10-01 Emergency Incident Response Flashcards

1
Q

Rationale

This Procedure provides direction to ensure a standard approach when implementing the Incident Management System (IMS) in response to any emergency incident including, but not limited to those involving h———–, i———– disruptions that may involve u———and p————, n———– such as severe w———-, or a d———-
or other health risk

A

hazardous materials, infrastructure disruptions that may involve utility and power failures, natural hazards such as severe weather, or a disease
or other health risk

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2
Q

Supervision

 Supervisory Officer ————-mandatory when

 determined by the first member on scene or by Communications Services
 when responding to a Level 2 or 3 Incident

 Supervisory Officer notification mandatory when responding to an —————

A

attendance
emergency incident

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3
Q

Procedure

This Procedure has been divided in three levels of operation:
Level 1 – —————,
Level 2 – —————-
and Level 3 – ————–. Whether an incident is
a Level 1, 2 or 3 will be determined by proper assessment and the application of identified criteria.
Depending upon the circumstances, the emergency response can begin at any one of the three levels, and ————the steps in the previous levels.

Acronym MED

A

Emergency Response
Major Incident
Disaster Incident.
includes

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4
Q

Emergency Planning

The Service has enhanced its emergency planning ability by the creation of the Emergency Preparedness Committee (EPC). The EPC is mandated to increase the emergency ———–; p———, m———-, r———- to and r————- from emergency incidents.
To achieve this mandate, the EPC has established sub-committees reflective of the Incident Management System (IMS):

P————, H———— and Safety, I———–, O——-, P———-, L———–, and A———- and Finance. (All part of the chart)

—————————- plays an integral role in the EPC as their members are active in each of the sub–committees.

The EPC also works closely with external ———-promoting emergency preparedness and positively contributing to a ————-emergency response as required.

A

preparedness; planning, mitigating, responding to and recovering

Public Information, Health and Safety, Investigative, Operations, Planning, Logistics, and Administration and Finance
Emergency Management & Public Order (EM&PO)
stakeholders
cohesive

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5
Q

Incident Management System (IMS)
The IMS is based on a doctrine enacted by the ———- that recommends IMS as the ——————- in Ontario. The ————— has adopted the IMS as the recommended emergency preparedness system for Ontario police services

A

Ministry of the Solicitor General
emergency preparedness model
Ontario Association of Chiefs of Police (OACP)

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6
Q

IMS

The IMS will be utilized in conjunction with the ——————-and can be integrated with other policies and procedures, as required. The IMS creates a clear point of control and can be ———- or contracted with ease in any size or type of emergency to manage response p——–, f———– and e—————–.
The basic modules of the IMS can be expanded or contracted to meet the requirements of the incident as it progresses.
Implementation of the IMS is recommended for all emergency responders in Ontario thereby ensuring an effective and co-ordinated emergency response to large-scale and complex emergency incidents. Chapter 10 – Appendix A provides a detailed chart of the IMS model.

A

City of Toronto Emergency Operations Centre (EOC)
expanded
personnel, facilities and equipment

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7
Q

IMS

Although the first member on scene assumes the role of Incident Commander, the Service has established a ——— of trained Incident Commanders, capable of assuming incident ———whenever called upon to do so. As well, ———, a sub–unit of EM&PO, is staffed by members who respond to and assist in the management of Level 2 – Major Incidents and Level 3 – Disaster Incidents.

A

cadre
command
Public Safety

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8
Q

IMS

Undertaking a strategic role, the Major Incident Command Centre (MICC) may be activated for ————————-emergencies and should be staffed according to the ————– of the event. Such staffing will include an officer of sufficient training, ———- to access and redirect personnel and material support as required, as well as liaise with other policing partners and external agencies. It is recommended that once activated, staffing for command and control should follow the IMS in compliance with Chapter 10 – Appendix A.

