OMBUDSMAN PROGRAM .4E Flashcards
What is the purpose of the ombudsman program?
p2
The Ombudsman Program is a Coast Guard-wide program established to serve as a link between commands and families, to help ensure our families have the information necessary to meet the challenges of a military lifestyle. The Ombudsman Program assists commanding officers/officers-in-charge (COs/OICs) by providing a better understanding of the welfare of the command/unit’s families and helping the units to better prepare families to meet emergency situations. Additionally, an ombudsman allows our members to better achieve mission readiness by helping to ensure their family members have access to available resources when issues or emergent situations arise.
What is the OAL?
p19
Ombudsmen-at-Large. they are appointed by the Commandant to represent all ombudsmen and report on active duty and reserve family concerns
What is the District ombudsman Community of Practice (CoP)?
pg21
an important component of the Coast Guard Ombudsman Program. The CoP exists to support the appointed ombudsmen; it is not a policy-making or supervisory entity. The CoP is a forum for sharing and exchanging successful ombudsman practices and may serve as a venue for ongoing training.
Is appropriated fund authorized for the ombudsman program?
p23
Yes. The ombudsman must be acting in an official capacity as directed by the CO/OIC, must have an appointment letter, and have signed the volunteer agreement to receive reimbursement for the items set for the in the Ombudsman’s Program Guide page 26
What is an OIC cant find a volunteer that meets the criteria?
pg17
The requesting CO/OIC will forward a letter by USPS First Class or electronic mail via the chain of command and the Area ROC, to the Ombudsman Program Manager at Commandant (CG1112). The request should contain the reasons for the waiver and any extenuating circumstances that necessitate a waiver to the policy. The letter, including a point of contact with phone number and e-mail address, should be forwarded to Commandant (CG-1112); U.S. Coast Guard; 2100 2ND ST SW STOP 7902; WASHINGTON DC 20593-7902 for approval.
What are the Ombudsman training requirements?
pg 10-11
- LMS training with in 4 weeks of appointment
- regional training as soon as possible. (maybe waived under special circumstances)
What if a unit has insufficient staff for an ombudsman?
p8
Small commands/units having few family members may arrange with cognizant District, Sector or Base to share ombudsman services. Such agreements must be at the concurrence of all commands/units and ombudsmen involved and shall be specified in writing to include any agreed-upon provisions for support of the combined Ombudsman Program as stipulated in enclosure (4).
Does every command have to have an ombudsman?
p8
yes
