or suspected
take direction from the ———–
in the absence of a supervisory officer or the Incident Commander, take direction from the ———
report to the command post or ———-when relieved
hazardous materials
Incident Commander
first police officer
staging area
First Supervisory Officer Lvl 1
- When responding to an emergency incident shall exercise caution when approaching the site, particularly if hazardous materials are indicated or suspected.
- After being briefed by the first member or first officer on scene shall
assess the ———— the role of Incident Commander and assume the role until relieved of this function, if necessary
reassess the situation
advise the Communications Operator of the status of ————– and the new assessment of the incident and any new information
notify the divisional ————–
consider ———– the IMS as necessary by delegating members to complete necessary functions
ensure the following are established, co–ordinated and supervised
secure inner and outer perimeters in compliance with Chapter 10 – Appendix B, if necessary
clear access and egress routes for responding emergency vehicles
access to scene is restricted to authorized personnel
staging area for additional responding units
a command post located at a safe distance and near other emergency services command posts, when safe
to do so
assign ——–police officer at the scene to maintain radio communication with the ———- and c————, as required
ensure all members are directed to complete and submit the applicable eReports prior to the completion of their tour of duty
need to assume
Incident Commander
Officer in Charge
expanding
one
Communications Operator
command post support staff
Officer in Charge Lvl 1
- When notified of an emergency incident shall
advise the ————, if appropriate
ensure the particulars are recorded in the Unit Commanders Morning Report (UCMR), as required
Unit Commander
Incident Commander
- If assessing that the situation has escalated and is becoming a Level 2 – Major Incident shall
take appropriate immediate action, consider expanding the IMS as necessary by assigning members to complete necessary functions
notify the ————– and request that the
divisional ————–, Toronto Police Operations Centre (TPOC) and ———- unit be notified to monitor
and attend as required
10.When responding to an incident shall
ensure a ————- is developed and communicated in compliance with the Communication
Strategy section of this Procedure
assign a —————- who will assume responsibility for the communication strategy
11.Upon conclusion of an emergency incident shall complete an ————- Report, as required.
– Communications Services (Operations Supervisor)
Officer in Charge
EM&PO
communication strategy
public information officer
After Action
Public Information Officer
12.When designated as the public information officer, in consultation with the appropriate member of Corporate Communications shall
assist and/or develop a ————– in compliance with the Communication Strategy section of this Procedure
respond and assume the following duties
———-briefings
———- activities, including the use of ———– to inform the public
———– control
communication strategy
media
community relations
social media
rumor
LEVEL 2 – MAJOR INCIDENT
First Supervisory Officer
14.When responding to a Level 2 – Major Incident shall
notify the divisional ———–
notify the ————–
request the ————– to notify the on–call member of ———
consider obtaining the assistance of additional members from neighbouring divisions, and request through the ———-
Officer in Charge
Officer in Charge – TPOC
Operations Supervisor
EM&PO
TPOC
LEVEL 2 – MAJOR INCIDENT
First Supervisory Officer
request assistance, as required, from such specialized units/services as
EM&PO
EM&PO – M———–
EM&PO – E————
Specialized Emergency Response – E———-
Specialized Emergency Response – M———-
Specialized Emergency Response – P———–
————– Services
Corporate ——————–
W—————–
C—————– Volunteer Resources
other police services
Regional Police————-Units (when authorized by the Duty Senior Officer or other senior officer
Mounted
Explosive Disposal Unit (EDU)
Emergency Task Force (ETF)
Marine Unit (MAR)
Police Dog Services (PDS)
Intelligence
Communications
Wellness
Community Partnership & Engagement Unit – Volunteer Resources
Air Support
LEVEL 2 – MAJOR INCIDENT
First Supervisory Officer
when in the role of Incident Commander, continue in the role until ————
———–the IMS as necessary by assigning members to complete necessary functions (refer to Chapter 10 –
Appendix A)
ensure the following are established and supervised
——— inner and outer perimeters in compliance with Chapter 10 – Appendix B, if necessary
———–access and egress routes for responding emergency vehicles
access to scene is restricted to authorized personnel
staging area for additional responding units/agencies
a command post located at a safe distance and near other emergency services command posts and
relocate if necessary
if not already on scene, ensure the attendance of —————- as require
ensure persons are assisted to safety when safe to do so
assess and determine whether it is appropriate to recommend Shelter in Place, to c————–, or in the case of a school, Hold and Secure, or a Lockdown
comply and ensure compliance with
relieved
expand
secure
clear
Paramedics and/or TFS,
commence evacuation
LEVEL 2 – MAJOR INCIDENT
Officer in Charge of Responding Units
15.When notified of a Level 2 – Major Incident shall
update the ————
ensure the particulars are recorded in the Unit Commanders Morning Report (UCMR)
Unit Commander
LEVEL 2 – MAJOR INCIDENT
Incident Commander
16.When responding to a Level 2 – Major Incident shall
ensure that the duties listed for the ———- Officer are completed
co–ordinate and manage the ———response to the incident, ensuring
the necessary ——— of the IMS are being addressed
———–police, emergency and support agency personnel attend
conduct regular briefings with members of the ————-
conduct unified command briefings with other responding agencies
17.If assessing the situation to be a Level 3 – Disaster Incident shall contact the ———— to request the attendance of a ———–.
