C1 M2- Leadership and team dynamics

Question 1

What are interpersonal skills in project management?

Answer 1

Interpersonal skills are abilities that help project managers build relationships with teammates and stakeholders, understand their needs and concerns, and determine project priorities.

Question 2

Why are interpersonal skills important in project management?

Answer 2

Interpersonal skills help project managers motivate their teams, build relationships, and guide team members to complete their tasks without formal authority.

Question 3

What does “influencing without authority” mean?

Answer 3

It refers to a project manager’s ability to guide teammates to complete their work without acting as their direct manager.

Question 4

What are the four key interpersonal skills for influencing without authority?

Answer 4

1. Communication
2. Negotiation
3. Conflict mediation
4. Understanding motivations

Question 5

How is communication used in influencing without authority?

Answer 5

Communication includes checking in with teammates to understand their progress, providing clear feedback, and ensuring effective information exchange.

Question 6

What is negotiation in the context of project management?

Answer 6

Negotiation involves working with teammates to reach compromises, such as adjusting deadlines or balancing their needs with project goals.

Question 7

How can a project manager mediate conflicts within a team?

Answer 7

Conflict mediation may involve setting up meetings to resolve disagreements and finding solutions to ensure the project stays on track.

Question 8

Why is understanding teammates’ motivations important?

Answer 8

Understanding what drives teammates helps project managers encourage and motivate them to perform their best and tailor feedback and recognition effectively.