Cemetery and Crematory Operations: Professional Expectations Flashcards

1
Q

Cemetery and crematory operations professional expectations

A
  • Cremation

* Cemetery

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2
Q

Cremation professional expectations

A
  • History
  • Mortuary law
  • Authorization to cremate
  • Investigating third party crematories
  • Mode of disposition
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3
Q

Cremation history professional expectations

A
  • Definition and related terms
  • Cremated remains
  • Crematory
  • Retort
  • Inurnment
  • Niche, columbarium
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4
Q

Authorization to cremate professional expectations

A
  • Arranging for cremation
  • Identification of authorizing agent
  • Authority of authorizing agent
  • Medical devices
  • Authorization to cremate, process and pulverize
  • Disposition of personal property
  • Instructions of final disposition
  • Authority to dispose of unclaimed cremains
  • Certification and indemnification
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5
Q

Arranging for cremation professional expectations

A
  • Forms
  • Cremation containers
  • Urns
  • Types of services used with cremation
  • Disposition of cremated remains
  • Other cremation merchandise
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6
Q

Identification of authorizing agent professional expectations

A
  • Name, address

* Relationship to decedent

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7
Q

Authority of authorizing agent professional expectations

A

Paramount right to authorize or unable to contact person with right to authorize

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8
Q

Medical devices cremation professional expectations

A

Pacemakers

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9
Q

Authorization to cremate, process and pulverize professional expectations

A

Detailed description of process

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10
Q

Disposition of personal property professional expectations

A
  • What will remain on the body
  • Disposition of items removed
  • Example: Jewelry
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11
Q

Instructions of final disposition cremation professional expectations

A
  • Definitive instructions for ultimate disposition

* Ship by delivery service with internal tracing capabilities and require written receipt

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12
Q

Authority to dispose of unclaimed cremains professional expectations

A
  • Lawfully dispose of unclaimed cremated remains if not claimed within 60-90 days
  • State laws
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13
Q

Certification and indemnification professional expectations

A
  • Accuracy of statements

* Indemnify the funeral director from any liability

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14
Q

Investigating third party crematories professional expectations

A
  • Due diligence process
  • Crematory records request
  • Interview of crematory management
  • Crematory inspection
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15
Q

Crematory records request professional expectations

A
  • Annually
  • State crematory license or permit
  • Policy and procedure manual
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16
Q

Interview of crematory management professional expectations

A
  • Owner
  • Experience
  • Number of employees
  • Experience and training required of operators
  • Retort
  • Processing and refrigeration equipment
  • Detailed steps taken from the time the body is received until delivered
17
Q

Crematory inspection professional expectations

A
  • Unannounced
  • Checklist
  • Posted licenses and permits
  • Operators dress appropriately
  • Facilities clean
  • Dignified holding area
  • Condition of equipment
  • Crematory log
  • Maintenance schedule
18
Q

Mode of disposition cremation professional expectations

A
  • Placed in an urn
  • Retained by the family
  • Placed in a niche in a columbarium
  • Entombed in a cemetery
  • Scattered
19
Q

Scattering professional expectations

A
  • Scattering gardens
  • Open sea
  • Environmental Protection Agency
  • Three nautical miles from shoreline
20
Q

Cemetery professional expectations

A
  • History
  • Inurnment of cremated remains
  • Cemetery terms
  • Monuments / markers / memorials
  • Vaults
  • Mausoleums
  • Green burials
  • Grave liners
  • Scattering gardens
  • Cemetery requirements
21
Q

Cemetery history professional expectations

A
  • Churchyard cemetery
  • Garden cemetery
  • Memorial park
22
Q

Cemetery history definition professional expectations

A
  • Monuments
  • Markers
  • Memorials
23
Q

Inurnment of cremated remains professional expectations

A
  • Niche
  • Mausoleum
  • Columbarium
24
Q

Cemetery terms professional expectations

A
  • Section
  • Block
  • Lot
  • Grave
25
Q

Monuments / markers / memorials professional expectations

A
  • Styles, part, and materials upright marker
  • Die
  • Base
  • Slant marker
  • Flat marker
  • Bench memorial
  • Bronze marker
  • Cenotaph
  • Memorial finishes
  • Lettering and ornamentation
26
Q

Memorial finishes professional expectations

A
  • Polished
  • Pitched
  • Memorial design
27
Q

Lettering and ornamentation professional expectations

A
  • Epitaph
  • Sand-carving
  • Etching
28
Q

Vaults professional expectations

A
  • Materials
  • Methods of finishing vaults
  • Methods of closure
  • Dimensions
29
Q

Mausoleums professional expectations

A
  • Definition
  • Private / family
  • Community
  • Chapel community
  • Garden
  • Crypt
  • Lawn crypt
  • Columbarium
  • Niche
  • Mausoleum related concerns
  • Casket protector
30
Q

Cemetery requirements professional expectations

A

FTC