Ch 7 and 8 Business Comm Final Flashcards
Initiator
First group member to suggest a new idea
What 2 things does a Dominator do in a group?
Interrupts the other team members
Talks too much
What are the 8 different task roles?
Initiator Information Giver Information Seeker Opinion Giver Opinion Seeker Coordinator Procedural Developer Summarizer / Evaluator
Harmonizer
Solving group problems
Task Roles
Dividing up the work load to accomplish project goals
What are 3 different things that can Informationally Overload an Email?
Forwarding Emails
Spam
Fishing
What are the 4 different types of self-centered roles?
Blocker
Dominator
Attacker
Clown
Gate Keeper
A group member that makes sure that not 1 person is dominating in the team
Self-Centered Role
Roles that interferes with the positive group dynamic
What are the 3 different relationship roles?
Supporter
Harmonizer
Gate Keeper
Relationship Roles
Roles that encourage positive relationships within the group
Summarizer / Evaluator
A group member who restates the main points of a meeting
Attacker
Aggressive and hostile towards other team members
Information Seeker
Individual requesting or clarifying information
Information Giver
Tells the team facts
Opinion Seeker
group member who encourages others to give their opinion
Coordinator
Team member who pulls together everyone’s ideas
Opinion Giver
Giving your viewpoint on a topic
What does CMC mean?
Communicating with technology
Supporter
Complimenting and assisting teammates
What does CMC stand for?
Computer Mediated Communication
What are the 3 team roles?
Relationship Roles
Task Roles
Self-Centered Roles
Procedural Developer
A note taker for a team
Clown
Does not take any groups tasks seriously
Blocker
Shoots down every idea presented in group
