Safety culture Flashcards
Safety culture is a subset of
National culture
What are type of cultures
National
Safety
Organizational
Professional
What is culture
beliefs , values, biases and resultant behaviour that are shred by members of a group, organization, community, etc.
To understand these cultural components and their interactions between them is important to safety management
Safety culture
the way safety is perceived, valued and prioritised in an organisation. It reflects the real commitment to safety at all levels in the organisation.
it relies on trust and respect between personnel
created and supported by management
organizational culture
a culture set by the characteristics and value systems of particular organisations.
differentiates the characteristics and value systems of particular organisations (the behaviour of members of one company versus that of another company, or government versus private sector behaviour)
subset of national culture
it is part of/incorporated in the professional culture
National culture
differentiates the national characteristics and value systems of particular nations. People of different nationalities differ, for example, in their response to authority, how they deal with uncertainty and ambiguity, and how they express their individuality.
can be open or closed culture
professional culture
differentiates the characteristics and value systems of particular professional groups (the typical behaviour of pilots vis-à-vis that of air traffic controllers, or maintenance engineers). Through personnel selection, education and training, on-the-job experience, peer pressure, etc., professionals (physicians, lawyers, pilots, controllers) tend to adopt the value system and develop behaviour patterns consistent with their peers; they learn to “walk and talk” alike.
also a subset of national culture
it is part of/incorporated in the organization culture
Is an organization, a good safety culture accountability lies with
Management
Reporting culture
ability to report safety concerns without being afraid of blame
informed culture
when an organization collects and analyses data to enhance safety
Closed culture
culture that follows tight set of rules , norms and values to contol how a person’s life should be
promotes safety but not the individual’s growth/personality development
deviation from ideas is not supported.
questioning facts not supported. Superior’s decions are not questioned.
person is subordonate to the society he is in
ex: a captain can yell but not punish
to promote safety culture
upper levels of management must provide required resources
resposibility of safety lies with
individuals
in a typical civil aviation environment
safety culture is enduring, stable and resitant to change
because of implementation is long and complex, also done by ‘old stagers’
however, James Reason states the culture should be ‘flexible’ for essential operational circumstances
if an aviation company has a working ‘SMS’, this it cannot be a
closed culture
when it comes to risk -
what is possible achievable in commercial aviation in respect to flight safety
risk should be decreased as much as commercially possible
Just culture
peson is not legally prosecuted when committing an error without consent
but intentional vialtion or negligent behaviour is not tolerated
Holes in swiss cheese model mean
errors in the system which can lead to an accident
SMS is a component of
Saety risk management
learning culture
culture that is open to change and learn from mistakes
punitive culture
where a person will be blamed and punsiehd - ie fired
creates culture of fear
Open culture
every individual is considered, eveyr opionion can be voiced
every variety of life is acceptable as long as it doesn’t viloate the right of others
everyone is equal irrespective of class, status, assets, education,
decisions can be challenged
people develop and are resoposible for their own life.
Civil aviation is known for (generally)
Open field knowledge and culture
