Strategic Plan

Question 1

By ______, reduce the serious/ severe injuries within CHP jurisdiction by _____ percent. (1C)

a. 2019 / 2.5
b. 2019 / 5
c. 2019 / 10
d. 2019, 15

Answer 1

c. 2019 / 10

Question 2

Each year Divisions shall maintain at least ____ instructors trained in First Responder Operations (FRO), First Responder Awareness (FRA), and Hazardous materials Incident Command (HMIC). (1E)

a. two
b. four
c. six
d. eight

Answer 2

b. four

Question 3

By _______, train at least _____ additional employees in Intermediate Accident Investigations by having all eight Division MAIT conduct at least one course annually. (2C)

a. 2016 / 500
b. 2016 / 1000
c. 2019 / 500
d. 2019 / 1000

Answer 3

d. 2019 / 1000

Question 4

By _____, increase the availability of injury/PDO collision reports within eight (8) business day time frame to _____ percent statewide. (2C)

a. 2016 / 95
b. 2017 / 95
c. 2018 / 95
d. 2019 / 95

Answer 4

d. 2019 / 95

Question 5

By ________, increase the number of plug in electric hybrid vehicles and battery electric vehicles within the department pool vehicle fleet by ______ percent from 2014 levels. (2H)

a. 2017 / 5
b. 2017 / 10
c. 2019 / 5
d. 2019 / 10

Answer 5

b. 2017 / 10

Question 6

Each year , every _____ will identify the unique needs within their community and incorporate them into their individual strategic planning process. (3D)

a. Sergeant
b. Lieutenant
c. Commander
d. Assistant Chief

Answer 6

c. Commander

Question 7

Each _______ all commands discuss significant best practices and innovations with their Chief.

a. month
b. quarter
c. year
d. two years

Answer 7

b. quarter

Question 8

Every _______ conduct an anonymous employee survey to assess the CHP culture. (4f)

a. month
b. quarter
c. year
d. two years

Answer 8

d. two years

Question 9

By ___, reduce vehicle theft statwide by ___ percent (1C)

Answer 9

2019 / 5

Question 10

By 2019, improve customer satisfaction public poll results by ____ percent every ____ years. (3A)

a. 8 / two
b. 5 / two
c. 10 / three
d. 7 / five

Answer 10

b. 5 / two

Question 11

By ______, increase senior volunteer membership by ____ percent from 2014 levels.

a. 2019 / 20
b. 2018 / 10
c. 2018 / 5
d. 2017 / 50

Answer 11

a. 2019 / 20

Question 12

Annually, the _______ and _______ identify goals directing the Department’s Strategic Planning efforts for the next five years.

Answer 12

Commissioner, executive managment