08-11 Workplace Violence

Question 1

Supervision

 Supervisory Officer ———– mandatory for any incident of workplace violence

 Supervisory Officer, Officer in Charge and Unit Commander notification mandatory for any incident of workplace violence

Answer 1

attendance

Question 2

Procedure
The OHSA requires the employer to assess the risk of workplace violence that may arise from the ——-of the workplace, the ——- of work or the ——-of work. The assessment shall take into account

 circumstances that would be —— to similar workplaces
 circumstances ——— to the workplace, and
 any other ——– element

Answer 2

nature
type
conditions
common
specific
prescribed

Question 3

Member
1. When workplace violence occurs shall immediately summon assistance by

 pressing the ——- , if available
 calling 9-1-1, if appropriate
 When calling from a Service phone, shall press 9 first, to connect to a landline, and then dial
—— to summon assistance or medical help.

2. Upon identifying a risk of workplace violence shall comply with Procedure 08–09.
3. Upon becoming aware of any workplace violence or threat of workplace violence, including intimate partner violence, which could place themselves or another member at risk of physical injury in the workplace

 immediately report the particulars to a ———
 comply with Procedure 08–03, if applicable

4. When involved in an incident where a work-related injury occurs shall comply with Procedure 08–03.
5. When involved in an incident where the Special Investigations Unit (SIU) mandate may be invoked shall comply with
   Procedure 13–16.
6. Members shall not h———–, i————- or r——– against any member who reports workplace violence and comply with
   Procedure 13–18.

Answer 3

alarm
9-1-1
supervisor
harass, intimidate or retaliate

Question 4

Every member has the right to protection from workplace violence without reprisal or fear of
———–. A complaint of workplace violence that is v———— or m——— in nature may result
in discipline.

Answer 4

reprisal
vexatious or malicious

Question 5

Supervisor

7. Upon identifying a risk of workplace violence shall comply with Procedure 08–09.
8. Upon becoming aware of, or ought reasonably to be aware of

 workplace violence or ——— of workplace violence, including intimate partner violence
 violence which may occur in the workplace, and would likely ———any member to physical injury
shall
 take every reasonable ———- necessary for the protection of the members
 maintain ———–
 report any incident of workplace violence to the ————-
 commence an ————–
 speak to the member initiating the complaint in private

 investigate all situations of work ———-, if required
take every reasonable precaution necessary for the protection of the member

 protect any complainant or witness from reprisal and comply with Procedure 13–18

Answer 5

threat
expose
precaution
confidentiality
Officer in Charge
investigation
refusal

Question 6

A ———–cannot refuse to work when the work is a ————- of the worker’s
employment or when the ———-to work would directly endanger the life, health or safety of
another perso

Answer 6

police officer
normal condition
refusal

Question 7

11.The Officer in Charge shall ensure

 members are made aware of how to immediately ——— if workplace violence occurs

 any complainant or witness is protected from ———-and comply with Procedure 13–18

 the workplace is not toxic or ———-

13.Upon becoming aware of, or ought reasonably to be aware of

 workplace violence or threat of workplace violence, including intimate partner violence

 violence which may occur in the workplace, and would likely expose any member to physical injury
shall

 take every reasonable precaution necessary for the ————– of the members

Answer 7

summon assistance
reprisal
poisoned
protection

Question 8

OIC

When the source of the workplace violence is external to the Service shall

 ensure the applicable eReports are completed prior to the completion of the tour of duty

 ensure the applicable eReport numbers are provided to the involved member’s ———– and the Unit Commander – ————- prior to the completion of the tour of duty

16.When notified of a member refusing to work as a result of a workplace violence incident shall
 ensure the member remains available and in a ——place for the purposes of an investigation, if applicable

ii. A police officer cannot refuse to work when the work is a normal condition of the worker’s
employment or when the refusal to work would directly endanger the life, health or safety of
another person.

17.Upon becoming aware of, or ought reasonably to be aware of, violence which may occur in the workplace, and wouldlikely expose a member to physical injury, shall take every reasonable precaution necessary for the protection of the
member

Answer 8

Unit Commander
Professional Standards
safe

Question 9

Reasonable precaution necessary for the protection of the member may include the ——————
to reasonable alternative duties.

Answer 9

re–assignment

Question 10

Worker means: any person who performs work or ———– for monetary compensation, and includes a contractor or a ——— such as an ——- member.

Answer 10

supplies services
volunteer
auxiliary

Question 11

Workplace means: any l——-, p——-, l———or thing at, upon, in or near, which Service ——- is being conducted. This can include, but is not limited to:
 Service ——–/buildings
 Service ———–s
 ———————-
 any other location where Service business is being conducted.

Answer 11

land
premises
location
business
facilities
vehicle
courthouses

Question 12

Workplace Violence means: the exercise of physical force, or attempt, by a person against a worker in a workplace that causes or could cause physical injury to the worker. This includes a ———-or behaviour that it is reasonable for the worker to interpret as a ———- to exercise physical ———–against the worker.

Answer 12

statement
threat
force