Procedure 403-Communications Flashcards
.01. This procedure identifies the necessary components and responsibilities of the communications process which are
essential for;
maintaining the high quality of service provided by the Department.
.02A. The various elements of communications constitute;
essential links in the coordination and delivery of police services.
.02A. Citizens’ expectations of the Department include;
prompt response to the wide variety of calls received.
.02A. A clear and effective communications process must be followed to ensure;
efficient field operations and continued confidence of the community.
.02B. The Communications Unit’s role is the;
focal point of this process.
.02B. Consequently, the communications Unit, as authorized by the Chief of Police, has the;
authority to direct field units.
.03A. A request for police services which does not present an actual and immediate potential for serious injury, damage or loss of property.
Code-One Call
.03A. This call generally requires only a routine police response.
Code-One Call
.03B. Request for police service where the immediate rapid response or arrival of police units will reduce the probability of serious injury, damage or loss of property.
Code-Two Emergency Call
.03B. Include assaults in progress and burglars in action.
Common code-two responses
.03B. A police officer or security guard needs assistance with the arrest of offensive persons, crowd control, or imminently violent disturbances;
Code-Two Emergency Call
.03B. Felonies in progress where the actor has fled and may be in such proximity that a rapid police response may result in arrest or identification of the actor;
Code-Two Emergency Call
.03B. Gang fights or fights where dangerous weapons are being used;
Code-Two Emergency Call
.03B. Fires where the Fire Department has not yet arrived;
Code-Two Emergency Call
.03B. Situations in which an officer may render aid prior to the arrival of medical assistance.
Code-Two Emergency Call
.03C. A request for police service which presents an actual and verified threat of immediate danger of death or serious bodily injury to a peace officer or any person.
Code-Three Emergency Call
.03C. The threat must be an immediate threat and the assistance needed must be immediate.
Code-Three Emergency Call
.03C. A police officer needs help and all instances in which the safety of an officer is directly threatened or immediate assistance is required.
Code-Three Emergency Call
.03C. A police officer is in trouble, being assaulted, or involved in a shooting;
Code-Three Emergency Call
.03C. A police officer encounters a robbery, burglary, or any other crime in progress in which the officer’s intervention might be met with violent resistance.
Code-Three Emergency Call
.03C. Any person under imminent threat of death or serious bodily injury that the officer responding to may be able to prevent, including:
Code-Three Emergency Call
.03C. Crimes in progress, when the actor is still present, such as shootings, cuttings, robberies, sexual assaults;
Code-Three Emergency Call
.03C. Serious situations where human life is in peril and the police have a primary responsibility.
Code-Three Emergency Call
.03C. Major disasters (i.e., floods, aircraft crashes, and other natural or manmade disasters).
Code-Three Emergency Call
.03C. For this reason, dispatchers are not restricted to district or section boundaries, or even rank (under exceptional circumstances) when assigning calls
Each call is extremely important to the individual placing it.
.04A. The Department has a responsibility to respond with a degree of promptness;
appropriate to the situation.
.04A. While the priority spectrum and degree of urgency is wide, each call is;
extremely important to the individual placing it.
.04B. A call, including a cover call, is assigned to uniformed personnel under this dual concept.
- Calls are held in accordance with, Differential Police Response;
- Assigning the officer who is available for service [normally the officer nearest the location] provides the most prompt response.
.04C. The call is dispatched to an officer /UEDI in the following order, if practical: 1. Officer /UEDI;
assigned to the district where the call is located, [or section, in the case of a Crime Scene Unit Investigator];
.04C. The call is dispatched to an officer /UEDI in the following order, if practical: 2. Officer /UEDI;
completing a call in the district where the call is located, [or section, in the case of a Crime Scene Unit Investigator];
.04C. The call is dispatched to an officer /UEDI in the following order, if practical: 3. Officer /UEDI;
assigned to an adjacent or nearest district to the location where the call is located, [or section, in the case of a Crime Scene Unit Investigator];
.04C. The call is dispatched to an officer /UEDI in the following order, if practical: 4. Officer of any rank;
available for service, who may be in close proximity to the call.
