Orgma Skuma Finale Quiz before the storm Flashcards

1
Q

involves the social and informal sources of
influence that you use to inspire action taken by others.

A

Leading

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2
Q

Leading involves?

A

the social and informal sources

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3
Q

It means giving instructions, guiding, counselling,
motivating and directing the staff in an organization in
doing work to achieve organizational goals

A

Leading

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4
Q

LEADERS (Write down characteristics)

A

ask questions
inspire & motivate
people-oriented
show you how
calculated risk taker
Doing the right things (efficiency)

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5
Q

MANAGERS (Write down characteristics)

A

give direction
instruct
task-oriented
tell you what
minimize risks
Doing things right (effectiveness)

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6
Q

encourages individuals
to work enthusiastically, often
performing more work than what is
required.

A

Motivation

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7
Q

THEORIES OF MOTIVATION (List Em)

A

MASLOW’S
HIERARCHY OF
NEEDS

MCCLELLAND’S
THEORY OF NEEDS

MCGREGOR’S
THEORY X AND
THEORY Y

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8
Q

A person will be motivated when all his
needs are fulfilled.

A

MASLOW’S HIERARCHY OF NEEDS

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9
Q

People do not work for security or
money, but they work to contribute and
to use their skills.

A

MASLOW’S HIERARCHY OF NEEDS

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10
Q

He demonstrated this by creating a
pyramid to show how people are
motivated and mentioned that one
cannot ascend to the next level unless
lower-level needs are fulfilled.

A

MASLOW’S HIERARCHY OF NEEDS

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11
Q

Achieving one’s
creative
activities

A

Self Actualization

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12
Q

Prestige and feeling of accomplishment

A

Esteem needs

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13
Q

intimate relationships, friends

A

Belongingness and love needs

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14
Q

Security, safety

A

Safety needs

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15
Q

Food, water, warmth, rest

A

Physiological needs

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16
Q

List the hierarchy of needs in order

A

1) Self Actualization
2) Esteem needs
3) Belongingness and love needs
4) Safety needs
5) Physiological needs

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17
Q

was a psychologist who studied positive
human qualities and the lives of exempla-
ry people. In 1954, Maslow created the
Hierarchy of Human Needs and
expressed hS theories in his book.

A

Abraham Harold Maslow

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18
Q

A person’s
motivation to reach his or
her full potential. As shown
in Maslow’s Hierarchy of
Needs, a person’s basic
needs must be met
before self-actualized-
can be
achieved.

A

Self-Actualization

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19
Q

affirms that we all
have three motivating drivers, which do
not depend on our gender or age.

A

David McClelland

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20
Q

One of these drives will be dominant in
our behavior. The _______________
depends on our life experiences.

