Communication 1 Flashcards
Visualization
The EFFECT on the actions the audience takes to solve a problem
Cognitive Dissonance
The emotional change between discomfort and happiness
What are the 5 patterns?
Chronological Compare and Contrast Sequential Spatial Topical
What is an example of analogical Reasoning
Man wants people to be able to smoke in a restaurant
Compares to a restaurant where people can smoke in like IHOP
What are 3 examples of Audience Analysis
Are they old?
Are they young?
What is their race?
What are examples of signposts
First
Last
Finally
What is an opportunity presentation known as?
Huddle
Spatial
Where places are located
Internal Preview
Telling the audience what is coming up
Audience Centered Speaker
Changing the language based on the situation
Sequential
Steps
Causal Reasoning
Cause and effect
Signpost
Telling audience where you are in speech
Action Step
Call to action
Extemporaneous
When the speaker has a conversation with the audience
Inductive Reasoning
Someone accepting your viewpoint based on credibility
Audience Analysis
Knowing the audience
Deductive Reasoning
Using two facts to make a conclusion
What is an example of cognitive dissonance
Do you support a veteran Yes Do you support them by volunteering No That's okay You can go volunteer today
What is an example of an impromptu speech?
Drink guy at a wedding
Giving a speech
Did not thing about what he was going to say at all
No reason to speak
Analogical Reasoning
Comparing two cases in order to prove a point
Topical
Organizing information in subtopics
Are customers internal or external sources
Internal sources
Jeff is a NY Rangers hockey player.
All NY Rangers hockey players are ugly
What conclusion can be drawn from this?
Jeff is an ugly NY Rangers hockey players
What is an example of inductive reasoning?
Jeremy hates the flyers
Emily now hates the flyers because Jeremy does
What are the 5 types of reasoning
CACDDI
Casual Analogical Cognitive Dissonance Deductive Inductive Reasoning
Context Analysis
Understanding your speaking environment
Internal Summary
Reminding the audience what has been said
Name the five steps in order of the Big Al’s Monroe Motivational Sequence
Attention Step Need Step Satisfaction Step Visualization Action Step
Need Step
Identifying the problem
Chronological
Timeline
What is an example of an opportunity presentation
Rangers up 3 goals other team scores 2 goals 1 minute left, team frazzled Coach calls a timeout He knows what he is going to say in order to REGROUP them
What is an impromptu speech known as?
Off the cuff
