Organization / Teamwork WOB Test Flashcards
Organizational Chart
A diagram that shows how employees and tasks are grouped
Core Competencies
Activities that are important to a business
Functional Team
Team whose members come from a single functional department
What is an example of a Functional Team
Marketing Department
Cross Functional Team
Taking employees from different areas to form a team
Virtual Team
Using communication technology to bring distant employees together
Name at least 3 Advantages of working on team
Higher quality revisions
- increase diversity of views
- increase commitment to solutions and changes
- better flexibility
Name at least 3 disadvantages of working on team
- inefficiency
- groupthink
- diminished individual motivation
- structural disruption
- excessive workloads
Groupthink
When everyone else agrees however you disagree and go with the flow
What are the 6 ways that groups make decisions?
Lack of response
- authority
- minority rule
- majority rule
- consensus
- unanimously
What are at least 3 characteristics of an effective team
- clear sense of purpose
- open and honest communication
- creative thinking
- accountability
- focus
- decisions by consensus
What are the 5 team development steps?
- Forming
- Storming
- Norming
- Performing
- Adjourning
What are the 2 types of team conflict?
Constructive
Destructive
Constructive
Good
Destructive
Bad