A

dominant drive

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21
Q

THREE MOTIVATORS

A

POWER, ACHIEVEMENT, AFFILIATION

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22
Q

need for controlling own
work or the work of others

A

POWER

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23
Q

need to accomplish
competence

A

ACHIEVEMENT

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24
Q

need for love, belonging
and social acceptance

A

AFFILIATION

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25
They are concerned about their level of influence than about effective work performance.
POWER
26
They prefer tasks that provide for personal responsibility.
ACHIEVEMENT
27
They are motivated by being liked and accepted by others.
AFFILIATION
28
_________ THEORY X AND THEORY Y
MCGREGOR’S
29
(authoritative style of management) leaders assume that some employees are: (List em)
- lazy or not motivated by the work - unambitious - avoid responsibility - self-centered - prefers to be directed
30
Theory X what system is effective?
Reward or punishment system is effective
31
(authoritative style of management)
THEORY X
32
THEORY Y (participative style fnanagement) leaders assumes that subordinates do not: (LIST EM)
* dislike the work * self-motivated * creative * seeks responsibility (leadership roles) * self-directed
33
THEORY Y does not bode well with?
Threats of punishment are far less effective
34
It is also known as authoritarian leadership.
AUTOCRATIC LEADERSHIP STYLE
35
AUTOCRATIC LEADERSHIP STYLE is also known as?
authoritarian leadership.
36
The boss has absolute control over decisions in the workplace
AUTOCRATIC LEADERSHIP STYLE
37
Team members are expected to comply with all decisions and orders made by their leader.
AUTOCRATIC LEADERSHIP STYLE
38
It is sometimes known as participative leadership.
DEMOCRATIC LEADERSHIP STYLE
39
DEMOCRATIC LEADERSHIP STYLE is sometimes known as?
participative leadership.
40
Leaders involve team members in the decision-making process.
DEMOCRATIC LEADERSHIP STYLE
41
Employees feel motivated to participate in decision-making.
DEMOCRATIC LEADERSHIP STYLE
42
It is the extreme opposite of autocratic leadership. It has lack of clear leader role.
LAISSEZ-FAIRE LEADERSHIP STYLE
43
leaves the decision-making up to their team members.
LAISSEZ-FAIRE LEADERSHIP STYLE
44
It is an effective way to lead a team composed of highly skilled, highly specialized individuals
LAISSEZ-FAIRE LEADERSHIP STYLE
45
"EFFICIENCY IS DOING THINGS RIGHT; EFFECTIVENESS IS DOING THE RIGHT THING" - ????
PETER DRUCKER
46
is a management function involves ensuring the work performance of the organization’s members are aligned with the organization’s values and standards through monitoring, comparing, and correcting their actions.
Controlling
47
Why is Management Control Important?
It makes sure that the firm’s operating cash flow is sufficient, efficient, and, if possible, profitable when invested.
48
The Control Process
1) Establishing Standards 2) Measuring and comparing actual performance with standards 3) Taking action
49
means setting criteria for performance.
Establishing Standards
50
is essentially the monitoring of performance
Measuring actual performance and comparing it with set standards
51
involves the correction of deviations from set standards
Taking action
52
are techniques used for measuring an organization's financial stability, efficiency, effectiveness, production output, and organization members’ attitude and morale.
Control Methods
53
It makes use of data and different quantitative tools for monitoring and controlling production output.
Quantitative Methods
54
Quantitative Methods (list em)
Charts, Budgets, Audit
55
most widely recognized quantitative
CHART
56
used as control tools normally contrast time and performance
CHART
57
provides the quickest method of relating data
CHART
58
It is considered the best-known control device.
BUDGET
59
is an expression in financial terms of a plan for meeting the organization’s goals for a specific period.
BUDGET
60
It is an instrument of planning, management, and control.
Budget
61
Budgets are used in two ways:
To establish facts that must be taken into account during planning; To prepare a description and financial information to be used by the chain of command to request and manage funds.
62
provides an independent audit of programs, activities, systems, and procedure.
Audit service
63
It also provides an independent audit of other operations which involve the utilization of funds and resources as well as the fulfillment of management goals.
Audit service
64
These refer to the overall control performance instead of only those of specific organizational processes.
Non-quantitative Methods
65
These methods use tools such as inspections, reports, direct supervision, and on-the spot-checking and performance evaluation or counseling to accomplish goals.
Non-quantitative Methods
66
Types of Non-Quantitative Methods
Feedforward Control, Concurrent Control, Feedback Control, Employee Discipline, Project Management
67
A control method that prevents problems in a firm because managerial action is taken before the actual problem occurs.
Feedforward Control
68
It is a method that takes place while work activity is happening. Example: Direct supervision or management by walking around.
Concurrent Control
69
It is a control that takes place after the occurrence of the activity.
Feedback Control
70
It is disadvantageous because, by the time the manager receives the information, the problem had already occurred.
Feedback Control
71
This includes workplace privacy, employee theft, and workplace violence, among others, are some of the concerns in employee discipline.
Employee Discipline
72
It ensures that the task of getting a project’s activities done on time, within the budget, and according to specifications, is successfully carried out
Project Management
73
is the control that makes use of the balance sheet, income statement, and cash flow statement to analyze and examine financial statements in order to determine the company’s financial soundness and viability, as well as financial ratios to determine the company’s stability.
Management control in accounting and finance
74
Management control in accounting and finance determines what?
determine the company’s financial soundness and viability, determine the company’s stability.
75
is the control that makes use of projected sales or forecast, statistical models, econometric modeling, surveys, historical demand data, and actual consumption of their products.
Management control management control in marketing