Chapter 37 Flashcards
1
Q
What are forces for organizational change
A
External
Internal
2
Q
What are external forces
A
- Economic forces
- Technology
- Social and political change
3
Q
What are internal forces
A
- Process
- Behavior
- Company crisis
- declining effectiveness
- Changing work climate
- Changing employee expectation
4
Q
What are 4 types of organizational changes
A
- Planned change
- Unplanned change
- Evolutionary
- Revolutionary
5
Q
What is strategic change
A
Major transformation in the structure, size or functioning of an organization for the purpose of achieving strategic behavior
6
Q
What are 2 degrees of change
A
- Radical change
- Incremental change
7
Q
What is radical change
A
A major change in the ways a firm does business
8
Q
What is incremental change
A
- Evolution over time
- Many small routine changes
9
Q
How we classify change by timing
A
- Reactive change: Responding to changes in the external or internal environment
- Anticipatory change: Looking for better ways to stay ahead in competition
10
Q
What are 2 actors on force field
A
- driving forces
- resistance forces