Although the IMS may be ———in response to planned events, the directions in this Procedure are intended for response to ——— emergencies

A

Level 2 – Major Incident or Level 3 – Disaster Incident
nature and scope
rank and authority
adopted
unplanned

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9
Q

Communication Strategy

In order to ensure the safety of the public, emergency responders and Service members, an effective ————- is vital to impart crucial information to all involved at all stages of an emergency. When developing a communication strategy, the Incident Commander shall appoint a———– who will ensure Corporate Communications is consulted, and that the following are considered

 the ———audience (general public, other agencies, Service members)
 the ———- to include in the communication
 the ——- of communication (public address, radio/television, telephone, news releases)
 will the communication be ————- to the target audience?

Members shall NOT make ————- to the news media or to the general public, as outlined in Procedure

17-01. Any information shall be approved by the ————— before it is released.

A

communication strategy
public information officer
target
information
form
accessible
unauthorized statements
incident Commander

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10
Q

LEVEL 1 – EMERGENCY RESPONSE
All Members

First Member

  1. When responding to an emergency incident shall
     exercise caution when approaching the site, particularly when hazardous materials are indicated or suspected
    ——- of the scene, assuming the role of the———– Commander and implement IMS as required until relieved of these duties (refer to Chapter 10 – Appendix A for IMS chart and position profiles)

Note: The first police officer is designated as the Incident Commander until relieved by a ———-
officer, or the appropriate ——-having jurisdiction over the incident.

A

take charge
initial Incident
supervisory
external agency

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11
Q

LEVEL 1 – EMERGENCY RESPONSE
All Members

First Member

if not a police officer, take charge of the scene until relieved by the first attending ———-
 designate a ———- to the scene that allows for the least risk possible and notify the ———– of this route
 assess the situation and notify the Communications Operator of

 the type or ——— of the incident
 the location and extent of ——–
 ———information
 potential ——-
 if a separate ———– will be required for emergency operations
 the need for additional members and ————
 the need for a ————– to attend
 whether immediate ———– is required
 whether Toronto ————-or Toronto Fire Services (TFS) response and equipment are required
 the exact location of the ————-, if necessary

A

police officer
line of approach
Communications Operator – Communications Services
nature
damage
casualty
hazards
radio channel
specialized response
supervisory officer
traffic diversion
Paramedic Services (Paramedics)
command post

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12
Q

LEVEL 1 – EMERGENCY RESPONSE
All Members

First Member

establish a ——————-, in a location that is away from all hazardous conditions
 Note: There will only be one command post for any incident. When multiple jurisdictions or agencies
are involved in the incident, there will be a ————-.
 direct all responding units to the scene, advising them of
 e——- hazards
 required e———-
 the presence of any e————
 a———–
 personal p——— equipment
 safe method of ——– to the scene
 routes to be ———-
 routes to be ———— to non-emergency traffic

A

preliminary command post
single unified command

 existing hazards
 required equipment
 the presence of any explosive device(s)
 active attacker(s)
 personal protective equipment
 safe method of entry to the scene
 routes to be avoided
 routes to be closed to non-emergency traffic

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13
Q

LEVEL 1 – EMERGENCY RESPONSE
All Members

First Member

take the required actions deemed immediately necessary to ———the emergency and prevent or minimize the ————

 evaluate the need for, and establish a clearly identified ———–, as required
 communicate the location of the staging area to all responding units and jurisdictions
 if a staging area is established, assign a staging area ——— to track and control all available ————
 in conjunction with the ranking ——– member at the scene, evaluate the requirement for ————

Note: The decision to evacuate during civil disturbances or extraordinary police situations, such as hostage, barricade or terrorist incidents is a ———- responsibility. The decision to evacuate during a
natural and man-made disaster is the responsibility of ————-

A

contain
loss of life
staging area
manager
resources
TFS
evacuation

police
fire services

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14
Q

LEVEL 1 – EMERGENCY RESPONSE
All Members

First Member

assign members to complete necessary functions such as
 securing —– and ——- perimeter in compliance with Chapter 10 – Appendix A, if necessary
 clearing ——— and ——— routes for responding emergency vehicles
 ensuring access to scene is restricted to ——-personnel
 liaise with other responding emergency services ———
 maintain radio communication
 ensure persons are assisted to safety
 comply with Procedure 10–09 if an evacuation is required
 when necessary and if qualified to do so, perform the required standard first aid treatment and/or cardio– pulmonary resuscitation (CPR), using universal precautions at all times
 notify a ————

