Topic Five, Part 6 - Labour Turnover Flashcards

1
Q

What do managers need to know about the workforce?

A
  • Their motivation, productivity

- Do policies meet business goals

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2
Q

How is performance measured?

A

Analyse a series of indicators to judge effectiveness of HR planning

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3
Q

What are the 4 key performance indicators?

A
  • Labour productivity
  • Absenteeism
  • Lateness
  • Labour turnover
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4
Q

What is the formula for labour productivity?

A

Output per period of time (day,week,month) / Average number of employees

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5
Q

What is long term absence?

A

when an employee is off for a lengthy period usually down to illness

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6
Q

What is short term absence?

A

An employee is absent for a few days or less because of a minor issue.

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7
Q

How can businesses handle policies?

A

Clear and consistent absence policy on allowable absence to treat everyone the same.

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8
Q

What is the formula for absenteeism rate?

A

Absence / number of staff x total number of possible working days x 100

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9
Q

What are the herzberg motivators?

A

Employee motivations e.g. achievement, advancement, recognition

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10
Q

What costs from absenteeism?

A
  • Lost production
  • Extra overtime
  • Increased levels of absenteeism
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11
Q

How can businesses reduce absenteeism?

A
  • Job enrichment
  • Improve working conditions
  • Improved human relations
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12
Q

What is the formula for lateness?

A

Total number of lates/ total number of schedules arrivals x 100

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13
Q

What is the formula for wastage rates?

A

Items scrapped / items produced x 100

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14
Q

What is labour turnover?

A

The percentage of staff leaving a business within a time period.

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15
Q

What is the formula for labour turnover?

A

No of staff leaving / Number of staff employed x 100

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16
Q

What are the causes of bad labour turnover?

A
  • Ineffective leadership

- Low wages

17
Q

What are the advantages to the business of high labour turnover?

A
  • Employ better workers

- New workers bring new perspective

18
Q

What are the disadvantages to the business of high labour turnover?

A
  • Cost of recruiting replacements

- Productivity loss while new recruits adapt

19
Q

What can be done with all this data?

A

Compare with competitors, targets or previous data

20
Q

What are the limitations of using quantitative data?

A

The numbers dont detail the reason for them