Part 4 Flashcards

1
Q

A project manager wants to ensure that a detailed overview of a new kitchen fits the client’s standards. Which of the following will the project manager MOST likely work to accomplish?
A
Gate reviews to capture the progress and feedback
B
Reasonable number of changes to maintain quality
C
Wide range of time between the start and end of the installation
D
Detailed project schedule to deliver on time

A

A

Gate reviews to capture the progress and feedback

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2
Q
A quality auditor finds suspicious code during a software test. For which of the following could this be a trigger?
 A
Quality control
 B
Resource changes
 C
Incident response
 D
Business continuity response
A

C

Incident response

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3
Q
An active project has a CPI of 0.92. Which of the following can be determined?
 A
The project is ahead of schedule.
 B
The project has a budget surplus.
 C
The project is currently over budget.
 D
The project is behind schedule.
A

C

The project is currently over budget.

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4
Q
A client has provided a list of deliverables to include in the project scope. Which of the following will allow the project team to ensure all deliverables are included in the final product while managing scope creep?
 A
Gantt chart
 B
Requirements traceability matrix
 C
SWOT analysis
 D
Project charter
A

B

Requirements traceability matrix

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5
Q
A project manager must create documentation before the project kickoff meeting. Which of the following documents will identify the project, introduce the project manager, and establish authority in the project?
 A
Responsibility matrix
 B
Project charter
 C
Statement of work
 D
Resource allocation plan
A

B

Project charter

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6
Q
A project sponsor wants to demonstrate progress on a deliverable to all stakeholders at the next tollgate meeting. This feature was not scheduled for this tollgate, but the project manager plans to add it to the next phase. Which of the following describes what the project manager is doing?
 A
Crashing the schedule
 B
Determining milestones
 C
Prioritizing tasks
 D
Developing sprints
A

C

Prioritizing tasks

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7
Q
A daily standup Scrum meeting is BEST accomplished in a:
 A
group email.
 B
telephone conference.
 C
video conference.
 D
face-to-face meeting.
A

D

face-to-face meeting.

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8
Q
A project has passed a phase-gate, and the new phase is ready to begin. Which of the following is the MOST appropriate method to communicate the transition to team?
 A
Kickoff meeting
 B
Voice conferencing
 C
One-on-one meetings
 D
Instant messaging
A

C

One-on-one meetings

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9
Q

A critical issue has developed in an active project, and the project manager wants to notify the 20-person global project manager use FIRST to relay this information?
A
Send an email to all project team members.
B
Schedule a face-to-face meeting.
C
Individually call all project team members.
D
Schedule a conference call.

A

D

Schedule a conference call.

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10
Q
A project team is defining detailed risks. Which of the following project phases is taking place?
 A
Planning
 B
Initiation
 C
Monitor and control
 D
Execution
A

A

Planning

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11
Q
A change is being implemented on a project, and while in testing, it becomes clear that the change cannot be finalized due to the severe impact it would have on other critical systems. Which of the following should the team consult to determine which actions to take?
 A
Business continuity plan
 B
Progress plan
 C
Incident response plan
 D
Regression plan
A

A

Business continuity plan

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12
Q
A project encountered a problem and reached a milestone. In which of the following documents will the stakeholders MOST likely find information on these events?
 A
Meeting minutes
 B
Status report
 C
Change log
 D
Issues log
A

B

Status report

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13
Q
Which of the following defines the minimum level of engagement of a stakeholder?
 A
Interested
 B
Contributing
 C
Passive
 D
Invested
A

C

Passive

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14
Q
The project sponsor wishes to implement a 24/7 solution for the service desk, requiring the establishment of the capability on three different continents. Which of the following factors is MOST likely to influence communication methods across the project?
 A
Technological and criticality factors
 B
Level of message/report detail and confidentiality constraints
 C
Time zones and language barriers
 D
Personal preferences and message content
A

B
Level of message/report detail and confidentiality constraints
C

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15
Q
At a project kickoff meeting, several team members acted unprofessionally. The project manager would like to set expectations for team interaction. Which of the following would BEST accomplish this?
 A
Team contract
 B
Corrective action plan
 C
User acceptance policy
 D
MOU
 E
SLA
A

A

Team contract

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16
Q
Which of the following is used to perform a root cause analysis?
 A
Ishikawa diagram
 B
Pareto diagram
 C
Bar chart
 D
Scatter plot
A

A

Ishikawa diagram

17
Q
Which of the following is used to perform a root cause analysis?
 A
Ishikawa diagram
 B
Pareto diagram
 C
Bar chart
 D
Scatter plot
A

A

Ishikawa diagram

18
Q
A project team has failed to deliver on changes the project manager outlined on a call two weeks ago. The project team members indicate they did not remember the contents on the call. Which of the following should the project manager do FIRST to improve the level of awareness of changes to the project schedule?
 A
Record the missed tasks on the issue log.
 B
Complete a fishbone diagram.
 C
Define the communications plan.
 D
Provide meeting minutes after each call.
A

C

Define the communications plan.

19
Q

While developing a project schedule, the project manager is attempting to sequence the following tasks:

task name:   predecessor
Task A  -  B
Task B  -  C, F
Task C  -  E
Task D  -  A,B
Task E  -  F
Task F  - (blank)
Which of the following is the correct sequence for the above tasks?
 A
F, A, B, C, E, D
 B
D, B, E, F, C, A
 C
F, C, A, E, B, D
 D
F, E, C, B, A, D
A

B

D, B, E, F, C, A

20
Q
A contract review meeting has been scheduled with a non-performing vendor. The project manager has been asked to provide recommendations for continuous service improvements and removal of the vendor. Which of the following documents should the project manager review BEFORE the meeting?
 A
SOW
 B
Issue log
 C
Status report
 D
Risk register
A

C

Status report

21
Q
A project team completed a brainstorming activity to determine potential issues with a project. Which of the following activities should the project team do NEXT?
 A
Risk response
 B
Risk quantification
 C
Risk identification
 D
Risk planning
A

C

Risk identification

22
Q

When an action is taken on a risk, which of the following is being done and which document needs to be updated?
A
Mitigating risk, and the risk register should be updated
B
Avoiding risk, and the risk review document should be updated
C
Accepting risk, and the risk review document should be updated
D
Exploiting risk, and the risk register should be updated.

A

A

Mitigating risk, and the risk register should be updated

23
Q

During the storming stage of a project team’s development, it is common to experience confusion about tasks and responsibilities because:
A
there is no engagement of the team by the project manager.
B
there are minimal team decisions.
C
there is a lack of trust among team members.
D
there is unfamiliarity with the project structure.

A

C

there is a lack of trust among team members.

24
Q

Which of the following statements are correct regarding project management? (Choose two.)
A
An organization’s portfolio is a temporary and unique endeavor.
B
A program has a defined start and finish.
C
A project can be part of an organization’s program management.
D
An organization’s portfolio will include programs.
E
A project portfolio will be managed under program management.

A

B
A program has a defined start and finish.

D
An organization’s portfolio will include programs.

25
Q

Which of the following describes KPIs?
A
Collaboration platform tools
B
Graphical representations of process flow
C
Analyses of organizational strengths and weaknesses
D
Elements against which performance can be measured

A

D

Elements against which performance can be measured

26
Q
A key stakeholder asks the project manager for additional features. Which of the following documents should the project manager refer to before responding to this request?
 A
SWOT matrix
 B
Process diagram
 C
Balanced scorecard
 D
Change control plan
A

D

Change control plan