A

inner and outer
access and egress
authorized
supervisors
supervisor

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15
Q

Additional Members

  1. When responding to an emergency incident shall

 exercise caution when approaching the site, particularly if ———- are indicated or suspected
 take direction from the ———–
 in the absence of a supervisory officer or the Incident Commander, take direction from the ———
 report to the command post or ———-when relieved

A

hazardous materials
Incident Commander
first police officer
staging area

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16
Q

First Supervisory Officer Lvl 1

  1. When responding to an emergency incident shall exercise caution when approaching the site, particularly if hazardous materials are indicated or suspected.
  2. After being briefed by the first member or first officer on scene shall
     assess the ———— the role of Incident Commander and assume the role until relieved of this function, if necessary
     reassess the situation
     advise the Communications Operator of the status of ————– and the new assessment of the incident and any new information
     notify the divisional ————–
     consider ———– the IMS as necessary by delegating members to complete necessary functions
     ensure the following are established, co–ordinated and supervised
     secure inner and outer perimeters in compliance with Chapter 10 – Appendix B, if necessary
     clear access and egress routes for responding emergency vehicles
     access to scene is restricted to authorized personnel
     staging area for additional responding units
     a command post located at a safe distance and near other emergency services command posts, when safe
    to do so
     assign ——–police officer at the scene to maintain radio communication with the ———- and c————, as required
     ensure all members are directed to complete and submit the applicable eReports prior to the completion of their tour of duty
A

need to assume
Incident Commander
Officer in Charge
expanding
one
Communications Operator
command post support staff

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17
Q

Officer in Charge Lvl 1

  1. When notified of an emergency incident shall
     advise the ————, if appropriate
     ensure the particulars are recorded in the Unit Commanders Morning Report (UCMR), as required
A

Unit Commander

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18
Q

Incident Commander

  1. If assessing that the situation has escalated and is becoming a Level 2 – Major Incident shall
     take appropriate immediate action, consider expanding the IMS as necessary by assigning members to complete necessary functions

 notify the ————– and request that the
divisional ————–, Toronto Police Operations Centre (TPOC) and ———- unit be notified to monitor
and attend as required

10.When responding to an incident shall
 ensure a ————- is developed and communicated in compliance with the Communication
Strategy section of this Procedure
 assign a —————- who will assume responsibility for the communication strategy
11.Upon conclusion of an emergency incident shall complete an ————- Report, as required.

A

– Communications Services (Operations Supervisor)
Officer in Charge
EM&PO
communication strategy
public information officer
After Action

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19
Q

Public Information Officer

12.When designated as the public information officer, in consultation with the appropriate member of Corporate Communications shall

 assist and/or develop a ————– in compliance with the Communication Strategy section of this Procedure
 respond and assume the following duties
 ———-briefings
 ———- activities, including the use of ———– to inform the public
 ———– control

A

communication strategy
media
community relations
social media
rumor

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20
Q

LEVEL 2 – MAJOR INCIDENT

First Supervisory Officer

14.When responding to a Level 2 – Major Incident shall
 notify the divisional ———–
 notify the ————–
 request the ————– to notify the on–call member of ———
 consider obtaining the assistance of additional members from neighbouring divisions, and request through the ———-

A

Officer in Charge
Officer in Charge – TPOC
Operations Supervisor
EM&PO
TPOC

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21
Q

LEVEL 2 – MAJOR INCIDENT

First Supervisory Officer

request assistance, as required, from such specialized units/services as
 EM&PO
 EM&PO – M———–
 EM&PO – E————
 Specialized Emergency Response – E———-
 Specialized Emergency Response – M———-
 Specialized Emergency Response – P———–
 ————– Services
 Corporate ——————–
 W—————–
 C—————– Volunteer Resources
 other police services
 Regional Police————-Units (when authorized by the Duty Senior Officer or other senior officer

A

Mounted
Explosive Disposal Unit (EDU)
Emergency Task Force (ETF)
Marine Unit (MAR)
Police Dog Services (PDS)
Intelligence
Communications
Wellness
Community Partnership & Engagement Unit – Volunteer Resources
Air Support

