OBM Chapter 9 And 10 Flashcards
Group
2 or more people who work independently to achieve a common goal
Team
2 or more people who work together to achieve a common goal
Formal Group
When group members are assigned to work together by the organization
Informal Group
Groups that happen naturally
Social Identity Theory
People get emotionally involved in the successes and failures of a group
Ingroup Favoritism
Seeing members of your group as better than society
Social Identity Threat
People who are looked down upon by being in a certain group
What are the 5 stages of Group Development?
Forming Storming Norming Performing Adjourning
Forming
When the team is made
Storming
When conflicts arise
Norming
Issues are resolved
Performing
The team puts all of its energy in accomplishing the task
Adjourning
Members say goodbye to each other
What are the 3 parts to the punctuated equilibrium model?
Phase 1- Group makes no effort
Midpoint- Change in the groups approach
Phase 2- when more effort is being made
What are the 5 pieces of advice?
Prepare carefully for the first meeting Do not push people during Phase 1 Manage the midpoint carefully Give members appropriate resources Do not change the deadline
What are the 5 characteristics of group structure?
Size Diversity Norms Roles Cohesiveness
Diversity
Negative- Difficult to communicate
Positive- Perform better in creative tasks
Norms
Acceptable behavior towards the members
Roles
When someone has a specific position in a group
Social Loafing
A group member lets others do the work for them
5 ways managers can stop social loafing
Keep the group size small Make the work interesting Make the members feel valued Increase Feedback Reward Group Performance
Delphi Technique
A group giving their ideas anonymously
