Packet- The Funeral Flashcards

1
Q
  1. Today’s perceptions
  2. A vital tool in the process of grief
  3. “Don’t take my grief away from me. I deserve it and I am going to have it.”
A

The Value of the Funeral

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2
Q
  • Funeral is plastic, barbaric
  • Expensive
  • Sophisticated people “above the need for a public expression of grief.”
A

Today’s Perceptions

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3
Q
  1. Funeral directors must move from professional arranger to a friend in need.
  2. Funeral director must be comfortable with tears.
  3. Never adopt the attitude when designing a funeral to “keep the family under control.”
  4. The response to the question, “won’t it make the family cry?” should be “I hope so.”
A

The Funeral Home- A Safe Place

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4
Q

A good funeral director by his/her ______ lets people know it’s going to be okay.

A

Presence

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5
Q
  • Family involvement in more than merchandise
  • The family needs involvement
  • This is a way of showing love
  • Helps face reality
  • Draws the family into the process.
A

Participation

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6
Q
  • When words fail, ceremony takes over
  • Symbols- someting which stands for something else.
  • Flowers as symbols that a person was loved.
A

Symbols and Ceremony

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7
Q

Something which stands for something else.

A

Symbol

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8
Q
  • The importance of the viewing
  • The value of good embalming and restorative art
A

Reality and Closure

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9
Q
  • Need to establish significance to move on
  • Never trivialize
    • Platitudes
  • Try to explain the hurt away
  • Funeral establishes person and social significance.
A

Significance

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10
Q
  • his suffering is over
  • she is in a better place
  • God will not put on us more than we can bear
A

Examples of Platitudes

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11
Q
  • The funeral must become a relevant, meaningful experience.
  • A nation that does not honor its dead will ultimately lose its reverence for life.
  • The importance of the cemetery- a place set apart.
  • Is it cost? No. Average cost of a funeral is $7,000; average wedding $25,000. Nobody blinks at the cost of a wedding.
  • We in the funeral service must tell our story.
  • Establishing the significance.
A

If the Truths About our Reverence for the Dead are so Evident, why the Movement from the Traditional Funeral?

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12
Q
  • Old loyalties to the funeral home the family has always used are gone.
  • “Hassles for the family.”
A

The Scattered Society

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13
Q
  • Resistance to change on the part of funeral service
  • Clergy and funeral directors need to be trained to deliver a better product
  • The “Cookie cutter” funeral- people deserve better.
  • Become funeral Directors- not just “well, that’s what the family wanted…”
A

An Outdated Product

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14
Q
  • Sometimes the clergy can be a problem.
    • Would the clergy like that?- they do not sign the check, it is up to the director to do what the family has requested.
  • Can sometimes be a celebrant if the family is not religious.
  • Sometimes the funeral director can take on the role of the celebrant
A

The Role of the Clergy

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15
Q
  • Requires a radical change in our thinking and funeral practices.
  • What can we offer the over 50% of the families who are not religious?
A

The Challenge of Changing Religious Patterns

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16
Q
  • New and meaningful ceremonies
  • Personalization
  • The value of music and engaging the senses
  • A new role for the funeral director
  • New services
  • A new level of comfort
  • Everyone needs a funeral
A

Time for a Change

17
Q
  • Not stuff- picture boards, viedoes, casket decorations
  • An attitude
    • caring, interested in the stories of the deceased.
    • Making these stories come to life through ceremony.
  • The entire experience from first call to aftercare.
A

Personalization: Not a Product

18
Q
  • The funeral director’s power
    • “Its going to be ok”
    • We’ll take good care of ____
    • Funeral diectors minister to people
    • The three H’s
A

The Power of Presence

19
Q
  1. Hang around
  2. Hug
  3. Hush
A

The Three H’s