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General Manual Procedures > Procedure 402-Differential Police Response. > Flashcards

Procedure 402-Differential Police Response. Flashcards

1
Q

.01. This procedure establishes a set of alternative methods for the traditional field response of non-emergency - non-criminal requests for police services, to include the;

A

Calls for Service, C.F.S., Reporting Program, the Service Expediter System, and the S.A.P.D. Website Self - Reporting Program.

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2
Q

.02A. The Calls for Service Reporting Program is a process designed to relieve an officer of the responsibility for submitting a

A

written A.F.R. report on assigned calls when certain criteria or conditions exist

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3
Q

.02A. However, this program does not relieve officers of their responsibility to take and;

A

keep notes of any police action in which they are involved.

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4
Q

02A. In order to clear from a Calls for Service report officers will use the proper;

A

N-Code or Disposition.

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5
Q

.02A. Officers DO NOT obtain an offense/incident number for a;

A

C.F.S. report.

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6
Q

.02A. The reporting party is advised that a CFS report is available from Records, and officers shall give the reporting party the;

A

C.F.S. number.

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7
Q

.02B. The Calls for Service Reporting Program, consists of a series of N-Code numbers and statements outlining the;

A

specific criteria or conditions for use on the CFS report.

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8
Q

.02C. Some Non-criminal reports may be made on the CAD, into the;

A

comments section of the Call for Service sheet.

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9
Q

.02C. Which reports must be completed on an AFR offense or arrest report?

A

Reports involving any type of criminal offense.

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10
Q

.02C. Typically the A.F.R. reporting system should only be used for reporting;

A

criminal offenses.

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11
Q

.02C. Even if an incident requires a police report, so that this is available for research, or investigations, Officers should add notes to any;

A

CAD, calls sheet,

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12
Q

.02C. When adding notes to a CAD calls sheet, these notes are acceptable, but the officer is limited to 255 characters.

A

Notes added to the comments box on the disposition screen.

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13
Q

.02C. There is no character limit in the Add Comments box within the Call Screen and no limit to the number of;

A

comments that can be added by the officers.

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14
Q

.02C. No slang, abusive, indecent, profane, or vulgar language may be used on the CAD and Mobile Systems, except when the language is;

A

a quotation and is essential to the investigation, a part of the offense, or related to the officer’s action.

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15
Q

.02C. In a C.F.S. report, due to N.C.I.C. - T.C.I.C. regulations, criminal histories;

A

may not be cut and pasted into the details of the C.F.S. report.

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16
Q

.02C. In a C.F.S.report, vehicle registrations or personal history obtained from any type of C.J.I.S. search.;

A

should not be put or pasted into the comments section of the C.F.S. report.

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17
Q

.02C. Information which should be entered into, a seperate comments box, marked Confidential.

A

a. persons names., b. ages., c. SID numbers., d. vehicle year, model, color, description., e. Insurance provider - phone, no policy number., f. Estimated property damage or loss., g. Summons number.

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18
Q

.02C. Information a member may include, when adding a narrative, in the comments section, of the Calls for Service sheet.

A

h. detailed narrative of the incident and action taken.

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19
Q

.02C. The following will not be entered when adding remarks or completing a Calls for Service report;

A

a. Names of juvenile S.P.or juvenile victims., b. Child Abuse - Neglect suspects, victims or Reporting Person’s names., c. Sexual Assault victims’ names.

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20
Q

.02D. This status is used to clear any incident where the officer has obtained a case number and is writing any type of report.

A

C-CLR AFR - CRASH REPORT:

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21
Q

.02D. This disposition is used to clear the officer of onsite activity, field contact, where they have NO case number.

A

CO1 CLR ONSITE ACTIVITY - NO RPT:

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22
Q

.02D. This disposition is used to clear the officer after he has completed a traffic stop, NO case number.

A

CO2 CLR TRAFFIC STOP-NO RPT:

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23
Q

.02D. Officer should add comments to either the Call Screen or within the disposition comments box, to include actions taken and citations issued.

A

CO2 CLR TRAFFIC STOP-NO RPT:

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24
Q

.02D. No Such Address - location not found – Effort was made to locate complainant – Call back by dispatcher unsuccessful.

A

N.- Code -1

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25
Q

.02D. Comment notes should include what actions the officer took to verify no such address existed.

