C1 M2- Key competencies: Flexibility and handling ambiguity

Question 1

How can project managers enable decision-making?

Answer 1

By making the decision-making process collaborative, setting clear goals, and eliciting input from the team.

Question 2

What is the benefit of empowering team members to make decisions?

Answer 2

It fosters responsibility, accountability, and team closeness while allowing the project manager to focus on overarching tasks.

Question 3

Why is communication essential in project management?

Answer 3

It ensures clear project goals, team roles, responsibilities, and effective feedback are communicated.

Question 4

How should project managers escalate issues to management?

Answer 4

By presenting the problem along with potential solutions or suggestions, demonstrating initiative.

Question 5

What tools can project managers use to stay organized?

Answer 5

Planning and scheduling software, collaboration tools, documentation, and quality assurance tools.

Question 6

Why is flexibility a critical skill for project managers?

Answer 6

It allows them to adapt to changes and challenges, ensuring project success in unpredictable situations.

Question 7

What strategies can help project managers with flexible planning?

Answer 7

• Assessing external constraints like holidays and vacations.
• Planning for risks and challenges by preparing contingency plans.
• Calculating “float” to manage schedules effectively.

Question 8

How can project managers help their team deal with ambiguity?

Answer 8

• Stay calm and inspire confidence.
• Show empathy and support for team challenges.
• Communicate known aspects clearly.
• Make decisions and explain changes when needed.
• Trust the team’s expertise and collaborate to resolve uncertainties.