oral comm2 Flashcards

1
Q

Problems that can emanate from the sender and speaker

A

Problems in the language proficiency/skills
Lack of sensitivity to the receiver’s background
Lack of preparation
Negative Perception of self and other emotional problems
Language Barrier

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2
Q

Factors affecting the problems in language proficiency/skills

A

Problems in: choosing the right words to express due to poor diction or vocabulary,
weaving the words in grammatical or comprehensible language structure, pronunciation and employing stress, junction, intonation, appropriate volume, pitch, and tone of the voice

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3
Q

The speaker does not consider the receiver’s personal background (educational, cultural, feelings)

A

Lack of sensitivity to the receiver’s background

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4
Q

Organization of the content of speech, checking the validity of facts, how you will deliver the speech, profile of the participants, the occasion, and purpose

A

Lack of preparation

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5
Q

Problems towards self-confidence, and emotional problems can make it hard to talk to people and in front of an audience (stage fright) communication apprehension.

A

Negative perception of self and other emotional problems

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6
Q

Problems when people speak different languages, as well as slangs, and jargons

A

Language Barrier

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7
Q

4 Barriers of Communication

A

Emotional Barrier, Use of jargon or unfamiliar terms, Lack of confidence, Noisy environment

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8
Q

7 Features of Effective Communication (7C’s)

A

Completeness, Conciseness, Consideration, Concreteness, Courtesy, Clearness, Correctness

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9
Q

Communication should include everything the receiver must hear or receive in order to react or give feedback

A

Completeness

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10
Q

Communication should be direct or straight to the point, insignificant details or information should be eliminated

A

Conciseness

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11
Q

In communication the speaker should be considerate of the relevant information and personal background of the receiver (gender, race, mood, education and status)

A

Consideration

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12
Q

There is effective communication if the speaker’s message is concrete, backed up by facts, figures, and real life examples

A

Concreteness

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13
Q

Show of courtesy in communication by respecting the value, beliefs, and religion of the receiver’s

A

Courtesy

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14
Q

Use of simple and specific words to express its idea. As well as focusing on a single topic/objective to not confuse the receiver.

A

Clearness

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15
Q

Correctness in grammar and sentence composition/structure when talking

A

Correctness

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16
Q

4 Basic Types of Speeches

A

Informative, Demonstrative, Persuasive, Entertaining

17
Q

This speech provides interesting and useful information to the audience

A

Informative

18
Q

Similar to informative speech, and also tells/teaches you how to do or perform something

A

Demonstrative

19
Q

This speech helps persuade and convince people to think and act differently

A

Persuasive

20
Q

This speech provides enjoyment and pleasure to the audience

A

Entertaining

21
Q

Factors for effective Verbal Communication

A

Appropriateness, Brevity, Clarity, Ethics, Vividness

22
Q

The language you use should be appropriate for the occasion or environment (formal, informal)

A

Appropriateness

23
Q

Simple and precise, and being direct and straight to the point, avoiding filler and insubstantial expressions

A

Brevity

24
Q

Words, feelings and ideas should be expressed and clearly stated

A

Clarity

25
Q

Careful consideration of the choice of words in consideration of the gender, preference, ethnicity, etc. of the receiver

A

Ethics

26
Q

Words that vividly and creatively describes feelings to add color and spice to the communication

A

Vividness

27
Q

Importance of mastery of non verbal communication

A

It adds emphasis to the message
It can communicate feelings without saying a word
Sustains attention to listeners
It gives audience idea of the type of speaker you are
Makes you appear dynamic and animated
Channel to release tension and nervousness
Makes speech dramatic
Build with connection with listeners
Make you a credible speaker
Helps vary your speaking style

28
Q

external and personal or public considerations that help people understand the true meaning of any utterance or discourse

A

Context

29
Q

Types of Speech Context:

A

Intrapersonal Communication, Interpersonal Communication, Public Communication, Mass Communication

30
Q

this communication involves talking to oneself, or that takes place within one person. This is the context where verbal and nonverbal communication should be minimized.

A

Intrapersonal Communication

31
Q

involves talking to one person or a limited number of people. requires you to adjust your speech in accordance to the character or personality to the people you talk to.

A

Interpersonal Communication

32
Q

Two types of Interpersonal Communication

A

Dyad, Small Group

33
Q

interpersonal communication that takes place between two persons

A

Dyad

34
Q

Interpersonal communication that takes place between 3 to a max of 15 people. Often utilized by organizations.

A

Small group

35
Q

communication that involves communicating to a wide group of people with varied traits, backgrounds, interests, and persuasions. Avoiding jargon or slang. Feedbacks are limited.

A

Public Communication

36
Q

Communication that takes place in television, radio, newspaper, magazine, books etc.

A

Mass Communication