A

N.- Code -1

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26
Q

.02D. Occupant Did Not Call - Arrived at location, occupant stated he did not call – Ascertained no problem or incident occurred – Call back by dispatcher unsuccessful.

A

N-Code 2:

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27
Q

.02D. Comment notes should include name of person contacted and actions taken to verify the lack of a necessity for a police response.

A

N-Code 2:

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28
Q

.02D. No Complainant - Arrived at location, unable to locate a complainant – No evidence incident had taken place – Call back by dispatcher unsuccessful.

A

N-Code 3

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29
Q

.02D. Comment notes should include the measures the officer took to locate a complainant or ascertain an offense did not take place.

A

N-Code 3

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30
Q

.02D. Not to be used on any self-generated On-Site Activity calls that are created by the handling officer.

A

N-Code 3

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31
Q

.02D. Commercial Burglar Alarm - To be used for any commercial location, other than a panic alarm.

A

NO4BC:

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32
Q

.02D. Residential Burglar Alarm - To be used on any residential location, other than a panic alarm.

A

NO4BR:

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33
Q

.02D. Government Alarm - To be used on any location that is designated as a government location.

A

NO4G

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34
Q

.02D. Commercial Panic Alarm - To be used for a panic alarm that occurs at a commercial location.

A

NO4PC

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35
Q

.02D. Residential Panic Alarm - To be used for a panic alarm that occurs at a residential location.

A

NO4PR

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36
Q

.02D. When these N-Codes are used for on-site activity, the reporting officer notifies the dispatcher of the type of alarm and the precise address of the alarm site.

A

NO4

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37
Q

.02D. These N-Codes may be used even though the officer is physically unable to check the building/habitation because of an obstacle (i.e., fence, locked gate, dogs, etc.), but there does not appear to be any evidence of criminal activity. The comment “False Alarm” alone is not adequate.

A

NO4

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38
Q

.02D. Should the officer make contact with the complainant or alarm company agent and be informed the location is secure; the call is given the appropriate N-Code.

A

NO4

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39
Q

.02D. On a residential or commercial panic alarm officers shall indicate in the comments if it was a false
alarm and what actions they took at the location.

A

NO4

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40
Q

.02D.: Return Call - Added return call to previously written report. Only the officer who handled the original call, comment section shall contain the original case number that was used. N-Codes 5, 10 and 18 require the case number under which the incident was originally handled be entered.

A

N-Code 5

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41
Q

.02D. Outside Agency Case - No action taken – Proper jurisdiction notified or advised complainant to notify jurisdiction.

A

N-Code 6:

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42
Q

.02D. Comment section shall contain agency name that handles call and actions the officer took at the scene.

A

N-Code 6:

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43
Q

.02D. Canceled by the dispatcher.

A

N-Code 7:

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44
Q

.02D. This N-Code number is used solely by the dispatcher when the call canceled by complainant or internal assignment, e.g., transporting, notifications for Investigations, or traffic or special assignment.

A

N-Code 7:

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45
Q

.02D. N-Code 8: Patrol-by given to officer by dispatcher - Comments recommended either in the disposition box or by adding comments to the call screen.

A

N-Code 8

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46
Q

.02D. Bad Weather False Alarm - burglary, robbery, or other type of alarm - No further action is required.

A

N-Code 9

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47
Q

.02D. Rec STL Veh or Add Info - Found missing, recovered vehicle, property, or any other miscellaneous call where the incident has been previously handled under an original SAPD case number. N-Codes 5, 10 and 18 require the case number under which the incident was originally handled be entered.

A

N-Code 10:

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48
Q

.02D. The officer assigned to the call must write a supplemental report under the original SAPD case number and list the ORIGINAL CFS number on the supplement report.

A

N-Code 10

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49
Q

02D. The supplemental report will then flow into the RMS and cancel the stolen or missing notification. The officer then places an N-code on the new CFS number.

A

N-Code 10

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50
Q

.02D. Call canceled by a Communications Unit supervisor - used solely by the dispatcher.

A

N-Code 11

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51
Q

.02D. Canceled by Field Sgt - This N-Code is used only at the discretion of a field supervisor based on sufficient information about the call in question,i.e., chronic caller.

A

N-Code 12

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52
Q

.02D. Disturbance/Miscellaneous - used for a, variety of disturbances, that are nonviolent, and where no criminal offense has occurred.

