Packet- Maintaining Adequate Funeral Home Facilities

Question 1

• As maintenance free as possible- exterior and interior
• Must fit the decor of the community- avoid fixed or fad styles as in future years it may become and eyesore.
• Attention to landscaping

Answer 1

Building

Question 2

1. Well lit
2. Attended
3. Some zoning laws affect the number of spaces required.

Answer 2

Parking Lot

Question 3

The public should not see the transfer of remains from service vehicle to preparation room.

Answer 3

Garage and Preparation Room

Question 4

Should be near the arrangement office

Answer 4

Casket Selection Room

Question 5

Should keep people on board for this purpose.

Answer 5

Maintenance Staff

Question 6

Should be the responsibility of those that are on the professional level in funeral service. Lack of supplies and broken or faulty equipment contribute to employee-employer friction.

Answer 6

Equipment and Supplies

Question 7

Should appear to the public as first rate, less than first rate harms the image of the business.

Answer 7

All Facilities and Equipment

Question 8

Snow removal, lawn and garden care, painting, heat, air conditioning, lighting ect should be closely monitored by both management and staff.

Answer 8

Other

Question 9

• Neatness, cleanliness and safety
• Maintenance required to prevent any breakdown
• Any repairs needed immediately
• Replace expendable supplies

Answer 9

All Service Facilities and Equipment Should be Checked Daily for:

Question 10

• Rolling stock
• Funeral home grounds and parking lot
• Preparation room and other private areas
• Public areas of the funeral home- restrooms, reposing rooms, chapel, hallways, etc.
• All funeral home equipment

Answer 10

Items Most Frequently Needing Maintenance and Daily Cleanliness Inspection:

Question 11

The appearance and condition of service equipment and facilities relflect the staff’s attitude toward funeral service.

Answer 11

To the Public