18.Upon conclusion of the Level 2 – Major Incident shall complete and submit an After Action Report, as required.
First Supervisory
police
Incident Management Team (IMT)
functions
sufficient
Operations Supervisor
Duty Senior Officer
LEVEL 2 – MAJOR INCIDENT
On–Call Member – Emergency Management & Public Order
19.When notified of a Level 2 – Major Incident shall
notify the ———- – EM&PO
monitor the developing situation and attend the scene as directed by the ——–– EM&PO
if assigned to attend the scene, —— the situation upon arrival
Officer in Charge
Officer in Charge
reassess
Officer in Charge – Emergency Management & Public Order
20.When notified of a Level 2 – Major Incident shall
———-the developing situation
attend the scene in the first instance, or the ——-when necessary
reassess the situation upon arrival
update the ———– – EM&PO
monitor
MICC
Unit Commander
LEVEL 3 – DISASTER INCIDENT
All Members
21.In addition to the requirements outlined in the Level 1 – Emergency Response and the Level 2 – Major Incident sections of this Procedure, shall comply with the further direction contained in this section.
22.When notified of a Level 3 – Disaster Incident or impending disaster shall request the ————- to
notify
the ——–
the ——- member
the —————-/————– of the affected division(s), when appropriate
Communications Operator
TPOC
on–call EM&PO
Unit Commander/Officer in Charge
LEVEL 3 – DISASTER INCIDENT
Incident Commander
23.When responding to a Level 3 – Disaster Incident shall
establish communication with the MICC at local ——— and request personnel and ———
update the MICC, as required
24.Upon conclusion of the Level 3 – Disaster Incident shall complete and submit an After Action Report, as required
8–0901
logistical support
LEVEL 3 – DISASTER INCIDENT
On–Call Member – Emergency Management & Public Order – Public Safety
25.When notified of a Level 3 – Disaster Incident shall
notify the ———- – EM&PO and take direction, as required
contact the ————- to receive a situation report on the incident
determine the needs of the Incident Commander and provide ———as necessary
Officer in Charge
Incident Commander
support
LEVEL 3 – DISASTER INCIDENT
Officer in Charge – Emergency Management & Public Order
26.When notified of a Level 3 – Disaster Incident shall
———the scene, if required
if not required at the scene, attend the ———-, when necessary
——-the situation upon arrival
attend
MICC
reassess
Access means the ——— or point of ——— to the scene.
approach
entrance
Command Post means a place —– the scene of an emergency incident where members report for ——–and information. The command post should be located at a safe distance and near other emergency services —————–
near
instructions
command posts
Egress means the ———— or ———- out of the scene
exit or way
Emergency means a ———or an impending situation that constitutes a —-of major ————that could result in serious harm to persons or substantial ——to property and that is caused by the forces of nature, a disease or other ——- risk, an accident or an act whether intentional or otherwise.
(Source: Emergency Management and Civil Protection Act, S. 1)
situation
danger
proportions
damage
health
Emergency Operations Centre (EOC) means a facility operated by the ———- specifically established to conduct the overall ————- of an emergency. The Toronto Police Service is one of many agencies represented. The Toronto EOC is located at ———-
.
City of Toronto
management
703 Don Mills Road, 6th Floor
Emergency Preparedness Committee (EPC) is a committee, chaired by the Staff Superintendent of ———–, comprised of——- experts from every command pillar within the Toronto Police Service (Service). The EPC focus is on m———, p————planning, r——-and r———-; ensuring appropriate planning, ——-and response capabilities are available within the Service.
Public Safety Operations
subject matter
mitigation, preparedness planning, response and recovery;
investigative
Hold and Secure means that all movement in and out of the school is ———and ——– doors locked, however, movement ——- the school is not restricted as the external danger near the school poses no immediate threat to the students or staff unless they ——— the building.
restricted
external
within
leave
Incident Commander means the ——–who has taken charge of the incident and who is in charge at the ————-and, in conjunction with other emergency services commanders, is responsible for ———— and managing police response at an incident.
police officer
Command Post
coordinating
Incident Commander Cadre (ICC) means Toronto Police Service Officers who have been trained as —————–commanders and are available —– on an ——– basis and may be activated through the ——— Emergency Management & Public Order (EM&PO)
Senior
incident
24/7
on–call
Inspector
Incident Management System (IMS) means the model of police—– response to emergencies and disasters based on the ————-System, adopted by the Province of Ontario. The IMS provides the functional ———– necessary for the appropriate and ——use of police resources.
on–site
Incident Command
infrastructure
efficient
Incident Management Team (IMT) means ———— trained in ——-whose responsibilities are to ———-the command post and manage site ———for Level 2 – Major Incidents and Level 3 – Disaster Incidents. ——————-maintains a list of qualified team members.
