F.5 Stakeholder education Flashcards
Appraise the education and training needs of different stakeholder within the digital health context.
What does the competency discussed in F.5.1 primarily concern?
Education and training needs analysis (appraisal)
Context is essential for understanding the relevance of this competency.
What are the four types of work activities predicted to be in greater demand by 2030 according to McKinsey?
- Working with machines (technology skills)
- Applying specialised expertise (higher cognitive skills)
- Interacting with stakeholders (social skills)
- Managing, teaching, and developing people (emotional skills)
What does the Australian Digital Health Agency (ADHA) identify as necessary for the health workforce?
Education and training must be re-shaped to meet existing and emerging digital requirements
This is outlined in the National Digital Health Workforce and Education Roadmap.
What are the three ‘horizons’ described by ADHA?
- Enhanced abilities to use health records
- Enhanced digital transformation capabilities within health service delivery organisations
- Enhanced digital transformation capabilities, health system wide
What are two alternative perspectives on health system transformation mentioned in the text?
- Citizen- and consumer-led change
- Disruption driven externally by new entrants to healthcare
What do research findings suggest about task-based skills in digitally-intensive industries?
Task-based skills remain as important as cognitive skills despite automation.
According to the World Economic Forum, what are the two forms of digital skills?
- Technical skills
- Digital navigation skills
List four of the eight specific digital skills domains identified by the World Economic Forum.
- Digital identity
- Digital rights
- Digital literacy
- Digital competencies
What are some of the roles identified as the fastest-growing in 2020?
- Data analysts and scientists
- AI and machine learning specialists
- Digital marketing and strategy specialists
- Software and applications developers
What is predicted about the evolution of skills within Australian healthcare from 2016 to 2030?
Physical and manual, basic cognitive, and higher cognitive skills will decline, while social, emotional, and technological skills will increase.
What are the four stages typically involved in education and training needs analysis?
- Organisational analysis
- Operational analysis
- Person analysis
- Training requirements analysis
What does organisational analysis aim to ascertain in the context of training needs?
- What the organisation is striving to achieve
- Changes to data, applications, or technologies
- People requirements for new ways of working
What techniques can be used for organisational analysis?
- Desk research
- Comparative research
- Surveys
- Interviews
- Focus groups
What does operational analysis involve?
Examining the organisation’s activities and how they are performed in the context of digital health.
What is the goal of person analysis in training needs analysis?
To assess which individuals need education and training based on their competencies and proficiency levels.
What is the purpose of training requirements analysis?
To understand what the organisation proposes to do differently and the competencies needed for new role expectations.
What does the acronym ‘SFIA’ refer to in the context of competencies?
Skills Framework for the Information Age.
What is one of the competencies required for business process improvement at SFIA Level 5?
Analyzes and designs business processes.
Fill in the blank: The education and training needs analysis typically involves _______.
four stages
What is the focus of Business Process Improvement at Level 6?
Develops organisational policies, standards, and guidelines for business process improvement
This level allows the organisation to improve and implement business processes to meet business requirements quickly.
What does Business Process Improvement at Level 7 direct?
Creation and review of a cross-functional, enterprise-wide approach for business process management
This includes driving the adoption of technologies to transform organisational agility and improve user experience.
What is one alternative to enhancing competencies for Level 7 proficiency?
Replacing individuals with others who already have these skills
Outsourcing to an external provider is also an option.
What is the purpose of the training requirements analysis step?
To determine optimal strategies for having the right competencies in the right places at the right time
This leads to visible aggregate education and training needs and prioritisation.
What is a key aspect of conducting a quality assurance exercise in training?
To ensure that the competencies required are well enough specified
This helps educators and trainers determine the best delivery methods.