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22
Q

LEVEL 2 – MAJOR INCIDENT

First Supervisory Officer

when in the role of Incident Commander, continue in the role until ————
 ———–the IMS as necessary by assigning members to complete necessary functions (refer to Chapter 10 –
Appendix A)
 ensure the following are established and supervised
 ——— inner and outer perimeters in compliance with Chapter 10 – Appendix B, if necessary
 ———–access and egress routes for responding emergency vehicles
 access to scene is restricted to authorized personnel
 staging area for additional responding units/agencies
 a command post located at a safe distance and near other emergency services command posts and
relocate if necessary
 if not already on scene, ensure the attendance of —————- as require
ensure persons are assisted to safety when safe to do so
 assess and determine whether it is appropriate to recommend Shelter in Place, to c————–, or in the case of a school, Hold and Secure, or a Lockdown
 comply and ensure compliance with

A

relieved
expand
secure
clear
Paramedics and/or TFS,
commence evacuation

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23
Q

LEVEL 2 – MAJOR INCIDENT

Officer in Charge of Responding Units
15.When notified of a Level 2 – Major Incident shall
 update the ————
 ensure the particulars are recorded in the Unit Commanders Morning Report (UCMR)

A

Unit Commander

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24
Q

LEVEL 2 – MAJOR INCIDENT

Incident Commander

16.When responding to a Level 2 – Major Incident shall
 ensure that the duties listed for the ———- Officer are completed

 co–ordinate and manage the ———response to the incident, ensuring
 the necessary ——— of the IMS are being addressed
 ———–police, emergency and support agency personnel attend
 conduct regular briefings with members of the ————-
 conduct unified command briefings with other responding agencies

17.If assessing the situation to be a Level 3 – Disaster Incident shall contact the ———— to request the attendance of a ———–.
18.Upon conclusion of the Level 2 – Major Incident shall complete and submit an After Action Report, as required.

A

First Supervisory
police
Incident Management Team (IMT)
functions
sufficient
Operations Supervisor
Duty Senior Officer

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25
Q

LEVEL 2 – MAJOR INCIDENT

On–Call Member – Emergency Management & Public Order
19.When notified of a Level 2 – Major Incident shall
 notify the ———- – EM&PO
 monitor the developing situation and attend the scene as directed by the ——–– EM&PO
 if assigned to attend the scene, —— the situation upon arrival

A

Officer in Charge
Officer in Charge
reassess

26
Q

Officer in Charge – Emergency Management & Public Order

20.When notified of a Level 2 – Major Incident shall
 ———-the developing situation
 attend the scene in the first instance, or the ——-when necessary
 reassess the situation upon arrival
 update the ———– – EM&PO

A

monitor
MICC
Unit Commander

27
Q

LEVEL 3 – DISASTER INCIDENT
All Members

21.In addition to the requirements outlined in the Level 1 – Emergency Response and the Level 2 – Major Incident sections of this Procedure, shall comply with the further direction contained in this section.

22.When notified of a Level 3 – Disaster Incident or impending disaster shall request the ————- to
notify
 the ——–
 the ——- member
 the —————-/————– of the affected division(s), when appropriate

A

Communications Operator
TPOC
on–call EM&PO
Unit Commander/Officer in Charge

28
Q

LEVEL 3 – DISASTER INCIDENT

Incident Commander
23.When responding to a Level 3 – Disaster Incident shall

 establish communication with the MICC at local ——— and request personnel and ———
 update the MICC, as required

24.Upon conclusion of the Level 3 – Disaster Incident shall complete and submit an After Action Report, as required

A

8–0901
logistical support

29
Q

LEVEL 3 – DISASTER INCIDENT

On–Call Member – Emergency Management & Public Order – Public Safety

25.When notified of a Level 3 – Disaster Incident shall
 notify the ———- – EM&PO and take direction, as required
 contact the ————- to receive a situation report on the incident
 determine the needs of the Incident Commander and provide ———as necessary

A

Officer in Charge
Incident Commander
support

30
Q

LEVEL 3 – DISASTER INCIDENT

Officer in Charge – Emergency Management & Public Order

26.When notified of a Level 3 – Disaster Incident shall
 ———the scene, if required
 if not required at the scene, attend the ———-, when necessary
 ——-the situation upon arrival

A

attend
MICC
reassess

31
Q

Access means the ——— or point of ——— to the scene.

