05-02 Robberies/Hold-Ups

Question 1

Rationale
Robberies of all types are violence acts capable of ———-without notice. These incidents pose a serious danger to victims, witnesses and responding police officers.
While the initial investigation of all robbery incidents is the responsibility of the local police division, the Detective Operations – Hold-up Squad (HUS) will take the lead and provide co-ordination throughout the Service for all robberies within their mandate. These include all robberies involving; financial institutions, armoured cars, retail businesses, h———- committed with firearms or offensive weapons, money —– , and ————-committed with firearms or offensive weapons.

Answer 1

escalating
home invasions
deposits
carjacking’s

Question 2

Rationale

This procedure was developed to meet the Police Services Act, O. Reg. 3/99, Adequacy and Effectiveness of police
Services to ensure
a) The ——- of responding officers
b) The ———- of the public
c) A ———— investigation, and
d) The collection and ———– of evidence in the approved manner.

Answer 2

safety
protection
thorough
preservation

Question 3

Supervision
 Supervisory Officer ——– mandatory for all robberies
 Officer in Charge notification mandatory for all robberies
 Detective notification mandatory for all robberies
 Hold-up (HUS) notification mandatory for all robberies within their mandate

Answer 3

attendance

Question 4

Procedure
HUS shall be contacted immediately in all instances of robbery involving
 financial institutions
 armoured cars
 retail business
 home invasions committed with firearms or offensive weapons
 money deposits and
 carjacking’s committed with firearms or offensive weapons
The ———– may, upon conclusion of the preliminary investigation, at their ———- , take charge of any
robbery investigation

FARM Home Car

Answer 4

 financial institutions
 armoured cars
 retail business
 home invasions committed with firearms or offensive weapons
 money deposits and
 carjacking’s committed with firearms or offensive weapons

Unit Commander – HUS
discretion

Question 5

All Divisional Officers
1. When not designated as primary responder or back-up shall
 ———– on patrol of the area pending verification of the robber or hold-up alarm call
 not attend the scene until ——by the first two responding officers, a supervisory officer or the ———– operator

2. While traveling to the scene of a hold-up alarm shall
    ———-the in-car camera system in compliance with Procedure 15-17
    be alert for suspects fleeing the scene on foot or in a gateway vehicle, and any persons who may be acting as ———–
3. At the conclusion of the at scene portion of a hold-up incident shall
    complete their memorandum book in compliance with Procedure 13–17
    scan and attach all memorandum book notes in the original eReport

Answer 5

remain
requested
communications
activate
lookouts

Question 6

First Police Officer

4. When travelling to the scene of a robbery shall
    ———the in-car camera system in compliance with Procedure 15-17
    upon arrival at the scene shall notify the ———— and
    provide a description of any suspect and/or vehicle
    request HUS be notified of any robbery that falls within their mandate
    request the attendance of a supervisory officer and additional officers, as required
    notify the ———– office

Answer 6

activate
communications operator
divisional detective

Question 7

First Police Officer

5. While awaiting the arrival of a supervisory officer and/or an appropriate investigator shall be responsible for the safety and well-being of the victim, offender management, and the preservation of the crime scene
    ensure immediate medical attention is provided to any injured parties
    comply with Procedure 04–31, if required
    preserve the crime scene and secure all potential evidence in compliance with Procedure 04–21
    request attendance of FIS personnel or a divisional Scenes of Crime Officer (SOCO), if required
    ———-all victims and witnesses
    whenever possible, and having regard for all circumstances, ——-interviews in compliance with Procedure 04–
   32

Answer 7

interview
record

Question 8

First Police Officer

6. Complete and submit the applicable eReports, including the applicable —- Detail page
    comply with Procedure 17–01
7. Upon arrival at the scene of a hold-up alarm shall
    comply with item 4
    not enter the premises —-
    if not already on scene, request and await the arrival of back up officers
    observe the entrances and exits of the premises from a —– location while awaiting arrival of back-up officers
    upon arrival of back-up officers, check the exterior of the premises ——-
    enter with caution to determine the status of the alarm
    notify back-up officers and the communications operator of —–status
   upon determining that the hold–up alarm is false shall immediately notify the communications operator

Answer 8

MO
solo
safe
visually
alarm

Question 9

First Police Officer

8. Where it is determined that a hold–up is in progress shall
    in addition to complying with item 4, request the communications operator contact
    Specialized Emergency Response – ———–
    Officer in Charge
    remain outside the premises, maintaining observation from a protected location
    take charge of the scene until arrival of a ——–officer
    ensure that a control perimeter around the premises and other measures are established in compliance with
   Procedures 10–01 and 10–05
    for public safety reasons, only permit emergency service personnel within the established perimeter
    frequently update the communications operator with pertinent information about the circumstances

Answer 9

Emergency Task Force (ETF)
supervisory

Question 10

First Police Officer

9. After verifying that a hold–up has occurred and the suspect has left the scene shall
    notify the communications operator by ———-and maintain an open line
    in addition to complying with item 4 request the —— of
    divisional detectives
    Detective Operations – ———— personnel
    ensure compliance with item 5
    search the premises thoroughly, including waste ——–, for discarded evidence such as a hold–up ——-
    determine if surveillance cameras were operational and as applicable, comply with item 12
    if bait money was given to the suspect, send the serial numbers of the bills and the original eReport number by V–mail to the ——handle, requesting they be entered onto ———
    if a suspect can be identified and/or an accurate description is available, select —-for the BOLO option when completing the suspect Entities page
    Records Management Services – Operations will create and post a BOLO.
    ensure compliance with item 6

Answer 10

telephone
attendance
Forensic Identification Services (FIS)
receptacles
note
Prime
CPIC
Yes

Question 11

First Police Officer

10.Upon receiving information that a GPS tracking device has been activated, or GPS tracking capability is available in a
vehicle taken in a carjacking, and can be monitored
 shall notify the
 attending ——-officer
 attending divisional ———
 ———–

Answer 11

supervisory
investigator
HUS

Question 12

First Police Officer

11. Where a hold–up note is located shall, in the absence of HUS officers
     ——the note for expert examination
     scan and attach the ——- to the original eReport
     provide the eReport number to the HUS and the Officer in Charge, advising a scanned copy of the hold–up note is attached to the eReport
     —– deliver the original hold–up note and provide the eReport number to ——————
     If in attendance, it is the responsibility of ——- officers to seize all hold–up notes.

