EMPLOYEE ASSISTANCE PROGRAM (EAP) 1740.7B

Question 1

What are the 7 gaols of the EAP?

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Answer 1

(1) Assist employees in addressing personal issues and problems before they have a negative impact on work performance and/or conduct.
(2) Address individual issues and problems in the quickest, least restrictive, and most convenient manner.
(3) Assist supervisors in addressing the needs of employees.
(4) Reduce any stigma associated with help-seeking behavior.
(5) Provide just-in-time help and information to all employees when needed, including webbased services and training webinars.
(6) Assist supervisors and civilian employees with substance abuse assessments and treatment monitoring per reference (b).
(7) Limit health insurance costs and reduce workers’ compensation claims and early discharges through prevention of more debilitating conditions.

Question 2

What are the 6 services provided by the EAP?

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Answer 2

• Critical Incident Intervention
• Financial Consultation
• Legal Consultation
• Resource and Referral
• Short-Term Problem-Solving
• Supervisor Consultation

Question 3

What are the 7 services Resource and referral can provide?

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Answer 3

(1) Personalized and prescreened referrals for resources related to child care and parenting, pregnancy and adoption, adult care and aging, education, health and wellness, relocation, pet care, and other daily life issues,
(2) Free prenatal, child safety, college, adult care, and health promotion kits,
(3) Parenting discussion group and network,
(4) Scholarship and educational loan assistance,
(5) Personalized relocation packets,
(6) Access to a customized online site that allows employees to update friends and family members on life events such as birth of a new baby, illness, injury, etc., and,
(7) Live and on-demand webinars on a variety of topics available via the internet.

Question 4

what are the 4 referrals to EAP’s Short-Term Problem Solving?
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Answer 4

• Informal (self initiated)
• Informal (management initiated)
• Formal (management initiated)
• Mandatory Referral by the Coast Guard Medical Review Officer (MRO)

Question 5

How is a formal referral to EAP conducted?

Answer 5

• Memo
• Reach out to EPAC
• Call the EAP number ahead of the employee

Question 6

How many face to face EAP counseling appointments are authorized?
4

Answer 6

up to 6
- If the EAP assessment reveals that more than a total of six (6) sessions are likely to be needed, the EAP counselor will assist the individual as needed in locating longer-term care via CG medical, TRICARE, insurance, or other resource