NON-NORMAL OPS/ CREW INCAPACITATION

Question 1

What is the response from IOC to an “ACARS ALERT PHASE PROMT”?

Answer 1

IOC will send an “Alert Phase Acknowledged” reply but shall not contact the aircraft unless requested

Question 2

If the ALERT PHASE PROMT was sent accidently, what action shall be taken by the crew?

Answer 2

Advise IOC by ACARS adressed to OPS that the message was in error

Question 3

What is the format for an “Emergency Report from Cabin Crew to Flight Deck”?

Answer 3

“Attention - What, Where, Who”

Question 4

What is the format of a “NITS” briefing?

Answer 4

NATURE
INTENTION
TIME
SPECIAL INSTRUCTIONS

Question 5

How is the “Alert Phase” initiated?

Answer 5

1. “Attention crew at stations” x2
2. “Attention ISM to the flight deck” x2
3. “Attention ISM to the interphone” x2

Question 6

What is the call to cancel an “Alert Phase”?

Answer 6

“Crew Normal Operations” x2

Question 7

What is the call to be used for an evacuation?

Answer 7

“Attention - Evacuate, Evacuate

Question 8

Do you have to land at the “Nearest Suitable” airport following a decompression?

Answer 8

No, unless the structural integrity is in doubt. It is more dependant on the fuel available

Question 9

What is the procedure to be followed in case of “Crew Incapacitation”?

Answer 9

Fly the aircraft
Use automation
Possibly declare an emergency
Call ISM or available crew on PA
Secure incapacitated pilot
Run NNC "Pilot Incapacitation"
Check OPS-A for additional info
- Contact Senior Medical Officer or Duty Medical Officer. If not possible to contact them, contact MedLink.