A

N-Code 13., N.- Codes 13, 16, and 17, require brief justification by officer or dispatcher to differentiate calls.

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53
Q

.02D. Proper N-Coed for civil disagreements, non-violent disturbances, i.e., family, neighbor, etc. and other types of disturbance calls.

A

N-Code 13

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54
Q

.02D. Contacted the parties and determined it is a civil matter, No legal jurisdiction in civil matters – There was no breach of the peace or any criminal incident.

A

N-Code 13

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55
Q

.02D. No police action was taken beyond referral to civil resources like an attorney or small claims court, i.e., peaceful picking up of belongings.

A

N-Code 13

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56
Q

.02D. Contacted the parties who are husband and wife - There was no breach of the peace or no criminal incident.

A

N-Code 13

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57
Q

.02D. No police action was taken beyond counseling the two parties and referrals to additional counseling services if needed in future disputes.

A

N-Code 13

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58
Q

.02D. C stated he purchased a motorcycle from O1, and wants a refund. O1 stated he sold it to C, “as is”. Both parties advised to contact attorneys, - remedies, in civil court.

A

N-Code 13

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59
Q

.02D. Complainant was not given children back because the other party did not show up as agreed – visitation violation.

A

N-Code 14: No show-Exchg of Children; Shall detail names of parties and who did not show. Parent’s names will suffice.

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60
Q

.02D. All these calls, officer shall detail, at a minimum, names of the parties, and state child exchange, was peaceful.

A

N-Code 15: Stand-by

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61
Q

.02D. Officer provided minor assistance for non criminal matter, i.e., changing a tire, directions, etc., Comments shall be added in disposition box or the call screen.

A

N-Code 16: Assist the public., N.- Codes 13, 16, and 17, require brief justification by officer or dispatcher to differentiate.

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62
Q

.02D. Flagged down by motorist . Battery died, had jumper cables which were attached to patrol vehicle. Motorist able to leave location. No further action.

A

N-Code 16:

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63
Q

.02D. Miscellaneous animal call, no police action to be taken, i.e., loose pets, snake in yard, etc., Comments recommended in disposition box or call screen.

A

N-Code 17., N-Codes 13, 16, and 17 require brief justification by officer or dispatcher to differentiate.

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64
Q

.02D. NOTE: This is not utilized for Noise Complaints i.e., barking dogs, roosters crowing, etc.

A

N-Code 17

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65
Q

.02D. Repeated Call - Repeated call, no further infoe given, verified as already assigned.

A

N-Code 18,. either the dispatcher or the officer who is aware of this situation may N-Code the repeated call.

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66
Q

.02D. Comments recommended either in the disposition box or by adding comments to the call screen. N-Codes 5, 10 and 18 require the case number under which the incident was originally handled be entered.

A

N-Code 18

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67
Q

.02D. NOTE: No Insurance, Not Towed - This is used for incidents involving uninsured drivers failing to
provide “Proof of Financial Responsibility.”

A

N-Code 19:

68
Q

.02D. N-Code 19, use for not towing, as to why the vehicle was not towed, and what actions were taken.

A

Please note in your Calls for Service screen one or more of the reasons listed.

69
Q

.02D. Decision not to tow : Condition of driver, elderly, sick, etc., Weather conditions, Call load.

A

N-Code 19: No Insurance, Not Towed based on this.

70
Q

.02D. The driver is from out of state, Small children in the vehicle, and - or the number of children. The driver or other occupants are disabled.

A

N-Code 19: No Insurance, Not Towed based on this.

71
Q

.02D. Decision not to tow based on: animals in vehicle, nature - quantity of contents in vehicle, potential financial loss, perishable items, etc.

A

N-Code 19: No Insurance, Not Towed based on this.

72
Q

.02D. Exigent circumstances, health care crisis, etc., Time of day, Location, desolate areas, open fields - safety issues, etc.

A

N-Code 19: No Insurance, Not Towed based on this.

73
Q

.02D. Used when the vehicle is towed for no insurance. Make notes within the Calls for Service screen as to why the vehicle was towed and what actions were taken.

A

N-Code 20: No Insurance, Towed

74
Q

.02D. The CFS number will be used on the Towing Service Report (TSR) in lieu of a case number.

A

N-Code 19: No Insurance, Not Towed based on this.

