Chapter 8 (BAL) Flashcards

1
Q

Two or more people who interact and who influence one another; exists when two or more people interact for more than a few moments, affect one another in some way, and think of themselves as “us.”

A

Group

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Co-participants working individually on a noncompetitive activity

A

Co-actors

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Tendency of people to perform simple or well-learned tasks
better when others are present; strengthening of dominant (prevalent, likely) responses in the presence of others.

A

Social facilitation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

The effect of others’ presence increases with their numbers; sometimes the arousal and self-conscious attention created by a large audience
interferes even with well-learned, automatic behaviors, such as speaking.

A

Crowding

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Enhancement of dominant responses is strongest when people think they are being evaluated.

A

EVALUATION APPREHENSION

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Conflict between paying attention to others and paying
attention to the task overloads our cognitive system, causing arousal.

A

DRIVEN BY DISTRACTION

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Mere presence of others produces some arousal even without evaluation apprehension or arousing distraction.

A

Mere presence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Tendency for people to exert less effort when they pool their efforts
toward a common goal than when they are individually accountable.

A

Social loafing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

People who benefit from the group but give little in return

A

free riders

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Loss of self-awareness and evaluation apprehension; occurs in group
situations that foster responsiveness to group norms, good or bad.

A

Deindividuation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

A group has the power not only to arouse its members but also to render them
unidentifiable; People’s attention is focused on the situation, not on themselves; because “everyone is doing it,” all can attribute their behavior to the situation rather
than to their own choices.

A

Group size

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Aggressive outbursts by large groups are often preceded by minor actions that
arouse and divert people’s attention; there is a self-reinforcing pleasure in acting impulsively while seeing others do likewise; when we see others act as we are
acting, we think they feel as we do, which reinforces our own feelings

A

Arousing and Distracting Activities

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

A self-conscious state in which attention focuses on oneself. It makes
people more sensitive to their own attitudes and dispositions.

A

Self-awareness

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Phenomenon where individuals become more extreme in their attitudes and
beliefs after discussing them with a group of like-minded individuals.

A

GROUP POLARIZATION

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Deals with the arguments presented during a
discussion

A

Informational Influence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

The other concern how members of a group view
themselves “vis-á-vis” the other members.

A

Normative influence

17
Q

Evaluating our opinions and abilities by comparing our views with others

A

SOCIAL COMPARISON

18
Q

The mode of thinking that persons engage in when concurrence-seeking
becomes so dominant in a cohesive group that it tends to override realistic
appraisal of alternative courses of action

A

GROUPTHINK

19
Q

8 SYMPTOMS OF GROUPTHINK

A

An illusion of invulnerability
Unquestioned belief in the group’s morality
Rationalization
Stereotyped view of opponent
Conformity pressure
Self-censorship
Illusion of unanimity
Mindguards

20
Q

Symptom of groupthink where all group members developed an excessive
optimism that blinded them to warnings of danger.

A

An illusion of invulnerability

21
Q

Symptom of groupthink where group members assume the inherent
morality of their group and ignore-ethical and moral issues.

A

Unquestioned belief in the group’s morality

22
Q

Symptom of groupthink where the groups discount by collectively justifying their decisions

A

Rationalization

23
Q

Symptom of groupthink where groupthinkers consider their enemies too evil to
negotiate with it too weak and unintelligent to defend themselves against the planned
initiative.

A

Stereotyped view of opponent

24
Q

Symptom of groupthink where group members rebuffed those who raised doubts about the
group’s assumptions and plans, at times by personal sarcasm.

A

Conformity pressure

25
Q

Symptom of groupthink where to avoid uncomfortable disagreements, members withheld or
dis-counted their misgivings.

A

Self-censorship

26
Q

Symptom of groupthink which is created by self-censorship and pressure not to puncture the consensus

A

Illusion of unanimity

27
Q

Symptom of groupthink where some members protect the group from information that would call into
question the effectiveness or morality of its decisions.

A

Mindguards

28
Q

3 ways to enhance
group brainstorming

A

Combine group and solitary brainstorming

Have group members interact by writing

Incorporate electronic brainstorming

29
Q

More influential than a minority that wavers is a minority that sticks to its position

A

Consistency and persistence

30
Q

Conveyed by consistency and persistence

A

SELF-CONFIDENCE

31
Q

A persistent minority punctures any illusion of unanimity; when a minority
consistently doubts the majority wisdom, majority members become freer to
express their own doubts and may even switch to the minority position.

A

DEFECTIONS FROM THE MAJORITY

32
Q

The process by which certain group members motivate and guide the group

A

Leadership

33
Q

3 types of leadership

A

TASK LEADERSHIP
SOCIAL LEADERSHIP
TRANSFORMATIONAL LEADERSHIP

34
Q

Leadership that organizes work, sets standards, and focuses on goals

A

TASK LEADERSHIP

35
Q

Leadership that builds teamwork, mediates conflict, and offers support

A

SOCIAL LEADERSHIP

36
Q

Motivates others to identify with and commit themselves to the group’s mission; leadership that, enabled by a leader’s vision and inspiration, exerts significant
influence.

A

TRANSFORMATIONAL LEADERSHIP