NLVPD Procedure CH 12 Flashcards
In answering telephone calls, employees should courteously greet the caller, give their __________.
Name
Employees should provide their name when answering calls.
Employees should make every reasonable attempt to either provide the requested information or refer the caller to the appropriate __________.
Public or private agency
This emphasizes the importance of directing callers correctly.
All 2-way police radio transmissions must be conducted in compliance with __________ Rules and Regulations.
Federal Communications Commission (FCC)
FCC regulations govern radio transmissions.
Personnel will refrain from using __________ language on the radio.
Obscene, profane
Maintaining professionalism in communication is crucial.
When transmitting between units, the transmitting unit will first identify the __________ called.
Unit
Proper identification is necessary for clear communication.
When being called by another unit, the called unit will respond with their unit number and their __________.
Present location
This helps in tracking and coordinating units effectively.
Never assume that a unit has heard a transmission. If the unit does not __________, the radio traffic may not have been heard.
Acknowledge
Acknowledgment is key to confirming receipt of information.
If attempts to contact a unit are unsuccessful, the __________ will be notified.
Sergeant
This ensures that a higher authority is informed of communication issues.
Employees will keep radio dispatchers advised of their __________ while on duty.
Location and status
Keeping dispatch informed enhances operational efficiency.
Personnel will use __________ codes whenever possible.
400
Standardized codes streamline communication.
The transmitting officer will attempt to contact a unit again if the radio traffic is __________.
Not acknowledged
This is a protocol to ensure important messages are conveyed.
Employees will conduct a __________ check with Main Base at the start of their shift.
Radio
Regular checks ensure that communication equipment is functional.
Officers will inform Control of their location, the nature of the situation, and other important details in __________ situations.
On-view
This is critical for situational awareness and response coordination.
Under normal circumstances, the __________ will assign the number of units that will respond to a call for service.
Dispatcher
Dispatchers play a crucial role in resource allocation.
The Patrol Supervisor has the authority to __________ the number of units responding to a call for service.
Increase or decrease
This authority allows for flexible response to incidents.
Complaints, information, and reports that are normally entered into CAD will be prefixed by a numerical ‘8’ instead of a ‘4’ when the information is determined to be __________.
Gang-related
This classification helps in tracking gang-related incidents.
It shall be at the initial __________ of each dispatcher to determine if a call is gang-related.
Discretion
Dispatchers must use their judgment in classifying calls.
Calls that have been prefixed with an ‘8’ will be dispatched as __________.
816
This code indicates the nature of the incident.
The call shall also be entered into the __________ system for tracking purposes.
CAD
The CAD system is essential for record-keeping and tracking incidents.
Field officers who are initially advised of either a ‘400’ or ‘800’ code but later determine the code classification to be incorrect shall advise __________ control that the call is reclassified.
Dispatch
Correct classification ensures accurate reporting and response.
If the code classification is determined to be incorrect, officers must reclassify the call to the __________ code.
Correct
Reclassification is necessary for proper documentation.
Officers may request a Code Red for their __________, the safety of others, or as deemed necessary.
Safety
Code Red requests indicate urgent situations.
Corrections Main Base may implement a Code Red when they feel a situation requires their __________.
Initiative
This allows for rapid response to emergencies.
Dispatchers will implement a Code Red immediately for all emergency type situations by sounding a __________ alert.
Tone
The tone alert is a standard method to signal emergencies.
Whenever a Code Red is placed on a channel, the __________ for the Code Red and the location of the Code Red must also be provided.
Reason
Providing a reason helps in assessing the situation.
Patrol requests to lift a Code Red may only be made by an __________ officer or supervisor where the Code Red is in effect.
On-scene
Only those present can assess the situation accurately.
If the officer declaring the emergency is on call, the dispatcher will immediately activate a __________ using the procedure outlined in 12.15.01.
Code Red
This ensures that emergency protocols are followed.
During the ‘EMERGENCY DECLARE’, the dispatcher may silence the audible alarm, but will leave the __________ on the dispatch screen until the emergency has cleared.
Highlight
This keeps the emergency visible for ongoing monitoring.
In the event staff declare an emergency in the dorms, Main Base will activate the __________ tone alert location on the radio terminal.