A

approach
entrance

32
Q

Command Post means a place —– the scene of an emergency incident where members report for ——–and information. The command post should be located at a safe distance and near other emergency services —————–

A

near
instructions
command posts

33
Q

Egress means the ———— or ———- out of the scene

A

exit or way

34
Q

Emergency means a ———or an impending situation that constitutes a —-of major ————that could result in serious harm to persons or substantial ——to property and that is caused by the forces of nature, a disease or other ——- risk, an accident or an act whether intentional or otherwise.
(Source: Emergency Management and Civil Protection Act, S. 1)

A

situation
danger
proportions
damage
health

35
Q

Emergency Operations Centre (EOC) means a facility operated by the ———- specifically established to conduct the overall ————- of an emergency. The Toronto Police Service is one of many agencies represented. The Toronto EOC is located at ———-
.

A

City of Toronto
management
703 Don Mills Road, 6th Floor

36
Q

Emergency Preparedness Committee (EPC) is a committee, chaired by the Staff Superintendent of ———–, comprised of——- experts from every command pillar within the Toronto Police Service (Service). The EPC focus is on m———, p————planning, r——-and r———-; ensuring appropriate planning, ——-and response capabilities are available within the Service.

A

Public Safety Operations
subject matter
mitigation, preparedness planning, response and recovery;
investigative

37
Q

Hold and Secure means that all movement in and out of the school is ———and ——– doors locked, however, movement ——- the school is not restricted as the external danger near the school poses no immediate threat to the students or staff unless they ——— the building.

A

restricted
external
within
leave

38
Q

Incident Commander means the ——–who has taken charge of the incident and who is in charge at the ————-and, in conjunction with other emergency services commanders, is responsible for ———— and managing police response at an incident.

A

police officer
Command Post
coordinating

39
Q

Incident Commander Cadre (ICC) means Toronto Police Service Officers who have been trained as —————–commanders and are available —– on an ——– basis and may be activated through the ——— Emergency Management & Public Order (EM&PO)

A

Senior
incident
24/7
on–call
Inspector

40
Q

Incident Management System (IMS) means the model of police—– response to emergencies and disasters based on the ————-System, adopted by the Province of Ontario. The IMS provides the functional ———– necessary for the appropriate and ——use of police resources.

A

on–site
Incident Command
infrastructure
efficient

41
Q

Incident Management Team (IMT) means ———— trained in ——-whose responsibilities are to ———-the command post and manage site ———for Level 2 – Major Incidents and Level 3 – Disaster Incidents. ——————-maintains a list of qualified team members.

A

Service members
IMS
attend
operations
EMPO

42
Q

Level 1 – ———-Response means the ———response activities and resources to ———the situation of any incident. Members respond quickly to the report of an emergency situation to gather information, assess the situation, and determine whether additional members and specialized response is required. Many emergency incidents are resolved within a ———–period of time, using resources available at the ———level.

A

Emergency
general
mitigate
short
divisional

43
Q

Level 2 – ———–Incident means an emergency incident which ———- a division’s normal operational resources and requires additional support, or ——-agency co–ordination at the site and some degree of external support. Level 2 - Major Incidents may continue for an ——– period of time and require a site ————-and/or the ————–

A

Major
exceeds
multiple
extended
Command Post
Major Incident
Command Centre (MICC).

44
Q

Level 3 – Disaster Incident means an incident that may affect a significant portion of the ———-, may continue for a ———-period of time and may require an —————recovery period. Response to a disaster may require the activation of the ———–, the ————-, ———-direction and support, and the official declaration of a disaster in accordance with Municipal Code ——and the provincial Emergency Management
and Civil ————- Act.

A

population
long
extensive
Major Incident Command Centre (MICC)
Emergency Operations Centre (EOC)
political
59
Protection

45
Q

Lockdown means that all movement in and out of the school and within the school is ———–as the danger is inside the school or is on school property and poses an ———–threat to the students or staff.

