Vocabulary - Federal Trade Commission Flashcards
A rigid container which is designed for the encasement of human remains and which is usually constructed of wood, metal, fiberglass, plastic, or like material, and ornamented and lined with fabric.
Casket
An itemized written statement provided for retention to each person who arranges a funeral or other disposition. It must include the goods and services selected and prices paid for each, itemization of cash advance items and the total cost.
Statement of Funeral Goods and Services Selected
Funeral provider must give consumers who call accurate information from the price lists and answer questions about offerings and prices with readily available information.
Telephone Price Disclosure
The occurrence of situation that requires certain action (i.e. for giving out the GPL, this is the face-to-face meeting).
Triggering Event
In selling or offering to sell funeral goods or funeral services to the public, this is the case for a funeral director to fail to furnish accurate price information disclosing the cost to the purchaser for each of the specific funeral goods and funeral services used in connection with the disposition of deceased human remains, including at least the price of embalming, transportation of remains, use of facilities, caskets, outer burial containers, immediate burials, or direct cremations, to persons inquiring about the purchase of funerals.
Unfair or Deceptive Acts or Practices
A disposition of human remains by cremation, without formal viewing, visitation, or ceremony with the body present.
Direct Cremation
Refers to the Federal Trade Commission.
Commission
A service commemorating the deceased with the body present.
Funeral Service
The method of price quotation by which each unit of service and/or merchandise is priced separately.
Itemization
An unornamented casket made of wood which does not have a fixed interior lining.
Unfinished Wood Box
Charge, fee or surcharge applied to consumers who purchase their casket from a source other than the funeral provider.
Casket Handling Fees
Any container which is designed for placement in the grave around the casket including, but not limited to, containers commonly known as burial vaults, grave boxes, and grave liners.
Outer Burial Container
The basic services, not to be included in prices of other categories, that are furnished by a funeral provider in arranging any funeral, such as conducting the arrangements conference, planning the funeral, obtaining necessary permits, and placing obituary notices.
Services of Funeral Director and Staff
A printed or typewritten list of the casket and alternative containers normally offered for sale by the funeral provider which do not require special ordering. Must include retail price and enough descriptive information to enable consumers to identify the merchandise.
Casket Price List (CPL)
Price lists which may be prepared for use in certain limited situations such as children/infants, for government agencies to provide for indigent persons, for agreements with religious groups, burial or memorial societies for members of their group.
Alternative Price Lists
One of the categories required to be itemized on the GPL (if the funeral provider provides the service). This involves services of the funeral provider in the locale where death occurs and preparation for transfer to another funeral provider as selected by the family (consumer). Funeral Rule requires package pricing of this service with a description of the components included.
Forwarding of Remains
A printed or typewritten list of goods and services offered for sale by a funeral provider with retail prices. This is considered the keystone of the Funeral Rule.
General Price List (GPL)
The particular calendar year or other one-year period used by a funeral provider in keeping financial records for tax or accounting purposes.
Year (Accounting Year)
Exist when a seller requires the purchase of unwanted items/services in order to obtain the desired item/service.
Tying Arrangements
Date that the specific price list was put into use.
Effective Date
Use of a single dollar amount to identify the charge for a group or bundle of goods and/or services.
Package Funerals (Package Pricing)
An agency of federal government created in 1914 to promote free and fair competition by prevention of trade restraints, price fixing, false advertising, and other unfair methods of competition.
Federal Trade Commission (FTC)
Ceremony commemorating the deceased at a place of final disposition.
Graveside Service
Any person, partnership, or corporation that performs cremation and sells funeral goods.
Crematory
The only fee which the consumer cannot decline (unless state or local law requires otherwise). Funeral providers should recover expenses for services, facilities, or unallocated overhead in this charge.
Non-Declinable Service Fee
None of the 16 items required to be itemized on the GPL (if the funeral provider offers the service) can be listed as this. Items not required by the rule to be itemized can be listed as this.
Free Items
Any individual, partnership, corporation, association, government or governmental subdivision or agency, or other entity.
Person
Printed or typewritten list of outer burial containers normally offered for sale by the funeral provider which do not require special ordering. Must include retail price and enough descriptive information to enable consumers to identify the merchandise.
Outer Burial Container Price List (OBCPL)
A ceremony commemorating the deceased without the body present.
Memorial Service
Statements required by the Rule which cannot be modified or edited and must appear in a clear and conspicuous manner.
Mandatory Disclosures
Any item of service or merchandise described to a purchaser as a “cash advance”, “accommodation”, “cash disbursement”, or similar term. Is also any item obtained from a third party and paid for by the funeral provider on the purchaser’s behalf. May include, but are not limited to: cemetery or crematory services; pallbearers; public transportation; clergy honoraria; flowers; musicians or singers; nurses; obituary notices; gratuities and death certificates.
Cash Advance Items
A disposition of human remains by burial, without formal viewing, visitation, or ceremony with the body present, except for a graveside service.
Immediate Burial
One of the categories required to be itemized on the GPL (if the funeral provider offers the service). This involves services of the funeral provider after initial services have been provided by another firm at the locale of death. Funeral Rule requires package pricing of this service with a description of the components included.
Receiving Remains
Any services which may be used to: (1) care for and prepare deceased human bodies for burial, cremation or other final disposition; and (2) arrange, supervise or conduct the funeral ceremony or the final disposition of deceased human bodies.
Funeral Services
A heating process which incinerates human remains.
Cremation
An unfinished wood box or other non-metal receptacle or enclosure without ornamentation or a fixed interior lining, which is designed for the encasement of human remains and which is made of fiberboard, pressed-wood, composition materials (with or without an outside covering) or like materials.
Alternative Container
Any person, partnership or corporation that sells or offers to sell funeral goods and funeral services to the public.
Funeral Provider
Situation requiring immediate action or urgency; FTC recognizes that funeral provider might embalm without permission.
Exigent Circumstances
Funeral goods consumers purchase from a source other than the funeral provider.
Third Party Merchandise
The goods which are sold or offered for sale directly to the public for use in connection with funeral services.
Funeral Goods