Service members
IMS
attend
operations
EMPO
Level 1 – ———-Response means the ———response activities and resources to ———the situation of any incident. Members respond quickly to the report of an emergency situation to gather information, assess the situation, and determine whether additional members and specialized response is required. Many emergency incidents are resolved within a ———–period of time, using resources available at the ———level.
Emergency
general
mitigate
short
divisional
Level 2 – ———–Incident means an emergency incident which ———- a division’s normal operational resources and requires additional support, or ——-agency co–ordination at the site and some degree of external support. Level 2 - Major Incidents may continue for an ——– period of time and require a site ————-and/or the ————–
Major
exceeds
multiple
extended
Command Post
Major Incident
Command Centre (MICC).
Level 3 – Disaster Incident means an incident that may affect a significant portion of the ———-, may continue for a ———-period of time and may require an —————recovery period. Response to a disaster may require the activation of the ———–, the ————-, ———-direction and support, and the official declaration of a disaster in accordance with Municipal Code ——and the provincial Emergency Management
and Civil ————- Act.
population
long
extensive
Major Incident Command Centre (MICC)
Emergency Operations Centre (EOC)
political
59
Protection
Lockdown means that all movement in and out of the school and within the school is ———–as the danger is inside the school or is on school property and poses an ———–threat to the students or staff.
restricted
immediate
Major Incident Command Centre (MICC) means the facility specifically established to coordinate the Service’s ————-response to a major event or emergency. ——————- is tasked by Public Safety Operations with the c——-, m———– and o———of the MICC during operational periods. The MICC is located at Toronto Police Headquarters, 40 College Street, ———–. However, it may be temporarily
located ———–pending the unique circumstances of the major event or emergency
operational
Emergency Management and Public Order (EM&PO) – Public Safety
care, maintenance and oversight
12th Floor
offsite
Materiel means the ———of things needed to respond to an incident not including personnel (e.g., ——–supplies, heavy machinery and vehicles)
aggregate
logistical
Senior Management Team (SMT) includes the C———-, C————, S————– and D———–, and any other member as determined by the Chief of Police.
Chief of Police, Command Officers, Staff Superintendents and Directors
Shelter in Place requires that people enter and ——— in a building with the doors and windows closed due to an external ————threat. Fans, including heating and ———- units, should be turned off to prevent air from outside entering the building. Normal ——— may continue within the building
remain
environmental
air conditioning
operations
Staging means a determined ——– location where responding personnel and appropriate equipment ———— report to await details before ———–the emergency site itself.
off–site
initially
entering
Toronto Emergency Management Program Committee (TEMPC) means a committee comprised of the ———and key representatives from local ———, city agencies, and other agencies and organizations, responsible for the overall management of————. During these emergencies, this group is collectively ————— for the direction and co–ordination of emergency response operations within the City
Mayor
boards
Level 3 – Disaster Incidents
responsible
Unified Command means a ———-of people representing involved agencies with responsibility for the incident, which jointly provide ————to an incident through a common set of incident objectives and strategies established
at the command level. [Source: U.S. Federal Emergency Management Agency (FEMA)].
team
management direction
The IMS is comprised of ——- primary elements: C———-, O————-, L———, Pl———- and F———-, and I——————/I———–. Each of the primary elements is assigned personnel as needed to conduct the operation. The ————- exercises control over the incident and directs the efforts of the personnel in charge of each of the functional elements. These elements may be ———–or contracted as needed.
five (5)
Command, Operations, Logistics, Planning and Finance, andIntelligence/Investigations
Incident Commander
expanded
All Service members assigned to the Incident Management Team (IMT) are trained in the IMS. ——————————-maintains a list of qualified and trained personnel who are assigned to the IMT. Activation of the IMT will be determined by ———-.
Emergency Management & Public Order (EM&PO)
EM&PO
Some or all these members may be required to ———- the Major Incident Command Centre (MICC) for Level 2 – Major Incidents or Level 3 – Disaster Incidents. The ——— and ———-of emergency will dictate who is required at the MICC and what ———– personnel they would be required to bring with them
attend
duration and type
support
Critical Incident Response Chart
Incident Commander
(Site, Area, Incident) (MICC)
I——-
I——-
L——-
H———-
E————-
Incident Specialist
Intelligence
Liaison
Health and Safety
Emergency Information Officer
Critical Incident Response Chart
Investigation
(Chief)
D————–
D————–
T————–
(MCMM and victim services)
Detective Operations
Divisional Investigator
Traffic
Critical Incident Response Chart
Operations
(Chief)
S———
S————
E———–
S———–
C————–
P—————
S—————-
SES COPS
Staging
Site Management
Evacuations
Search
Crowd Management
Prisonner Management
Specialized Operations
Critical Incident Response Chart
Planning
S———-
R———
D———-
D———-
DDRS
Situation
Resource
Demobilization
Documentation
Critical Incident Response Chart
Logistics
S——–
S———
C———
S———-
F———-
F——–
M———-
T———-
Services
Support
Communications
Supply
Feeding
Facilities
Medical
Transportation
Critical Incident Response Chart
Administration and Finance
P———
C———
C———-
Procurement
Cost
Claims