75
Q

.02D. Crashes not required to be reported under GM Procedure 707, Crash Investigation.

A

N-Code 21: Accident No Injury -

76
Q

.02D. Should the driver desire documentation of the crash, a computer generated report may be obtained via the Records Office.

A

N-Code 21: Accident No Injury -

77
Q

.02D. Officers must keep a record of the driver’s names and driver’s license numbers of all individuals involved and the vehicle license number of all vehicles involved along with the required information listed in section .02c and any other pertinent information.

A

N-Code 21: Accident No Injury -

78
Q

.02D. Officers SHALL advise the reporting parties that a CFS report instead of a crash report will be prepared.

A

N-Code 21: Accident No Injury -

79
Q

.02D. As a reminder, this N-Code is only used for the following type of crashes, listed below, occurring on any street or highway that does not require a police investigation.

A

N-Code 21: Accident No Injury -

80
Q

.02D. In these situations, the responding officer will provide the drivers with TXDoT Form #CR-2 and advise them that they are responsible for filling out the report and submitting it to TXDoT within 10 days of the crash:

A

N-Code 21: Accident No Injury -

81
Q

.02D. Crashes with no injuries, complaints of injury, or deaths;

A

N-Code 21: Accident No Injury -

82
Q

.02D. Crashes where vehicles can be “normally and safely” driven from the scene;

A

N-Code 21: Accident No Injury -

83
Q

.02D. Crashes where drivers have valid driver’s licenses and proof of insurance for the vehicles;

A

N-Code 21: Accident No Injury -

84
Q

.02D. Crashes with no other exigent or unusual circumstances that would require a police investigation;
and

A

N-Code 21: Accident No Injury -

85
Q

.02D. If there is any question, the responding officer shall report the crash on TXDoT Form #CR-3,
Texas Peace Officer’s Crash Report.

A

N-Code 21: Accident No Injury -

86
Q

.02D. Officers may list the following details of the accident and parties involved:

a. Name of Drivers involved, do not include D.L. numbers..
b. Race, Sex, Age, no DOB’s are included.
c. Vehicle Infoe; Color, Make, Model, Year; Do not include L.P. or VIN.
d. Name of Insurance Companies and phone number Do not include Policy Number.
e. Vehicle damage rating.

A

N-Code 21: Accident No Injury -

87
Q

.02D. Officers SHALL include the following information in the comments section of the CFS screen:

a. A brief account of the incident and action taken;
b. If possible, officer shall determine fault in the accident. If unable shall put each driver’s account of the crash and list any contributing factors.

A

N-Code 21: Accident No Injury -

88
Q

.02D. Criminal histories, vehicle registrations, personal history obtained from any type of CJIS search will be kept in the officer’s notes in accordance with Section 4.11 of the Rules and Regulations.

A

N-Code 21: Accident No Injury -

89
Q

.02D. Abandoned Vehicle-Public Street - City Property - Green Sticker.

A

N-Code 22:

90
Q

.02D. Vehicle abandoned on any public street, this

includes interstates, or any dedicated street on city property.

A

N-Code 22:

91
Q

.02D. If the vehicle is impounded the officer shall add notes to the Calls for Service Screen to document his actions.

A

N-Code 22:

92
Q

.02D. An AFR information report is not necessary for an impounded abandoned vehicle unless the situation is of such magnitude the officer determines an AFR
information report should be prepared.

A

N-Code 22:

93
Q

.02D. The following is a CFS report example of a L.M.D.T. entry for an N-Code 22: “Vehicle was legally parked, but appeared to be sitting in same location for some time, unmoved.

A

N-Code 22:

94
Q

.02D. Officer shall list the license plate, color, and a

description of the vehicle. Vehicle green stickered as required.”

A

N-Code 22:

95
Q

.02D. Administrative Reports - Supervisor handling a complaint administratively.

A

N-Code 99:

96
Q

.02D. This N-Code is used only by a supervisor when a CFS number has been generated for a complaint which is going to be handled administratively in accordance with G.M. 303, Disciplinary Procedures.

A

N-Code 99:

97
Q

.03A. On any call which would require an officer with report responsibility to submit an AFR information report, the officer is relieved of the responsibility for submitting an AFR information report if the actions taken by the officer consist entirely of one of the N-Code number statements that can be covered by the CFS report.

