UNRULY PASSENGERS Flashcards
1
Q
What convention details regarding legal rights to apprehend and detain in-flight offenders?
A
The Tokyo Convention of 1963
2
Q
What is the authority of the PIC according to The Tokyo Convention?
A
PIC has the power to arrest and can delegate those powers to other crew members or to passengers on board the flight
3
Q
What are the 4 different threat levels with regard to passenger behaviour/action?
A
1 Disruptive behaviour
2 Physically abusive behaviour
3 Life threatening behaviour
4 Attempted breach of flight deck
4
Q
What is the process for issuing notifications to unruly passengers?
A
Phase 1: Verbal warning
Phase 2: Formal Warning letter
Phase 3: Restrain the passenger
5
Q
Who has the authority to authorise the use of restraint devices?
A
The Commander/PIC