Answer 12

protect
hold–up note
hand
FIS – Document Section (FIS –Documents)
HUS

Question 13

First Police Officer

12.If a surveillance recording is available shall
 at other robbery scenes, when HUS officers are not in attendance
 seize the surveillance recording
 obtain an XXVA number from ———–
 if video tape complete a TPS 189a and a TPS 405
 if DVD or CD insert into a jewel case and complete all fields of the TPS 189a
 package the recording, the TPS 189a and TPS 405 in a property bag
 when HUS officers are not available, hand deliver or ensure the hand delivery of the surveillance recording to the front desk at ——- and place in the HUS video evidence drop box
 if unable to seize or download the electronic recording, arrange for an officer to seize the surveillance recording at the earliest opportunity, and immediately hand deliver the electronic recording to the front desk at 33 Division and place in the HUS video evidence drop box
 If in attendance, it is the ——- of HUS officers to seize all surveillance recordings.

Answer 13

Property and Video Evidence Management Unit
33 Division
responsibility

Question 14

First Police Officer

13. When arresting a suspect of a robbery shall
     comply with the applicable procedures in Chapter 1
     ———- the person from witnesses, other suspects and police officers not involved in the arrest
     ensure that all evidence and the crime scene, where applicable, are dealt with in compliance with Procedure 04–21
     immediately ——– the HUS regarding all robbery arrests that fall within their mandate

Answer 14

isolate
.contact

Question 15

First Police Officer

Second Officer
The second police officer is responsible for —— the first officer, assisting to secure the crime scene and interviewing witnesses when required.
14.Upon arrival at the scene of a robbery shall
 ensure compliance with item 5
15.Upon arrival at the scene of a hold–up alarm shall
 notify the communications operator
 locate the first officer and take direction from them until the arrival of a supervisory officer
 ——– appropriate entrances and exits
 remain outside the premises and maintain communication
 in the event of a false alarm, clear the scene

Answer 15

locating
cover

Question 16

First Police Officer

16.When notified that a hold–up has occurred and the suspect has left the scene shall
 ——the premises to prevent unauthorized persons from entering or leaving
 interview each witness ——–
 ——— any surface area which the suspect may have touched, such as service counters, teller wickets and exit doors, if necessary

Answer 16

secure
separately
protect

Question 17

Supervisory Officer

The supervisory officer shall be responsible for the quality and thoroughness of the uniform response.
17.When notified of a robbery shall
 ——- at the scene forthwith
 take charge of all uniformed police officers
 assign sufficient police officers
 ensure the Officer in Charge is notified of all particulars
 ensure the HUS are notified of all particulars, if the robbery falls within their mandate
 ensure police officers comply with the applicable sections in this Procedure
18. When notified that a GPS tracking device has been activated, or available in a vehicle taken in a carjacking shall
 ensure the ——– station is contacted to obtain GPS tracking information
 communicate the tracking information, as appropriate
 ensure the attending divisional investigator and the HUS are notified

Answer 17

attend
monitoring

Question 18

Divisional Detective

The divisional investigator shall be responsible for ensuring the —- and ——-are notified to attend and take charge of the investigation until the arrival of the HUS.
19.When attending at the scene shall
 advise the communications operator upon arrival and
 ensure the HUS is notified to attend, if required
 ensure FIS is notified and either FIS or divisional SOCO attend the scene, as required
 take charge of the investigation until the arrival of HUS officers
 consult with the attending supervisory officer regarding GPS tracking information obtained, as applicable
 ensure compliance with Procedure 17–01, as appropriate

Answer 18

HUS
FIS/SOCO

Question 19

Officer in Charge – Division

The divisional Officer in Charge is responsible for ensuring an appropriate uniform response, and in the absence of the detective sergeant, an appropriate investigative response.
20.Upon being notified of a robbery shall
 if confirmed hold-up, notify ————
 ensure the particulars are recorded in the Unit Commanders Morning Report (UCMR), as required
21.Upon receiving an eReport for a robbery occurrence shall ensure
 compliance with Procedure 17–01
 all involved police officers have scanned and attached all memorandum book notes to the original eReport prior to the completion of their tour of duty
 the eReport number is provided to the ———

Answer 19

Toronto Police Operations Centre (TPOC)
Unit Analyst – HUS

Question 20

Financial Institution means any bank, ——- and loan company, or credit union

Answer 20

trust

Question 21

Global Positioning System (GPS) Tracking Device in reference to hold–ups, means a tracking device used primarily by the —— and financial industries to assist with the apprehension of suspects and ——– of stolen property when a hold–up has occurred

Answer 21

pharmaceutical
recovery

Question 22

Hold-Up (HUS) Mandate HUS will take charge and attend all robberies that fall within their mandate including: financial institutions; armoured cars; retail business; home invasions committed with firearms or offensive weapons, money deposits, and carjacking’s committed with firearms or offensive weapons.

Answer 22

only HOme invaisions and car jjackings with offensive weapons