Chapter 4 Communications Flashcards
Hypothetical Probe
What if questions
What are the first three parts of a cover letter?
Website job posting was found on
Excitement about the job
Your Qualifications for the job
Combination Resume
Mixture of chronological and functional resume
What are the 3 interviewing strategies
Directive
Nondirective
Combined
What is an example of non directive interviewing?
Interviewer asking broad questions
Ex: Tell me about yourself
Functional Resume
Highlights your skills rather than experiences
Reactive Probe Questions
Real life situation question
What is an example of an Reactive Probe question
Employee theft is a problem for our store.
HOW WOULD YOU DEAL WITH THIS?
Combined Interviewing
A mix of directive and non directive interviewing styles
Restatement Question
Prompting the interviewee to elaborate by repeating what they said
What are the 6 types of interviewing questions?
Open Closed Yes or No Hypothetical Probe Reactive Probe Restatement
What are the final three parts of a cover letter?
Amount of money you want to get paid
Asking for an interview
Thanking employer for reading cover letter
What are the first 3 things that you put on a resume?
Contact Information
Objective
Education
What is an example of a restatement question?
What is your favorite hockey team?
New York Rangers
“NEW YORK RANGERS?!?!” interviewer yelled
*interviewer indirectly prompted me to elaborate on why I like the New York Rangers
What are the 3 types of resumes?
Chronological
Functional
Combination
What are the last 4 parts of a resume
Experience
Skills
Awards / Hobbies
References
Non Directive Interviewing
When the INTERVIEWEE dictates the pace and topics of the interview
Open Question
A general question
What is an example of a chronological resume
(most recent experiences goes first)
2017 Viking Lifestyle Internship
2016 Worked With Autistic Kids
2015 William Paterson Poetry Contest
Chronological Resume
Resume that is set up by time
What is an example of direct interviewing
When the interviewers has all questions written down
Then they writes down all of the interviewee’s answers
Closed Question
Simple and specific question
Directive Interviewing
when the interviewer takes control of the situation
