Topic Three, Part 11 - Causes and effects of change and managing change Flashcards
When is communication and change linked?
Announcing a change in the hierarchy before it happens
What are the internal causes of change?
Objectives, finances, innovation
What are the external causes of change?
Globalisation
Environment
Competition
What is Lewins 3 step model of change?
Unfreeze - remove barrier preventing change
Transition - implement change
Freeze - Reinforce changes
What is a summarisation of Kettlers 8 step model?
Create a climate for change
Engage the organisation
Implement change
How to manage anticipated change?
Managers attempt to minimise adverse affects
How to manage un-anticipated change?
Backup plan
What is kotter and schlesinger management theory?
Employees resist change because of:
- Self interest
- different view of the situation
- low change tolerance
- misunderstanding
What are the PASIFIC factors (factors that change demand)?
Population Advertising Substitutes Income Fashion Interest rates Compliments
What is the YED income elasticity of demand formula?
% change in quantity demanded / % change in income
What does a negative figure mean in the YED income elasticity of demand formula?
An inferior good - demand decreases, when income rises
What does a positive figure mean in the YED income elasticity of demand formula?
An luxiry good - demand increases, when income rises
What is the name of the model with 7 S’s for change?
Mckinseys 7 S’s model