A

N-Code 99:

98
Q

.03A. If the situation or condition is not entirely covered by an N-Code number statement / CFS report, the officer must submit a written report covering the incident.

A

N-Code 99:

99
Q

.03B. If the incident is one covered by an N-Code number statement, the officer with report responsibility shall either use the Call for Service report option, by putting the appropriate information in the comments field as listed in .02c and then assign the appropriate N-Code using the L.M.D.T., or may opt to write an A.F.R. report covering the incident.

A

N-Code 99:

100
Q

.03B. Officers should, whenever possible, utilize the C.F.S. report, and then apply the appropriate N-Code.

A

N-Code 99:

101
Q

.03C. In situations covered by N-Codes 1, 2, or 3, the officer, prior to N-Coding the call, will: 1. Request the channel dispatcher to call back the telephone number listed for the complainant; and, 2. Write a report if there is any indication or evidence of criminal activity having taken place.

A

N-Code 99:

102
Q

.03D. In situations covered by N-Code 10, the officer will obtain the original SAPD case number for the previously handled call and write a supplemental report. Officers shall put the original case number and original CFS number on the supplement report.

A

N-Code 99:

103
Q

.03E. The CFS report, along with the appropriate N-Code number, is the officer’s official report of an incident.

A

N-Code 99:

104
Q

.03E. The officer shall provide the CFS number when requested and advise the complainant that a brief computer-generated report will be available at the Records Office.

A

N-Code 99:

105
Q

.03F. N-Codes 13, 16, and 17 require a brief justification be entered either by the officer or by the dispatcher to differentiate the calls. There is no character limit for the Add Comments box on the Call Screen..

A

N-Code 99:

106
Q

.03F. The following, called for defective cell phone between Jack Smith 03-22-79 and Sprint Mgr Jesse Jones explained this is a civil matter., is a CFS report example of a L.M.D.T. entry for an: N-Code 13

A

N-Code 99:

107
Q

.03F. Or contacted James Smith who explained that his wife had accidentally thrown away a prized personal item and resulting in a family dispute. No violence occurred. Mr. Smith advised that the neighbor had called when they heard them arguing.

A

N-Code 99:

108
Q

.03F. Or complainant called in a suspicious person in the alley and the officer arrives to find a CPS worker checking meters. The worker is identified and it is determined that no criminal activity is taking place.
Complainant notified if requested to be contacted.

A

N-Code 99:

109
Q

.03F. Assisted a citizen with changing a flat tire; example of a LMDT entry for an N-Code 16 (assist the public)

A

N-Code 99:

110
Q

.03F. Contacted Jack Smith 03-22-79 who stated that he felt his neighbor was using his garage as a mechanics shop. Contacted Mr. Smith and determined that he was within the confines of the city ordinance. Advised Mr. Smith and provided direction as to where he could research various city ordinances should he feel violations are occurring in his neighborhood: - example of a LMDT entry for an N-Code 16 assist public.

A

N-Code 99:

111
Q

.03F. The following is an example of a L.M.D.T. entry for an N-Code 17: Chased one red cow back into fenced area.

A

N-Code 99:

112
Q

.03G. N-Codes 5, 10 and 18 require the case number under which the incident was originally handled be entered.

A

N-Code 99:

113
Q

.03H. Second officer dispatched to accident already being handled. “I was dispatched, Upon arriving 5210B was already handling the call.

A

N-Code 18.

114
Q

.03H. Requires the license plate or VIN of the abandoned vehicle be entered.

A

N-Code 22

115
Q

.03H. The following are examples of LMDT entries for an N-Code 22: abc123 red Chevy truck with 2 flat tires and expired inspection facing oncoming traffic.

A

N-Code 22

116
Q

.03I. If an officer spends an extended period of time, i.e., over 1 hour, he should use the appropriate discretion to determine whether an AFR report or the proper N-Code/CFS report is used or completed.

A

N-Code 99:

117
Q

.03I. Additionally officers are still required to submit a supplement report when assisting on major felony case or involved in any case where an arrest has occurred, evidence is handled, or witnesses are interviewed by the officer.

A

N-Code 99:

118
Q

.04A. Dispatchers will update the status of a call with an N-Code number when requested by a field officer only under the following conditions;

  1. Dispatcher is authorized to use N-Code.
  2. Mobile system or L.M.D.T. not operational;
  3. CAD is down, manual key cards being used.
A

N-Code 99:

119
Q

.05A. Differential Police Response; for handling of non-emergency Calls for Services received by the San Antonio Police Department.