A

restricted
immediate

46
Q

Major Incident Command Centre (MICC) means the facility specifically established to coordinate the Service’s ————-response to a major event or emergency. ——————- is tasked by Public Safety Operations with the c——-, m———– and o———of the MICC during operational periods. The MICC is located at Toronto Police Headquarters, 40 College Street, ———–. However, it may be temporarily
located ———–pending the unique circumstances of the major event or emergency

A

operational
Emergency Management and Public Order (EM&PO) – Public Safety
care, maintenance and oversight
12th Floor
offsite

47
Q

Materiel means the ———of things needed to respond to an incident not including personnel (e.g., ——–supplies, heavy machinery and vehicles)

A

aggregate
logistical

48
Q

Senior Management Team (SMT) includes the C———-, C————, S————– and D———–, and any other member as determined by the Chief of Police.

A

Chief of Police, Command Officers, Staff Superintendents and Directors

49
Q

Shelter in Place requires that people enter and ——— in a building with the doors and windows closed due to an external ————threat. Fans, including heating and ———- units, should be turned off to prevent air from outside entering the building. Normal ——— may continue within the building

A

remain
environmental
air conditioning
operations

50
Q

Staging means a determined ——– location where responding personnel and appropriate equipment ———— report to await details before ———–the emergency site itself.

A

off–site
initially
entering

51
Q

Toronto Emergency Management Program Committee (TEMPC) means a committee comprised of the ———and key representatives from local ———, city agencies, and other agencies and organizations, responsible for the overall management of————. During these emergencies, this group is collectively ————— for the direction and co–ordination of emergency response operations within the City

A

Mayor
boards
Level 3 – Disaster Incidents
responsible

52
Q

Unified Command means a ———-of people representing involved agencies with responsibility for the incident, which jointly provide ————to an incident through a common set of incident objectives and strategies established
at the command level. [Source: U.S. Federal Emergency Management Agency (FEMA)].

A

team
management direction

53
Q

The IMS is comprised of ——- primary elements: C———-, O————-, L———, Pl———- and F———-, and I——————/I———–. Each of the primary elements is assigned personnel as needed to conduct the operation. The ————- exercises control over the incident and directs the efforts of the personnel in charge of each of the functional elements. These elements may be ———–or contracted as needed.

A

five (5)
Command, Operations, Logistics, Planning and Finance, andIntelligence/Investigations
Incident Commander
expanded

54
Q

All Service members assigned to the Incident Management Team (IMT) are trained in the IMS. ——————————-maintains a list of qualified and trained personnel who are assigned to the IMT. Activation of the IMT will be determined by ———-.

A

Emergency Management & Public Order (EM&PO)
EM&PO

55
Q

Some or all these members may be required to ———- the Major Incident Command Centre (MICC) for Level 2 – Major Incidents or Level 3 – Disaster Incidents. The ——— and ———-of emergency will dictate who is required at the MICC and what ———– personnel they would be required to bring with them

A

attend
duration and type
support

56
Q

Critical Incident Response Chart

Incident Commander
(Site, Area, Incident) (MICC)

I——-
I——-
L——-
H———-
E————-

A

Incident Specialist
Intelligence
Liaison
Health and Safety
Emergency Information Officer

57
Q

Critical Incident Response Chart

Investigation
(Chief)

D————–
D————–
T————–
(MCMM and victim services)

A

Detective Operations
Divisional Investigator
Traffic

58
Q

Critical Incident Response Chart

Operations
(Chief)

S———
S————
E———–
S———–
C————–
P—————
S—————-

SES COPS

A

Staging
Site Management
Evacuations
Search
Crowd Management
Prisonner Management
Specialized Operations

59
Q

Critical Incident Response Chart

Planning

S———-
R———
D———-
D———-

DDRS

A

Situation
Resource
Demobilization
Documentation

60
Q

Critical Incident Response Chart
Logistics

S——–
S———
C———
S———-
F———-
F——–
M———-
T———-

A

Services
Support
Communications
Supply
Feeding
Facilities
Medical
Transportation

61
Q

Critical Incident Response Chart

Administration and Finance

P———
C———
C———-

A

Procurement
Cost
Claims