Oral Com - 2nd Quarter Flashcards
is a plan of action or a technique that a communicator uses in order to help make the communication process successful.
Communication Strategy
Types of Communicative Strategies
Nomination
Restriction
Turn-taking
Topic control
Topic shifting
Repair
Termination
Speaker carries to establish a topic collaboratively. Basically, when you use this strategy, you try to introduce a topic with the people you are talking to.
Nomination
“Hey, how are you? I missed you!”
Nomination
It refers to any limitation you may give or create as a speaker. In some cases of communication, there are instructions that must be followed. Those instructions confine you as a speaker and limit what you can say.
Restriction
“Before we start our discussion, let me remind you again of our house rules.”
Restriction
What are the 2 factors to consider for Nomination & Restriction?
Social relationship
Environment
determine the specific role of the participants whether they can nominate or restrict other speakers from joining the conversation.
Social Relationship
Refer to those who are assigned to control the flow of the conversation.
Higher authorities
Refer to the participants who start as listeners and are then nominated to be speakers when called on by the higher authorities.
Lower authorities
Refers to the setting of the conversation. It also determines the roles of the speakers.
Environment
Tutorials, interviews
One-on-one communication
Panel discussion, forum, debates
Group communication
1) ___ Refers to the opportunity given to a speaker to talk, whereas 2) ___ is a process in which a participants stops speaking and yields the floor to another participant so he or she can speak.
Turn, Turn-Taking
What are the are three turn-taking acts?
Keep-turn
Release-turn
Take-turn
suggests that a speaker must not stop until he fulfills his purpose in a conversation.
Keep-turn
suggests that a speaker is finished talking and is ready to yield the floor to another person to take his or her turn. He or she may use signals or pauses in a conversation.
Release-turn
Signals & cues indicate that a speaker wants to keep, yield, or take his or her turn:
a. Intonation
b. Verbal cues
c. Nonverbal cues or gestures
may signal when a speaker intends to keep or yield his or her turn. Falling intonation indicates that a speaker is about to end his or her turn, while rising intonation implies that a speaker is about to reach the climax of his or her point, asking the participants for clarification & confirmation, or sometimes to express disbelief.
Intonation
___ ___ indicates that a speaker is about to end his or her turn, while ___ ___ implies that a speaker is about to reach the climax of his or her point, asking the participants for clarification & confirmation, or sometimes to express disbelief.
Falling intonation, rising intonation
may suggest that a speaker wants to yield or to keep his or her turn. For example, calling the participants; names indicate that a speaker is letting them take their turn. Meanwhile, using sentence connectors such as additionally, on the contrary, furthermore, consequently, or likewise suggests the speaker has something more to say.
Verbal cues
such as raising one’s hand, show that a participant wants to take the floor or speak. Also, when a speaker, points to or fixes his or her gaze on a participant, it may mean that he or she wants that participant to speak.
Nonverbal cues or gestures
Involves moving from one topic to another, where one part of a conversation ends and where the other begins.
Topic Shifting
“Anyway, have you heard the news last night?”
Topic Shifting
Two ways how to shift:
- Speaking topically
- Speaking on the topic
occurs when the listener concentrates on some phrases from the last statement mentioned by the speaker.
Speaking topically
occurs when the listener concentrates on a word, but the newly introduced idea may not be related to the context of the topic.
Speaking on the topic
Takes how the procedure of formality or informality affects the progress of topic in conversation.
Topic control
“Well, just go on.”
Topic control
Refers to how speaker address the problems in listening, and comprehending that they may encounter in a conversation.
Repair
“I’m sorry for what I’ve done, how can I make it up for you?”
Repair
Refers to the conversation participants’ close initiating expressions that end a topic in a conversation.
Termination
“Well then, I think we’re good. See you!”
Termination
Common violation in conversation
• Grabbing the floor or interruption
• Overlapping
• Hogging
• Being silent or dead air
is similar with grabbing the floor. However, instead of a participant giving up his or her turn to another, both of them are talking at the same time.
Overlapping
also called interruption, is committed when a speaker is not able to fulfill his or her purpose because a participant takes over the role of being a speaker, without allowing him or her to finish his or her turn first.
Grabbing the floor
(Monopolizing, keeping) the floor occurs when a speaker ignores others who try to join or take over the discussion.
Hogging
or dead air, happens when no one wants to speak or take the floor.
Being silent
Here are some guidelines on how to repair or terminate:
• Recognizing the violation
• Shifting back to the main topic
• Asking leading questions
• Taking a break, shifting to a new topic, or rescheduling a conversation
Suggests that another participant can take the role of the speaker
Take-turn
The ____ is the subject matter that will be discussed in the speech.
Topic
When choosing a topic, you should
consider the following:
- Choose a topic based on your area(s) of expertise
- Consider the needs and interests of the audience
- Know the purpose of the event