C1 M4- Introduction to change management Flashcards

1
Q

What is change management in project management?

A

It is the process of delivering a completed project and ensuring that people in the organization adopt it.

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2
Q

Why is understanding organizational structure and culture important in change management?

A

It helps plan and manage projects effectively and facilitates a smooth rollout of changes to an organization.

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3
Q

What ensures a project has the desired impact once it goes live?

A

Adoption of the project by the organization.

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4
Q

What is a project manager’s role in change management?

A

To help ensure a smooth rollout of changes and support the organization’s acceptance and adoption of the project.

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5
Q

How do changes from a project impact people in an organization?

A

They may involve adjustments to processes, budgets, schedules, employee roles, or even aesthetic changes like a new company logo.

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6
Q

What are the three core concepts of change management?

A
  1. Creating a sense of ownership and urgency.
  2. Selecting the right combination of skills and personalities for the team.
  3. Effective communication.
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7
Q

What does ownership in change management mean?

A

Empowering team members to take responsibility for successfully completing their tasks.

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8
Q

What does urgency in change management mean?

A

Helping team members understand the importance of the project and the actions needed to move it forward.

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9
Q

Why is selecting the right team critical in change management?

A

Complementary skills and personalities increase team engagement and project success.

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10
Q

What should a project manager do if they cannot choose their team members?

A

Connect with the team to motivate them and get them excited about the project.

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11
Q

How does effective communication contribute to change management?

A

It keeps the team and organization updated, transparent, and engaged in the project.

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12
Q

What can a project manager do when facing resistance to change after a project’s completion?

A

Help people adjust, reward efforts, and remind them of the long-term value of the project.

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13
Q

How does Agile Project Management align with change management?

A

Agile teams embrace change as a core value and continuously adapt to evolving circumstances.

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14
Q

How can a project manager communicate the impact of a project effectively?

A

By clearly sharing project plans, progress, and expected outcomes with the team and the organization.

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