A

N-Code 99:

120
Q

.05A. D.P.R. specifically details which calls are to be expedited or self-reported, and which calls the Department will not respond to.

A

N-Code 99:

121
Q

.05A. Additionally, DPR outlines the holding of certain calls during patrol shift changes. Applicable reports will be taken in accordance with this procedure.

A

N-Code 99:

122
Q

.05B. D.P.R. is a set of alternative methods to the traditional field response to non-emergency requests for police services designed to:

A

N-Code 99:

123
Q

.05B. D.P.R. is s designed to: 1. Reduce response time; 2. Increase volume of expedited calls; 3. Increase officer safety and patrol availability; and 4. Reduce cost.

A

N-Code 99:

124
Q

.05C. DPR Criteria – In order to determine the appropriate police response relative to Calls for Service received, Communications Unit personnel have been trained to use five criteria in assigning call priority:

A

N-Code 99:

125
Q

.05C. Criteria in assigning call priority: 1. Urgent

A

The call will be dispatched as soon as possible and officers will arrive as soon as they safely can.

126
Q

.05C. Criteria in assigning call priority: 2. Standard

A

The call will be handled by the next available officer, who should arrive within 14 minutes.

127
Q

.05C. Criteria in assigning call priority: 3. Delayed

A

The officer working the area should be contacting the caller within one hour or if the caller prefers, the caller can be immediately transferred to an expediter.

128
Q

.05C. Criteria in assigning call priority: 4. Expediter

A

Calls handled by phone.

129
Q

.05C. The following types of calls may be expedited:

A

a. Burg., Coin-Op or Collect Machines; b. Criminal Mischief; c. Graffiti; d. Additional infoe; e. Lost property; f. Obscene, harassing or threat calls; g. Thefts - Gas drive offs; h. Theft of Service; i. Threats, unless direct imminent danger; j. Burglary Vehicle;
k. Credit - Debit Card abuse; l. Identity Theft.

130
Q

.05C. criteria in assigning call priority: 5. Self-Reported.

A

Calls which may be self-reported by filling out the appropriate forms, via SAPD Website, or going to nearest substation, to fill out the appropriate forms.

131
Q

.05D. Cold Cases are defined as cases where there is no potential risk of personal injury or property damage and have been reported by the complainant as;

A

not currently ongoing.

132
Q

.05D.Gas drive off at HEB, fled SB on WW White RD 10 minutes ago. Call should be determined to be;

A

cold case;

133
Q

.05D.Calls determined to be cold cases shall not be considered;

A

“in progress” and shall not require an officer at the scene.

134
Q

.05D. Information received by call-takers which is determined to be relevant will be forwarded to;

A

affected patrol sections, i.e., stolen vehicle, suspect descriptions, etc., in the form of a BOLO.

135
Q

.05D. Expedited calls requiring evidence collection - processing will have an;

A

applicable officer - detective assigned to retrieve - process items under the expediter’s case number.

136
Q

.05D. If, while expediting a Call, it is determined it cannot be properly handled via telephone, the call will be;

A

updated and sent to dispatch for assignment to a field officer.

137
Q

.05E. Calls that are determined by the field officer as meeting the criteria for a cold case may be;

A

expedited as well as those that are sent to the appropriate dispatch channel from the call-taker for those calls that are unable to be expedited due to call volume.

138
Q

.05E. Cold Case Calls to be Expedited. Field Officers has option of handling call in two ways:

A

a. Make the location,- handle the report; or b. Expedite the call from the field.

139
Q

.05E. If the field officer chooses to expedite the call, the officer will initiate the following:

A

a. Inform dispatcher they will expedite, from what address, location they will expedite, and the method;
1. Cell phone from patrol vehicle., 2. landline phone.

140
Q

.05E. This method of expediting is strictly voluntary with no reimbursement. Use of call block, *67 on most cell phones is highly encouraged.

A

Field officers choosing to expedite the call using a personal cell phone.

141
Q

.05E. The officer may note in the call screen to reflect the officer is expediting the call from the field and;

A

will log the location where the call will be made from.

142
Q

.05E. When do officers identify, the address they are making the call from, to the dispatcher.