.04D. A cover officer is dispatched to any situation that presents a potential for;
physical threat to the officer responding.
.04D. Although an officer, with primary report responsibility, may elect to request cover, based on direct knowledge of the situation, assignment of a cover call is at the discretion of the;
dispatcher.
.04D. The time,s when the cover officer will not be canceled, until the first officer arrives at the scene, and assesses the situation.
Once a cover officer has been dispatched to a call involving weapons, multiple actors, or a crime in progress.
.04D. May elect to respond, although he will remain available for service unless authorized and marked out by the dispatcher.
An officer, not on assignment, who is in close proximity to a call, requiring a cover officer.
.04E. An officer arriving at the scene of a call prior to the officer with assigned report responsibility;
shall request the dispatcher’s permission to handle the call.
.04F. Except at the dispatcher’s discretion, when the officer is on another assignment, an officer encountering an on-site call prior to its dispatch;
is expected to handle it.
.04G. An officer/UEDI or Crime Scene Investigator is subject to cancellation from a call or assignment by the dispatcher and placed back in service under the following conditions:
- Info received eliminating the need for further response;
- Supervisor determines officer not needed;
- Complainant refuses police services (i.e., printing stolen vehicles or burglary scenes).
.04H. This call is not canceled under any circumstance.
A call involving potential or reported threats of violence
.04I. Investigative personnel are sent when required by;
established procedure or requested by field personnel.
.04I. Dispatchers will not wait for confirmation from the responding officer/UEDI before dispatching a Crime Scene Unit Investigator to a reported;
shooting or cutting.
.04J. A supervisor is sent when required by;
established procedure or requested by field personnel.
.04K. Whis is notified when a call to a major incident is dispatched, or any other call requiring a number of officers to respond?
The Communications Unit supervisor
.04K. The Communications Unit supervisor is notified when a call is for the following:
- Officers in trouble;
- Pursuits;
- Large disturbances;
.04L. The Communications Unit supervisor shall monitor major incidents, coordinate the allocation of uniform resources with the;
uniform supervisor, and maintain effective uniform strength.
.04L. Will prepare and forward an all-route electronic advisory as necessary.
The Communications Unit supervisor
.05A. This not only reduces the efficiency of uniform units but compromises officer safety.
Radio traffic congestion
.05A. Who has the responsibility to minimize radio traffic congestion to the greatest extent possible?
Each participant in the communications process.
.05B. Federal Communications Commission regulations prohibit any form of;
superfluous, indecent, or unauthorized radio communications.
.05C. All voice and data transmissions conducted on any police frequency shall be;
directly related to police business.
.05C. Personal messages of an emergency nature may be relayed with the;
authorization of a supervisor.
.05D. All voice and computer transactions over police channels are recorded or logged primarily for the purpose of;
legal documentation and are available for review by supervisory personnel.
.05E. Are not authorized to initiate direct communication between uniform units on a primary frequency, unless the criteria are met.
Officers below the rank of sergeant.
.05E. Officers below the rank of sergeant are not authorized to initiate direct communication between uniform units on a primary frequency, unless the following criteria are met.
- Must be incidental to emergency in progress;
2. Dispatcher’s permission must be secured prior to.
.05F. Officers may use open channels or computers as a;
police communications link between uniform elements.
.05G. Supersede all other forms of radio communications.
Emergency communications
.05H. Dispatchers suspend radio transmissions on all channels before broadcasting any;
emergency information.
.05I. The dispatcher calls the entire call number of both the officer and cover officer, if applicable, dispatches the call, and waits a reasonable time for response.
Code-One Call Transmission Sequence
.05I. The officer answers promptly with full call number and acknowledges the call, and checks his computer for dispatch information.
Code-One Call Transmission Sequence
.05I. The dispatcher gives the officer concise details about the call, repeating any numbers in the address twice.
Code-One Call Transmission Sequence
Cross street information is given only for;
code-two or code-three emergency calls.