Chapter 1 Communications Flashcards
What is an example of context Based communicating Apprehension
ALWAYS nervous when speaking to your church
Decoding
Understanding the text message
What is an example of internal noise?
If I called a meeting at 6AM no one would focus because everyone is tired
Encoding
Typing a text message
Message Channel
What happens between the sender and receiver of the message
Situational Communication
TEMPORARY fear of speaking in a situation
What is an example of Trait Communication Apprehension
Shyness
Your communication interaction with others mean
How others react to what you say
Ethical Dilemma
The grey area between right and wrong
Communication Apprehension
Fear of communicating with someone
Context Based Communication Apprehension
ALWAYS have a fear of speaking in a specific setting
External Noise
A distraction you can hear
What does KEYS stand for?
Know Yourself
Evaluate Context
Your communication interactions with others
Step Back and Reflect
Audience Based Communication Apprehension
Fear of speaking in front of a CERTAIN group
Organizational Values
Values a company has