Vocabulary - Federal Trade Commission Flashcards
A rigid container which is designed for the encasement of human remains and which is usually constructed of wood, metal, fiberglass, plastic, or like material, and ornamented and lined with fabric.
Casket
An itemized written statement provided for retention to each person who arranges a funeral or other disposition. It must include the goods and services selected and prices paid for each, itemization of cash advance items and the total cost.
Statement of Funeral Goods and Services Selected
Funeral provider must give consumers who call accurate information from the price lists and answer questions about offerings and prices with readily available information.
Telephone Price Disclosure
The occurrence of situation that requires certain action (i.e. for giving out the GPL, this is the face-to-face meeting).
Triggering Event
In selling or offering to sell funeral goods or funeral services to the public, this is the case for a funeral director to fail to furnish accurate price information disclosing the cost to the purchaser for each of the specific funeral goods and funeral services used in connection with the disposition of deceased human remains, including at least the price of embalming, transportation of remains, use of facilities, caskets, outer burial containers, immediate burials, or direct cremations, to persons inquiring about the purchase of funerals.
Unfair or Deceptive Acts or Practices
A disposition of human remains by cremation, without formal viewing, visitation, or ceremony with the body present.
Direct Cremation
Refers to the Federal Trade Commission.
Commission
A service commemorating the deceased with the body present.
Funeral Service
The method of price quotation by which each unit of service and/or merchandise is priced separately.
Itemization
An unornamented casket made of wood which does not have a fixed interior lining.
Unfinished Wood Box
Charge, fee or surcharge applied to consumers who purchase their casket from a source other than the funeral provider.
Casket Handling Fees
Any container which is designed for placement in the grave around the casket including, but not limited to, containers commonly known as burial vaults, grave boxes, and grave liners.
Outer Burial Container
The basic services, not to be included in prices of other categories, that are furnished by a funeral provider in arranging any funeral, such as conducting the arrangements conference, planning the funeral, obtaining necessary permits, and placing obituary notices.
Services of Funeral Director and Staff
A printed or typewritten list of the casket and alternative containers normally offered for sale by the funeral provider which do not require special ordering. Must include retail price and enough descriptive information to enable consumers to identify the merchandise.
Casket Price List (CPL)
Price lists which may be prepared for use in certain limited situations such as children/infants, for government agencies to provide for indigent persons, for agreements with religious groups, burial or memorial societies for members of their group.
Alternative Price Lists
One of the categories required to be itemized on the GPL (if the funeral provider provides the service). This involves services of the funeral provider in the locale where death occurs and preparation for transfer to another funeral provider as selected by the family (consumer). Funeral Rule requires package pricing of this service with a description of the components included.
Forwarding of Remains
