Part 12 Flashcards

1
Q

A company has decided to bring in outside consultants to assist with the risks that have the greatest effects. The consultants will take ownership of those risks and will be contractually liable if the impact is greater than a predetermined cost value. Given the information in the table below:

pictre 6

Which of the following risks have the GREATEST effect?
 A
1, 3, 5
 B
1, 2, 5
 C
2, 4, 6
 D
1, 2, 3
 E
4, 5, 6
A

C

2, 4, 6

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2
Q

A finance company hired a software consulting company to develop a new system. During the testing phase, the finance company’s testing team found a major defect. The software consulting company states the software was constructed per the approved design.

Which of the following documents should be used to clarify the situation?
 A
Statement of work
 B
Letter of intent
 C
Requirements document
 D
Service-level agreement
A

D

Service-level agreement

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3
Q

A team member has been consistently underperforming, and mentoring has not corrected the problem.

Which of the following actions should the project manager take?
 A
Hire additional personnel.
 B
Replace the resource.
 C
Send the resource to training.
 D
Inform the project sponsor.
A

B

Replace the resource.

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4
Q

Which of the following is the burn rate of a project?
A
The amount of expenditures supporting the project over time
B
The amount of capital spent to ensure quality of the project deliverables
C
The positive cash flow of the project for the organization over time
D
The amount of project staff turnover over time

A

A

The amount of expenditures supporting the project over time

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5
Q
Which of the following is the BEST source for identifying the defect tolerance of a project?
 A
SLA
 B
KPP
 C
SOW
 D
SWOT
A

A

SLA

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6
Q
Which of the following documents focus primarily on support activities after the completion of a project? (Choose two.)
 A
IMS
 B
SLA
 C
Letter of intent
 D
Purchase order
 E
Warranty
 F
RFQ
A

B
SLA

E
Warranty

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7
Q
In a projectized organization, which of the following occurs FIRST at the completion of a project?
 A
Resources are allocated to the PMO.
 B
Resources are assigned to new projects.
 C
Resources are transferred to operations.
 D
Resources are released to functional managers.
A

B

Resources are assigned to new projects.

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8
Q

A project manager is overseeing an outsourced team of contractors and subcontractors. One month into the project, the project manager realizes tasks are not being completed on time. Subcontractors are not available at the right time.

Which of the following is the NEXT step for the project manager to take to get the project back on track?
A
Have a meeting with management for approval to reevaluate how the project could be run more smoothly.
B
Conduct training with the contractors and subcontractors so they can be more organized in their jobs.
C
Reevaluate which areas of the project need to be completed before other steps on the project are completed.
D
Hire a new contractor who can better handle the team of subcontractors.

A

A

Have a meeting with management for approval to reevaluate how the project could be run more smoothly.

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9
Q

A project team decides to obtain a support contact on one of the hardware infrastructures being used on the project. This is to ensure the project is grounded if an issue with the hardware occurs during the course of the project.

This type of risk response is known as:
 A
mitigation.
 B
avoidance.
 C
acceptance.
 D
transference.
A

A

mitigation.

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10
Q

A project manager for a projectized organization is notified that a team member is ill and will be out for an extend period of time. This team member is the only person with a key skill set.

Which of the following should the project manager notify FIRST regarding the team member’s absence?
 A
Human resources office
 B
Project team
 C
Project sponsor
 D
Budget office
A

A

Human resources office

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11
Q
Which of the following should be used to identify where slack is occurring in the project schedule and determine the critical path? (Choose two.)
 A
Project charter
 B
Arrow diagram method
 C
RACI matrix
 D
Fishbone diagram
 E
Risk register
 F
PERT chart
A

D
Fishbone diagram

F
PERT chart

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12
Q

A project team member informs the project manager that a task on the critical path will not be completed on time.

Which of the following documents will MOST likely be updated? (Choose two.)
 A
Communication plan
 B
Risk register
 C
Project schedule
 D
Project charter
 E
Project scope
 F
Incident response plan
A

B
Risk register
C
Project schedule

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13
Q
Adhering to the project budget is MOST important during which of the following project phases?
 A
Monitor and controlling
 B
Planning
 C
Initiating
 D
Closing
A

A

Monitor and controlling

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14
Q
Which of the following activities is MOST likely to be completed in the closing project phase?
 A
Operational training
 B
Testing deliverables
 C
Performing a final quality check
 D
Updating the scope statement
A

B

Testing deliverables

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15
Q

A project manager and a project sponsor have agreed to accept all risks that have a low impact and low probability. Given the information below:

Picture 7

Which of the following risks from the risk register should have an acceptance strategy? (Choose two.)
 A
6
 B
4
 C
5
 D
2
 E
1
 F
3
A

A
6
B
4

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16
Q

A project manager is overseeing a project to analyze large amounts of data to find customer preferences. The large data sets are hosted by an external provider, and the project manager is concerned about losing access to the data.

Which of the following documents is appropriate for use in this situation?
 A
Risk register
 B
Issue log
 C
Action item log
 D
Project schedule
A

A

Risk register

17
Q
A cost baseline is used to measure the:
 A
variance with the initial budget.
 B
inevitable cost overruns.
 C
eventual cost of a project.
 D
increase in the budget.
A

C

eventual cost of a project.

18
Q

A politically sensitive project is being proposed. The sponsor decides to outsource the work despite having a highly capable team.

Which of the following BEST describes the risk mitigation strategy being used?
 A
Avoidance
 B
Transference
 C
Acceptance
 D
Exploitation
A

B

Transference

19
Q

A project sponsor no longer wants to receive email communications and insists on physical paper copies.

Which of the following BEST describes this situation?
 A
Cultural differences
 B
Personal preferences
 C
Technological factors
 D
Intraorganizational differences
A

B

Personal preferences

20
Q

A project manager arrives at a worksite and finds the installation team performing unapproved work. The installation team claims the sponsor verbally requested the work, as it was necessary for the project.

Which of the following has MOST likely occurred?
 A
Gold plating
 B
Task reprioritization
 C
Scope creep
 D
Lack of requirements
A

C

Scope creep

21
Q
During a routine risk review, the project champion analyzes the status of multiple projects. A potential risk is discovered that will delay project A due to the interdependencies with project B. The project champion schedules a meeting with the project managers. Which of the following risk activities is MOST likely happening?
 A
Registration
 B
Qualification
 C
Quantification
 D
Identification
A

D

Identification

22
Q
Which of the following is MOST effective for projects that require internal reorganization?
 A
Evidentiary
 B
Vision
 C
Segmentation
 D
Command
 E
Right of passage
A

B

Vision

23
Q

A customer-requested project change has been approved, implemented, and validated.

Which of the following should the project manager do NEXT?
 A
Update the lessons learned.
 B
Update the statement of work.
 C
Update the project management plan.
 D
Update the project charter.
A

C

Update the project management plan.

24
Q

A testing event was held and deemed unsuccessful. After review, it becomes clear that the two project teams had different expectations of the testing.

Which of the following is needed between the two teams?
 A
Project schedule
 B
Use case
 C
Status report
 D
Communication plan
A

D

Communication plan

25
Q

A vendor who is scheduled to arrive in two days encounters a delay and needs to reschedule the visit. The project manager needs a timely response from the project sponsor regarding the delay; however, the sponsor is in an all-day meeting and is not responding to email.

Which of the following is the BEST method to get the sponsor’s attention?
A
Interrupt one of the meetings to speak to the sponsor.
B
Schedule an urgent meeting, overbooking one of the meetings.
C
Text the sponsor asking for advice.
D
Delegate to the project coordinator.

A

C

Text the sponsor asking for advice.