Topic Six, Part 11 - Brand Loyalty Flashcards

1
Q

How do principles of marketing generate customer satisfaction?

A
  • Identifying needs
  • Promote products and brand
  • Distribute the brand effectively
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is anticipating demand?

A

Anticipate changes in customer behaviour

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is recognising demand?

A

keep up to date with what competitors are selling

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is simulating demand?

A

finding ways to promoting the brand:
Advertising
Sales promotion

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is satisfying demand?

A

Ensure stock is sufficient enough to meet demand

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What must business do to create successful aims and objectives?

A
  • Understand customers needs
  • Develop new products
  • Reduce costs
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What are the 4 P’s of marketing?

A

Product
Place
price
Promotion

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is product?

A

The product you sell can be a physical item or service intangible

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What is place?

A

the distribution channels; where the product will sell

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is price?

A

The price of the product

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is promotion?

A

Raising awareness among potential customers about the product

How well did you know this?
1
Not at all
2
3
4
5
Perfectly