oral comm2 Flashcards
Problems that can emanate from the sender and speaker
Problems in the language proficiency/skills
Lack of sensitivity to the receiver’s background
Lack of preparation
Negative Perception of self and other emotional problems
Language Barrier
Factors affecting the problems in language proficiency/skills
Problems in: choosing the right words to express due to poor diction or vocabulary,
weaving the words in grammatical or comprehensible language structure, pronunciation and employing stress, junction, intonation, appropriate volume, pitch, and tone of the voice
The speaker does not consider the receiver’s personal background (educational, cultural, feelings)
Lack of sensitivity to the receiver’s background
Organization of the content of speech, checking the validity of facts, how you will deliver the speech, profile of the participants, the occasion, and purpose
Lack of preparation
Problems towards self-confidence, and emotional problems can make it hard to talk to people and in front of an audience (stage fright) communication apprehension.
Negative perception of self and other emotional problems
Problems when people speak different languages, as well as slangs, and jargons
Language Barrier
4 Barriers of Communication
Emotional Barrier, Use of jargon or unfamiliar terms, Lack of confidence, Noisy environment
7 Features of Effective Communication (7C’s)
Completeness, Conciseness, Consideration, Concreteness, Courtesy, Clearness, Correctness
Communication should include everything the receiver must hear or receive in order to react or give feedback
Completeness
Communication should be direct or straight to the point, insignificant details or information should be eliminated
Conciseness
In communication the speaker should be considerate of the relevant information and personal background of the receiver (gender, race, mood, education and status)
Consideration
There is effective communication if the speaker’s message is concrete, backed up by facts, figures, and real life examples
Concreteness
Show of courtesy in communication by respecting the value, beliefs, and religion of the receiver’s
Courtesy
Use of simple and specific words to express its idea. As well as focusing on a single topic/objective to not confuse the receiver.
Clearness
Correctness in grammar and sentence composition/structure when talking
Correctness