A

When using a landline phone.

143
Q

.05E. Who will ensure the method used and location is annotated in the call screen, if the call is being expedited by the officer?

A

The dispatcher, a. Patrol car if a cell phone is used.

b. A landline phone.

144
Q

.05E. The field officer will immediately notify the dispatcher the call cannot be expedited and proceed to the location of the call in the event a field officer expedites a cold case call and the officer determines;

A

the call is in progress or the suspects are still in the area:

145
Q

.05E. When the officer determines the call is in progress or the suspects are still in the area; the dispatcher will annotate why the call can’t be expedited and;

A

promptly change the unit status of the officer, reflecting the officer will make the location of the call.

146
Q

.06A. Under D.P.R., several different types of calls can be self-reported by;

A

going to the San Antonio Police Department Web Page at www.sanantonio.gov/SAPD or going to any substation to fill out the appropriate forms.

147
Q

.06B. Burglary of coin operated machines without identifiable suspect, i.e., name, address, license plate, TDL, SSN;

A

Is a type of call that can be self-reported

148
Q

.06B. Criminal Mischief up to $500.00 in damages or Class B misdemeanor without identifiable suspect;

A

Is a type of call that can be self-reported

149
Q

.06B. Graffiti up to $500.00 in damages or Class B misdemeanor without identifiable suspect;

A

Is a type of call that can be self-reported

150
Q

.06B. Lost Property, except firearms;

A

Is a type of call that can be self-reported

151
Q

.06B.Thefts - Gas drive off up to $500.00 in loss except if weapons - threats of violence are involved without identifiable;

A

Is a type of call that can be self-reported

152
Q

.06B. Theft of Service up to $500.00 in loss without identifiable suspect; and

A

Is a type of call that can be self-reported

153
Q

.06B. Burglary of Vehicle, except when a firearm is stolen, without identifiable suspect, i.e., name, address, license plate, TDL, SSN.

A

Is a type of call that can be self-reported

154
Q

..07A. Under DPR, this type of call normally will not be dispatched or responded to, it being better remedied by;

A

another agency or criteria or conditions do not exist for a police response.

155
Q

.06B. Animal calls which do not pose an imminent threat to public safety, some barking dog calls may be dispatched due to the noise nuisance;

A

Under DPR, this type of call normally will not be dispatched, no criteria or conditions for police response., better remedied by another agency

156
Q

Calls to apartment complexes for the purpose of enforcing house rules i.e., people in the pool after hours, parking in the wrong slot, etc.

A

Under DPR, this type of call normally will not be dispatched, no criteria or conditions for police response., better remedied by another agency

157
Q

Code compliance calls violated on private property, i.e., neglected lawns, abandoned vehicles on private property, etc.

A

Under DPR, this type of call normally will not be dispatched, no criteria or conditions for police response., better remedied by another agency

158
Q

Calls for misbehaving children, to include children refusing to go to school; or Civil matters where there is no breach of the peace; and

A

Under DPR, this type of call normally will not be dispatched, no criteria or conditions for police response., better remedied by another agency

159
Q

Private property crashes, non-intoxicated related,without injury.

A

Under DPR, this type of call normally will not be dispatched, no criteria or conditions for police response., better remedied by another agency

160
Q

.07B. Although the calls listed above normally will not be dispatched, officers shall make all calls assigned by the dispatcher and they shall not;

A

dispute these calls or argue with the dispatcher.

161
Q

.07B. If an officer feels the call should not have been dispatched, it can be;

A

brought to the attention of a supervisor after the call has been made.

162
Q

.08A. Dispatchers will hold certain calls during the following shift change hours:

A

0550 hours - 0630 hours, 1320 hours - 1400 hours.

163
Q

.08B. During the above call hold periods, for non-emergency calls, callers will be given the option of calling back during;

A

any of the following time periods: 0800 hours till 1200 hours, 1600 hours, till 2000 hours., and 0100 hours till 0500 hours.

164
Q

.08C. Non-emergency calls and crimes which are not in progress should be ;

A

held at shift change.

165
Q

.08D. DPR eliminates a great number of late calls by;

A

providing for call expediting and the holding of calls for the oncoming shift.

166
Q

Officers shall no longer request;

A

late calls from dispatchers.

General Manual Procedures (77 decks)

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