oral comm2 Flashcards
Problems that can emanate from the sender and speaker
Problems in the language proficiency/skills
Lack of sensitivity to the receiver’s background
Lack of preparation
Negative Perception of self and other emotional problems
Language Barrier
Factors affecting the problems in language proficiency/skills
Problems in: choosing the right words to express due to poor diction or vocabulary,
weaving the words in grammatical or comprehensible language structure, pronunciation and employing stress, junction, intonation, appropriate volume, pitch, and tone of the voice
The speaker does not consider the receiver’s personal background (educational, cultural, feelings)
Lack of sensitivity to the receiver’s background
Organization of the content of speech, checking the validity of facts, how you will deliver the speech, profile of the participants, the occasion, and purpose
Lack of preparation
Problems towards self-confidence, and emotional problems can make it hard to talk to people and in front of an audience (stage fright) communication apprehension.
Negative perception of self and other emotional problems
Problems when people speak different languages, as well as slangs, and jargons
Language Barrier
4 Barriers of Communication
Emotional Barrier, Use of jargon or unfamiliar terms, Lack of confidence, Noisy environment
7 Features of Effective Communication (7C’s)
Completeness, Conciseness, Consideration, Concreteness, Courtesy, Clearness, Correctness
Communication should include everything the receiver must hear or receive in order to react or give feedback
Completeness
Communication should be direct or straight to the point, insignificant details or information should be eliminated
Conciseness
In communication the speaker should be considerate of the relevant information and personal background of the receiver (gender, race, mood, education and status)
Consideration
There is effective communication if the speaker’s message is concrete, backed up by facts, figures, and real life examples
Concreteness
Show of courtesy in communication by respecting the value, beliefs, and religion of the receiver’s
Courtesy
Use of simple and specific words to express its idea. As well as focusing on a single topic/objective to not confuse the receiver.
Clearness
Correctness in grammar and sentence composition/structure when talking
Correctness
4 Basic Types of Speeches
Informative, Demonstrative, Persuasive, Entertaining
This speech provides interesting and useful information to the audience
Informative
Similar to informative speech, and also tells/teaches you how to do or perform something
Demonstrative
This speech helps persuade and convince people to think and act differently
Persuasive
This speech provides enjoyment and pleasure to the audience
Entertaining
Factors for effective Verbal Communication
Appropriateness, Brevity, Clarity, Ethics, Vividness
The language you use should be appropriate for the occasion or environment (formal, informal)
Appropriateness
Simple and precise, and being direct and straight to the point, avoiding filler and insubstantial expressions
Brevity
Words, feelings and ideas should be expressed and clearly stated
Clarity
Careful consideration of the choice of words in consideration of the gender, preference, ethnicity, etc. of the receiver
Ethics
Words that vividly and creatively describes feelings to add color and spice to the communication
Vividness
Importance of mastery of non verbal communication
It adds emphasis to the message
It can communicate feelings without saying a word
Sustains attention to listeners
It gives audience idea of the type of speaker you are
Makes you appear dynamic and animated
Channel to release tension and nervousness
Makes speech dramatic
Build with connection with listeners
Make you a credible speaker
Helps vary your speaking style
external and personal or public considerations that help people understand the true meaning of any utterance or discourse
Context
Types of Speech Context:
Intrapersonal Communication, Interpersonal Communication, Public Communication, Mass Communication
this communication involves talking to oneself, or that takes place within one person. This is the context where verbal and nonverbal communication should be minimized.
Intrapersonal Communication
involves talking to one person or a limited number of people. requires you to adjust your speech in accordance to the character or personality to the people you talk to.
Interpersonal Communication
Two types of Interpersonal Communication
Dyad, Small Group
interpersonal communication that takes place between two persons
Dyad
Interpersonal communication that takes place between 3 to a max of 15 people. Often utilized by organizations.
Small group
communication that involves communicating to a wide group of people with varied traits, backgrounds, interests, and persuasions. Avoiding jargon or slang. Feedbacks are limited.
Public Communication
Communication that takes place in television, radio, newspaper, magazine, books etc.
Mass Communication
