Part 13 Flashcards
A customer-requested change has been denied by the CCB.
Which of the following should the project manager do NEXT?
A
Report the denied request to the customer and proceed with project work.
B
Reestablish the project baselines.
C
Update the project issues log.
D
Halt project work until a meeting with the customer and the project sponsor takes place.
A
Report the denied request to the customer and proceed with project work.
Objectives and tasks are equally assigned by two different managers.
Which of the following BEST describes this organization type? A Functional B RACI C Projectized D Matrix
B
RACI
On larger projects, a vendor may occasionally proceed upon receipt of the: A NDA. B LOI. C RFI. D ROE.
B
LOI.
Joe, a stakeholder, threatens to withdraw from a project that is not going according to his wishes. The president talks to the project manager regarding options for a response to the stakeholder, and they decide the project will move forward as originally planned.
Which of the following risk strategies was used? A Transfer B Avoid C Mitigate D Accept
D
Accept
A project manager has requested the procurement department collect detailed solutions with cost estimates from qualified third-party vendors.
This is an example of an: A RFP B MOA C RFQ D MOU E RFI
C
RFQ
Because of space limitations, there has been a long history of contention among the team.
Which of the following actions can the project manager take that would MOST contribute to a successful project? A Hold an open dialogue to build consensus. B Ignore the issue. C Require staff to focus on deliverables. D Replace team members.
A
Hold an open dialogue to build consensus.
A project team has just implemented an approved change to a project.
Which of the following should occur NEXT? A Update the issue log. B Implement a regression plan. C Evaluate the impact of the change. D Validate the change.
C
Evaluate the impact of the change.
Near the end of a sprint, the IT systems were taken down for a critical patch, and the team was inactive for four hours. The team members are concerned they will not be able to complete their tasks before the end of the sprint.
Which of the following BEST describes how the Scrum master should assist the team to finish on time?
A
Add the uncompleted work to the product backlog.
B
Bring the additional resources to help complete the work.
C
Inform the team members they will need to work longer hours.
D
Move the work to the next sprint.
B
Bring the additional resources to help complete the work.
A vendor developed a new payroll system for a local transit authority. Due to the system’s complexity, the vendor will need to work with the transit authority for three months after system implementation.
This will be documented in the: A SLA. B warranty. C WBS. D training plan.
A
SLA.
Which of the following normally would be completed prior to a vendor responding to an RFP? A Contract B SLA C PO D NDA
D
NDA
A project manager has gathered time estimates for a new project’s activities and is now ready to begin developing the schedule.
Which of the following would the project manager most likely do NEXT? A Determine the critical path. B Prioritize tasks. C Create a WBS. D Determine predecessors and dependencies.
C
Create a WBS.
A team member has finalized a discussion with the board of directors, but the Chief Financial Officer (CFO) is complaining about the large amount of money the project requires.
Which of the following is the BEST change control process to follow?
A
Identify, evaluate, approve, implement, validate, update, communicate
B
Identify, approve, evaluate, implement, validate, update, communicate
C
Identify, validate, evaluate, approve, implement, update, communicate
D
Identify, implement, approve, evaluate, validate, update, communicate
A
Identify, evaluate, approve, implement, validate, update, communicate
A project manager needs to determine resource availability to assign the resources to project tasks.
Which of the following will the project manager MOST likely use? A Staffing management plan B Project calendar C Conflict resolution D Resource calendars
C
Conflict resolution
Which of the following would MOST likely be considered a project? A Remodeling a house B Picking and shipping a warehouse order C Troubleshooting a company-wide network issue D Performing scheduled maintenance
A
Remodeling a house
A project manager receives an initial project assignment.
Which of the following documents is MOST likely to indicate the organizational structure for the project? A Business case B Organizational breakdown structure C Communication management plan D Baseline
A
Business case
Which of the following is a document that new employees at an organization sign as a condition of employment if they will be using the organization’s proprietary processes? A SLA B NDA C SOW D LOI
B
NDA
A project team is showing off a new product prototype at a trade show, and potential customers are requesting more information.
Which of the following is the MOST efficient way to provide more information? A Email B Meeting C Video conference D Printed media
D
Printed media
An organization recently restructured. Leaders feel they are not in a position to sign off on a required change, which is delaying a project.
Which of the following is the obstacle? A Change validation process B Ability to identify approval authority C Project team autonomy D Incomplete change control documentation
A
Change validation process
A project team is unable to meet at the same time, thus requiring project work handoff at each shift.
Which of the following constraints might the project team be facing? A Personal preferences B Language barriers C Geographic separation D Technology limitations
C
Geographic separation
Due to an overabundance of project issues reported at status meetings, a project manager wants to purchase a ticketing system to help manage the issues and impacts to the project.
Which of the following describes the information the new ticketing system would provide? A ETC B BAC C RTM D KPIs
D
KPIs
A company’s Chief Executive Officer (CEO) has asked the project manager to update upper management regarding the status of a project. The project manager sends weekly written reports to the CEO and upper management. The project manager receives feedback that several administrators are frustrated with the level of detail and the frequency of the updates.
Which of the following is the BEST step for the project manager to take to resolve this issue?
A
Customize the reports for each administrator in their preferred manner.
B
Stop sending reports and wait for upper management to talk to the project manager about their preferences.
C
Set up a meeting with the supervisor to discuss and resolve the issue.
D
Start giving verbal reports to upper management so they can hear about the project in person.
C
Set up a meeting with the supervisor to discuss and resolve the issue.
A project is moving into the next phase, and those involved with planning will not actually perform the work.
After the project team members have been identified and assigned to do the work, which of the following has changed? A Stakeholder B Project C Schedule D Baseline
C
Schedule
Task ID 3 did not start on time, and no work has been accomplished yet. Evaluate the schedule below:
pic 8
Which of the following is MOST likely the cause? A Predecessors not properly identified B Scope change C Insufficient resources assigned D Retrospective in progress
C
Insufficient resources assigned
During a meeting, the project manager abruptly interrupts the discussion of two team members who have not reached an agreement on a particular requirement and continues with the meeting.
Which of the following conflict resolutions is the project manager performing? A Smoothing B Confronting C Avoiding D Forcing
A
Smoothing
A project is approaching its end when the project manager is informed that a deliverable is exceeding the upper noise limit set by the legislation of the country where it was implemented.
Which of the following constraints has MOST likely been overlooked? A Scope B Environment C Resources D Quality
B
Environment
