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Eds exam 2018 > HPM 22.8 Community Outreach Manual > Flashcards

HPM 22.8 Community Outreach Manual Flashcards

1
Q

Community outreach and public awareness programs are most effective when______ and the CHP combine their efforts to accomplish an objective.

a. CalTrans
b. Local police departments
c. traffic safety stakeholders
d. Local clergymen

A

c. traffic safety stakeholders

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2
Q 
Community outreach policies and practices\_\_\_\_\_\_\_be followed to develop and incorporate community participation and involvement in departmental operations and traffic safety marketing, to proactively build partnerships rather than waiting for a problem to arise.
a. may
b  must
c.  shall
d.  should
A

d. should-

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3
Q

Experts have found trust develops from the top down, not the bottom up.
True or False

A

false

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4
Q

CHP employees shall not participate while on duty in parades, community or organization celebrations, or advocacy events without prior approval of their_______

a. Commander
b. division commander
c. supervisor
d. appropriate asst commissioner

A

a. Commander-

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5
Q

Which of the following statements is not true?

a. departmental employees are not to wear an approved CHP uniform, equipment or recognizable portion thereof to any event while off duty without the the permission of the office of the commissioner
b. employees participating in an event while off duty shall not make public statements or speak on behalf, or as a representative of the CHP indicating support or affiliation by the department with the event, its message or cause.
c. display or carry banners or signs with the CHP name or logo, or in any way indicate advocavy or support by dept. of the event or cause.
d. none of the above/ (all are true)
e. all of the above

A

d. none of the above/ (all are true)

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6
Q

Which of the following is a true statement regarding CHIPper?

a. CHIPper should not talk unless absolutely necessary
b. the wearers of the CHIPper costume may clown around while in costume, but only when dealing with children
c. characters shall never wander off alone without an escort
d. although a prop gun is included with the costume, it is recommended the character wear the departmental gun.
e. a,c & d-

A

a. CHIPper should not talk unless absolutely necessary
c. characters shall never wander off alone without an escort
d. although a prop gun is included with the costume, it is recommended the character wear the departmental gun.
e. a,c & d-

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7
Q

eligible employees may receive up to _____hours of mentoring leave per calendar year to participate in mentoring activities, once they have used an equal amount of their personal time for these activities.

a. 20
b. 50
c. 40
d. .80

A

c. 40-

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8
Q

The Right Turn Program is a proactive traffic safety outreach program designed to reach out to _______

a. high school students, ages 14-18
b. middle school students, ages 11-14
c. elementary school students, ages 7-10
d. high school graduates

A

b. middle school students, ages 11-14

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9
Q

bilingual positions are filled when the number of LEP (limited english proficiency) persons, in any given language, comprises ___ or more of the public contacts experienced by any local office of a state agency.

a. 5%
b. 10%
c. 15%
d. 25%

A

d. 25%

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10
Q

true/false

the use of any official CHP insignia decals must be approved by the commissioner’s office

A

true

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11
Q

division commanders should appoint a/the______ to support and monitor area-level implementation of the department’s community outreach philosophy and related programs.

a. sector chief
b. public information coordinator
c. admin lieutenant
d. staff services supervisor

A

b. public information coordinator

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12
Q

areas shall complete a CHP 320 (calif community outreach activity summary) on a ______basis, and shall send the form to division no later than ____ after the end of that reporting period.

a. quarterly/10 calendar days
b. annually/ 15 calendar days
c. monthly/ 10 business days
d. monthly/ 15 calendar days

A

a. quarterly/10 calendar days

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13
Q

which of the following would not be considered a community partnership, as defined in HPM 22.8, chapter 2?

a. safety corridor project
b. El Protector program
c. multi agency seatbelt task force
d. commercial enforcement strike force
e. all of the above are examples of community partnerships.

A

d. commercial enforcement strike force

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14
Q

which of the following would not be considered a community partnership, as defined in HPM 22.8, chapter 2?

a. safety corridor project
b. El Protector program
c. multi agency seatbelt task force
d. commercial enforcement strike force
e. all of the above are examples of community partnerships.

A

d. commercial enforcement strike force

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15
Q

In the interest of maintaining a neutral public image, consistent with both the United States and California constitutions, the department shall avoid community outreach partnerships with faith based organizations to the greatest extent possible.

a. true
b. false

A

b. false

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16
Q

According to HPM 22.8, neighborhood flyers are an inexpensive and effective method of distributing timely information about meetings, neighborhood problems or celebrations of success.

a. true
b. false

A

a. true

17
Q

All departmental, grant , and program related advertising will be coordinated through ______.

a. the Office of the Commissioner
b. The Transportation Agency
c. Division Commander
d. Office of Community Outreach and Media Relations

A

d. Office of Community Outreach and Media Relations

18
Q

Employees shall not wear an approved CHP uniform, equipment, or recognizable portion thereof to any event while off-duty, without permission from _______.

a. The Office of the Commissioner-
b. the employee’s commander
c. Office of Community Outreach and Media Relations
d. Prior permission need not be obtained, provided the event promotes the mission and goals of the Department and is consistent with its organizational values

A

a. The Office of the Commissioner-

19
Q

Departmental employees with specialized skills and knowledge should be used for presentations to targeted audiences.

a. true
b. false

A

a. true-

20
Q

Which of the following is true, regarding departmental employees wearing a firearm while in the “Chipper” costume?

a. a prop pistol should be worn
b. a real departmental pistol should be worn
c. no firearm shall be worn
d. Either A or C

A

b. a real departmental pistol should be worn-

21
Q

Departmental employees shall not wear the “Chipper” costume without an escort

a. true
b. false

A

a. true

Eds exam 2018 (76 decks)

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