Chapter 29 Flashcards
What is the formula for behavior
B = f(P, E)
What is person-job fit
The extent to which the contributions made by the individual match the requirements of the organization.
What is ability
mental and physical capability to perform the task.
What are components of attitudes
- Cognitive (thinking)
- Affective (feeling)
- Behavioral (doing)
What are types of attitudes
- Job satisfaction
- Job involvement
- Organizational commitment
What is personality
It is person-situation interaction
What is locus of control
Personality variable that effects individual behavior
What is internal and external locus of control
Internal: belief in personal control and personal responsibility
External: Belief in control by outside forces (fate, chance, other people)
What is perception
A process by which individual organize and interpret their sensory impressions in order to give meaning to their environment.
What is social perception
The process through which individuals attempt to combine, integrate and interpret information about others.
What is attribution
The process through which individuals attempt to determine the causes of others behavior.
What are 2 decision making phases
- Problem identification
- Alternative development
What are functions of communication
- Control
- Information
- Motivation
- Emotional expression
What is power
The ability of influence other person
What is influence
The process of affecting the thoughts, behavior and feelings of another person
