Communication 1

Question 1

Visualization

Answer 1

The EFFECT on the actions the audience takes to solve a problem

Question 2

Cognitive Dissonance

Answer 2

The emotional change between discomfort and happiness

Question 3

What are the 5 patterns?

Answer 3

Chronological 
Compare and Contrast 
Sequential 
Spatial 
Topical

Question 4

What is an example of analogical Reasoning

Answer 4

Man wants people to be able to smoke in a restaurant

Compares to a restaurant where people can smoke in like IHOP

Question 5

What are 3 examples of Audience Analysis

Answer 5

Are they old?
Are they young?
What is their race?

Question 6

What are examples of signposts

Answer 6

First
Last
Finally

Question 7

What is an opportunity presentation known as?

Answer 7

Huddle

Question 8

Spatial

Answer 8

Where places are located

Question 9

Internal Preview

Answer 9

Telling the audience what is coming up

Question 10

Audience Centered Speaker

Answer 10

Changing the language based on the situation

Question 11

Sequential

Answer 11

Steps

Question 12

Causal Reasoning

Answer 12

Cause and effect

Question 13

Signpost

Answer 13

Telling audience where you are in speech

Question 14

Action Step

Answer 14

Call to action

Question 15

Extemporaneous

Answer 15

When the speaker has a conversation with the audience

Question 16

Inductive Reasoning

Answer 16

Someone accepting your viewpoint based on credibility

Question 17

Audience Analysis

Answer 17

Knowing the audience

Question 18

Deductive Reasoning

Answer 18

Using two facts to make a conclusion

Question 19

What is an example of cognitive dissonance

Answer 19

Do you support a veteran
Yes
Do you support them by volunteering 
No 
That's okay 
You can go volunteer today

Question 20

What is an example of an impromptu speech?

Answer 20

Drink guy at a wedding
Giving a speech
Did not thing about what he was going to say at all
No reason to speak

Question 21

Analogical Reasoning

Answer 21

Comparing two cases in order to prove a point

Question 22

Topical

Answer 22

Organizing information in subtopics

Question 23

Are customers internal or external sources

Answer 23

Internal sources

Question 24

Jeff is a NY Rangers hockey player.
All NY Rangers hockey players are ugly
What conclusion can be drawn from this?

Answer 24

Jeff is an ugly NY Rangers hockey players

Question 25

What is an example of inductive reasoning?

Answer 25

Jeremy hates the flyers

Emily now hates the flyers because Jeremy does

Question 26

What are the 5 types of reasoning

CACDDI

Answer 26

Casual 
Analogical
Cognitive Dissonance 
Deductive
Inductive Reasoning

Question 27

Context Analysis

Answer 27

Understanding your speaking environment

Question 28

Internal Summary

Answer 28

Reminding the audience what has been said

Question 29

Name the five steps in order of the Big Al’s Monroe Motivational Sequence

Answer 29

Attention Step
Need Step
Satisfaction Step
Visualization 
Action Step

Question 30

Need Step

Answer 30

Identifying the problem

Question 31

Chronological

Answer 31

Timeline

Question 32

What is an example of an opportunity presentation

Answer 32

Rangers up 3 goals 
other team scores 2 goals
1 minute left, team frazzled 
Coach calls a timeout
He knows what he is going to say in order to REGROUP them

Question 33

What is an impromptu speech known as?

Answer 33

Off the cuff