Theories Of Motivation Wob Test 2 Flashcards

1
Q

Motivation

A

Combination of forces that make individuals take certain actions

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2
Q

Engagement

A

Employees emotional commitment to work

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3
Q

Scientific Management

A

Approach design to improve an employees efficiency by scientifically studying their work

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4
Q

Who invented the Scientific Management theory?

A

Fredrick W Taylor

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5
Q

Hawthorne Effect

A

Employees change behavior based on special treatment

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6
Q

What are the 5 stages of Maslow’s hierarchy? (Start from bottom of triangle)

A
Physiological 
Safety
Social
Esteem
Self Actualization
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7
Q

What is an example of self-actualization?

A

A leadership role

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8
Q

What is an example of esteem?

A

Job title

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9
Q

What is an example of the social stage?

A

Friends at work

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10
Q

What is an example of the safety stage?

A

Health Insurance

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11
Q

What is an example of physiological stage?

A

Salary

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12
Q

In order for each stage to occur in the triangle, each stage has to be ——- before next one.

A

Completed

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13
Q

Maslow’s Hierarchy definition

A

A range of most basic needs to most advanced needs

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14
Q

Theory X

A

Employees dislike work

motivated by extrinsic rewards

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15
Q

Extrinsic rewards

A

A reward given by other people

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16
Q

Theory Y

A

Employees like work

motivated by intrinsic rewards

17
Q

Intrinsic rewards

A

Rewards you give to yourself

18
Q

Herzberg 2 factor theory

A

Divides motivational factors into satisfiers and dissatisfiers

19
Q

What are 3 examples of dissatisfiers?

A

Working conditions
Pay
Company policy

20
Q

What are 3 examples of satisfiers?

A

Achievement
Recognition
Personal growth

21
Q

Expectancy Theory

A

Employee motivation connects employees effort to the outcome he or she expects from their efforts

22
Q

Equity Theory

A

Level of satisfaction based on ratio of inputs to job and what they would receive from it