Vocabulary, Thanatology: Communication Skills

Question 1

The degree of regard a person holds for oneself.

Answer 1

Self-Esteem

Question 2

The quality of one’s voice.

Answer 2

Tone

Question 3

The emotional tone of a relationship as it is expressed in the messages that the partners send and receive.

Answer 3

Climate

Question 4

The process of correctly pronouncing all the necessary parts of a word.

Answer 4

Articulation

Question 5

The discernible response of the receiver.

Answer 5

Feedback

Question 6

A complete sentence describing the central idea of a speech, usually found in the first paragraph.

Answer 6

Thematic (Thesis Statement)

Question 7

Giving the appearance of listening.

Answer 7

Pseudolistening

Question 8

The process of deliberately revealing information about oneself that is significant and that would not normally be known by others.

Answer 8

Self-Disclosure

Question 9

Listening in which the goal is to help the speaker solve a problem.

Answer 9

Empathetic Listening

Question 10

The speak at which a speaker utters words.

Answer 10

Rate

Question 11

Agreement between group members about a decision.

Answer 11

Consensus

Question 12

Physical location and personal history surrounding the communication.

Answer 12

Environment

Question 13

The study of how people and animals use space.

Answer 13

Proxemics

Question 14

A force that interferes with the process of communication.

Answer 14

Noise

Question 15

A speech that is read word-for-word from a prepared text.

Answer 15

Manuscript Speech

Question 16

One person speaking with limited verbal feedback.

Answer 16

Public Communication

Question 17

An expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce rewards, and interference from the other party in achieving their goals.

Answer 17

Conflict

Question 18

The objective, emotion-free meaning of a term.

Answer 18

Denotation

Question 19

Deals with the meanings of words.

Answer 19

Semantics

Question 20

Decodes the message.

Answer 20

Receiver

Question 21

Listening to understand another person or idea.

Answer 21

Informational Listening

Question 22

Taking innocent comments as personal attacks.

Answer 22

Defensive Listening

Question 23

A disconfirming response with more than one meaning, leaving the other party unsure of the responder’s position.

Answer 23

Ambiguous Response

Question 24

Excessive written or verbal information.

Answer 24

Message Overload

Question 25

The medium through which a message passes from sender to receiver.

Answer 25

Channel

Question 26

To be clear and brief.

Answer 26

Concise

Question 27

The arrangement of words in a sentence.

Answer 27

Syntax

Question 28

The study of body movement, gestures, and posture.

Answer 28

Kinesics

Question 29

Words that gain their meaning through comparison.

Answer 29

Relative Terms

Question 30

Not listening because he/she is only interested in what he/she has to say.

Answer 30

Stage Hogging

Question 31

The speech memorized or delivered word for word from a manuscript.

Answer 31

Formal

Question 32

A pleasant term substituted for a more direct, less pleasant term.

Answer 32

Euphemism

Question 33

Taking a speaker's remarks at face value.

Answer 33

Insensitive Listening

Question 34

Communicating with oneself.

Answer 34

Intrapersonal Communication

Question 35

Incorrect assumptions that lead us to believe that we have heard the message before or that the message is too simple or too complex to understand.

Answer 35

Faulty Assumption

Question 36

A speech planned in advance but presented in a direct, conversational manner.

Answer 36

Extemporaneous Speech

Question 37

The process of human beings responding to verbal/nonverbal behavior. A human survival skill needed to maintain contact with the world.

Answer 37

Communication

Question 38

Listening in which the goal is to judge the quality or accuracy of speaker's remarks.

Answer 38

Evaluative Listening

Question 39

The believability of a speaker or other source of information.

Answer 39

Credibility

Question 40

A speaker's words and actions.

Answer 40

Message

Question 41

Communication in which the two parties involved consider one another as individuals.

Answer 41

Interpersonal Communication

Question 42

The relatively stable set of perceptions each individual holds of himself or herself.

Answer 42

Self-Concept

Question 43

A speech that is learned and delivered by rote without a written text.

Answer 43

Memorized Speech

Question 44

The process of focusing on certain stimuli from the environment.

Answer 44

Attending

Question 45

Encodes and delivers the message.

Answer 45

Sender

Question 46

The highness or lowness of one's voice.

Answer 46

Pitch

Question 47

The emotional associations of a term.

Answer 47

Connotation

Question 48

Words that have more than one dictionary meaning.

Answer 48

Equivocal Terms

Question 49

The art or science of establishing and promoting a favorable relationship with the public.

Answer 49

Public Relations

Question 50

A prediction or expectation of an event that makes the outcome more likely to occur than would otherwise.

Answer 50

Self-Fulfilling Prophecy

Question 51

A speech given "off the top of one's head" without preparation.

Answer 51

Impromptu Speech

Question 52

The loudness of one's voice.

Answer 52

Volume