Chapter 11 Flashcards

1
Q

What is attribution theory

A

It explains how individuals pinpoint the causes of their own behavior or that of others.

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2
Q

What is person perception

A

Making judgments about others

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3
Q

What is attribution

A

The process through which individuals attempt to determine the causes of others behavior

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4
Q

What are 2 types of causes

A

Internal (personality, motives)

External (other people, situation)

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5
Q

What is distinctiveness

A

Shows different behavior in different situations

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6
Q

What is consensus

A

Response is the same as others to same situation

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7
Q

What is consistency

A

Responds in the same way over time

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8
Q

What is kelley’s theory of causal attribution

A

The attribution process involves reasoning backward from the observation of an event or behavior to a judgment about its cause. Unlike a prediction, the attribution process attempts to provide an explanation for an event that has already occurred.

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9
Q

What is fundamental attribution error

A

The tendency to attribute others actions to internal causes while largely ignoring external factors that also may have influenced their behavior.

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10
Q

What is self-serving bias

A

The tendency for individuals to attribute their own successes to internal factors while putting the blame for failures on external factors.

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11
Q

What is halo effect

A

A general impression about an individual is based on a single positive characteristics.

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12
Q

What is contrast effect

A

Evaluation of a person’s characteristics that are affected by comparisons with other people recently encountered who rank higher or lower on the same characteristics.

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13
Q

What is projection

A

Individuals can project their fear, hatred, anxiety onto others whom they view as less powerful.

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14
Q

What is stereotyping

A

Judging someone on the basis of the group to which he/she belongs.

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15
Q

What are rater errors

A

It defines rater errors as being imperfect judgment of others.

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16
Q

What is leniency in rater error

A

The tendency to perceive the job performance of ratees as especially good.

17
Q

What is harshness in rater error

A

The tendency to perceive the job performance of ratees as especially ineffective.

18
Q

What is central tendency

A

The tendency to assign most ratees to middle-range job performance categories.

19
Q

What is similar-to-me effect

A

A rater gives more favorable evaluation to people who are similar to the rater in terms of background or attitudes.

20
Q

What is misperception

A

Misperception is the cognitive process by which an individual selects and organizes, but misinterprets environmental stimuli.

21
Q

What are four styles of decision making

A
  1. Directive
  2. Analytic
  3. Conceptual
  4. Behavioral
22
Q

What are 2 important decision making phases

A
  • Problem identification

- Alternative development