Depersonalisation and dignity

Question 1

what is bystander apathy?

Answer 1

diffusion of responsibility, the more people there are the less responsible each individual is.

-the likelyhood someone would intervene decreases

examples- kitty genovese 1964 stabbed-38 bystanders

Question 2

what is conformity?

Answer 2

occurs when an individual complies with another as a result of the setting

Question 3

what is cognitive dissonance?

Answer 3

psychological discomfort which is aroused when people are confronted with conflicting ideas, beliefs or values

Question 4

why may people adapt their ideas, beliefs or values to reduce dissonance?

Answer 4

individuals have a motivational drive to reduce dissonance

Question 5

What are some examples of cognitive dissonance?

Answer 5

-smaller operations
-increased care for few patients
-equity of care for all patients
-keep the problem to themsleves

Question 6

Describe the milfram obedience to authority-1961

Answer 6

-teacher told study about punishment and memory
-actor had to learn
-mistakes the teacher believed were punished by electric shocks of increasing voltage
-majority of participants continued to follow instructions

Question 7

why do people comform?

Answer 7

-feel apart of a group
-social approval
-avoid critisism
-avoid being ignores
-avoid feeling inferior to others

we seek comparison with others when confronted with a situation we dont fully understand

Question 8

stress causes

Answer 8

-difficulties with workload
-staff conflicts
-inadequate preperation for the role
-conflict between work and home

Question 9

Whta is the importance of providing dignified care?

Answer 9

-increased emphasise in government policies
embedded in health care codes of conduct
-dignified care has positive results with treatment

Question 10

What does dignity relate to?

Answer 10

identity of individual
-respect and privacy
-independence and autonomy
-notion of human rights
-treated equally with confidentiality

Question 11

Whta are the 3 groups the national service framework describe?

Answer 11

-entering old age
-transitional phase 70/80
-frail older people over 90

Wanted to improve areas of social care

Question 12

Name some core elements of dignity

Answer 12

-respect
-communication
-privacy
-toileting
-nutrition and feeding
-cleanliness of environment
-staff attitude

Question 13

define depersonalisation

Answer 13

treating the person as not present or not a person- rana and upton 2009

Question 14

Where does depersonalisation stem from?

Answer 14

goffman 1968 concept of non personalised treatment and people being seen as a possession someone has mleft behind

Question 15

Define medicalisation

Answer 15

have the patients social self go home while the damaged physical container is left to repair- lober 1975

Question 16

Name two key categories of depersonalisation

Answer 16

detachment and engagemt

d-sharp in approach, rough physiucal care,too busy, mean , just a job

e-gentle, friendly,cheerful, consulted me,nothing was to much trouble

Question 17

Why are people treated in a depersonalised matter?

Answer 17

to distance oneself from the patient- kralik et all 1997
-emotionally protect themselves
-a result of heavy workload and responsibilities