C1 M4- Learning about an organisations culture Flashcards

1
Q

Why is it important to learn about the culture of the organization you work for or want to work for?

A

Understanding the company’s culture helps you navigate projects and influences the success of the company, regardless of its business model, as stated by Peter Drucker: “Culture eats strategy for breakfast.”

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2
Q

What does an organization’s culture define, and how is it related to values?

A

An organization’s culture defines its identity, which describes how the company conducts business. Values are part of this identity, reflecting the company’s personality, mission, and beliefs.

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3
Q

How does a strong organizational culture affect employees?

A

It helps retain top talent by making employees feel valued, engaged, and challenged. It also attracts great people, whereas a toxic culture drives talent away.

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4
Q

What aspects of organizational culture directly impact company processes and productivity?

A

Organizational culture is reflected in processes, such as including opportunities for feedback to ensure employees feel heard, aligning practices with cultural values.

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5
Q

Why should project managers understand their company’s culture?

A

Organizational culture affects project communication, decision-making, rituals, management styles, and values, all of which influence project outcomes.

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6
Q

What types of questions can you ask to learn about a company’s atmosphere during an interview?

A
  • What is the dress code?
  • Is risk-taking encouraged, and how is failure handled?
  • How do managers support their teams?
  • What are workplace traditions and ways of celebrating success?
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7
Q

What policies can you inquire about to understand organizational flexibility and support?

A
  • Sick day and vacation policies
  • Work-from-home and flexible working hour options
  • Policies supporting employee identity sharing in the workplace
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8
Q

How can listening to employees’ stories help you understand an organization’s culture?

A

It provides insights into past project experiences, key stakeholders, customers, and the internal work environment.

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9
Q

Why are company rituals important in understanding culture?

A

Rituals, such as how birthdays are celebrated or how employees interact during lunch, instill a sense of shared purpose and reveal norms.

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10
Q

Why are interpersonal communication skills important for project managers?

A

Effective communication ensures alignment with the company’s culture, such as navigating email practices or deciding how to present project updates.

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11
Q

How can understanding organizational culture help overcome resistance to change in projects?

A

By appreciating the company’s culture, project managers can build trust, encourage acceptance of improvements, and successfully implement changes.

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12
Q

What is the key takeaway about organizational culture in project management?

A

Learning to navigate organizational culture gives project managers an advantage in executing projects, building effective communication, and aligning strategies with the company’s values.

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