Warble
The warble alert signals specific emergencies.
When a ‘Code 99’ call is broadcast over the radio, Main Base personnel will immediately place the NLVCCC on __________ status.
Code Red
This indicates a high-priority emergency situation.
All units will cease inmate movement and radio traffic unless pertaining to the __________ emergency during a ‘Code 99’ situation.
Medical
Medical emergencies take precedence in such situations.
The initial Code 99 call will include the unit needing assistance and the __________ where assistance is needed.
Location
Clear communication of location is vital for rapid response.
At termination of the event or at the Watch Commander’s discretion, Main Base personnel will be instructed to lift the restrictive code and return the NLVCCC to __________ status.
Code Green
This indicates a return to normal operations.
Main Base personnel will announce over the radio: ‘ATTENTION ALL UNITS, __________ ON JAIL, AT (time). ALL UNITS ACKNOWLEDGE.’
Code Green
This signals that operations are resuming.
Main Base personnel will announce: ‘__________ NORMAL OPERATIONS’ after the event has been resolved.
Resume
This indicates that normal activities can continue.
When radio talk groups are split, traffic officers and special operations personnel will utilize the talk group that corresponds to the ________.
District they are working
Proper channel use is essential for effective communication.
Priority 1 calls, hot calls, 444s, and ATLs will be broadcast across all talk groups via the ________ Talk group.
Police-1 All Call
This ensures critical information reaches all relevant personnel.
In an emergency, if additional units are required from the opposite area command, the dispatcher will notify the appropriate ________ as soon as practical.
Supervisor
Timely communication with supervisors is essential for effective emergency management.
If a Code Red is placed on a specific talk group, units not directly involved will utilize the ________ channel until the Code Red is lifted.
INFO 1
This helps to keep the Code Red channel clear for urgent communications.
When operating with one radio channel, the Police Department will operate off the ________ channel.
SAC
The SAC channel is used for standard operations.
When a Code Red is placed on the SAC channel, personnel not involved in the Code Red incident will switch to the ________ channel.
INFO 1
Switching channels helps manage radio traffic during emergencies.
When operating with two radio channels (one patrol and one info channel), all animal control, detectives, and marshals will work off the ________ channel.
INFO 1
INFO 1 is designated for certain personnel.
When operating with two radio channels (two patrol channels), personnel not involved in the Code Red incident on the SAC channel will go to the ________ channel.
NWAC
This facilitates clear communication during emergency situations.
In the event of a Code Red on both SAC and INFO 1 channels, personnel will be redirected to the ________ channel.
NWAC
Redirecting personnel helps manage communications effectively.
When operating with three radio channels (two patrol and one info), all records and warrant checks will be conducted on the ________ channel.
INFO 1
INFO 1 is designated for administrative checks.
If all personnel are redirected to INFO 2, a ________ dispatcher will be assigned to the INFO 2 channel, if available.
Fourth
Additional dispatchers ensure that communications remain effective.
When operating with four radio channels (two patrol and two info channels), the Police Department will operate off the ________ channels.
SAC, NWAC, INFO 1, INFO 2
This allows for comprehensive coverage of communications.
In the event of a Code Red on INFO 1, all personnel assigned to that channel will switch to the ________ channel.
INFO 2
This helps to manage radio traffic during emergencies.
When there is an incident that requires being moved from a primary channel, personnel involved will be redirected to the ________ or ________ channel, if available.
TAC 1, TAC 2
These channels are designated for managing specific incidents.
When operating with four radio channels, all records and warrants checks requested by SAC units will be conducted on the ________ channel.
INFO 1
INFO 1 is used for administrative purposes.
The 400 code for a traffic accident is ________.
401
The 400 codes standardize incident reporting.
The 400 code for a hit & run accident is ________.
401A
Each type of incident has a specific code for clarity.
The 400 code for a fatal traffic accident is ________.
401F
Specific codes help in categorizing incidents accurately.
The 400 code for a burglary alarm is ________.
406A
This code is used to respond to burglary alarms.
The 400 code for an intoxicated person is ________.
408
Standardized codes assist in rapid identification of incidents.
The 400 code for a stolen vehicle is ________.
411
This code helps in tracking vehicle thefts.
The 400 code for a family disturbance is ________.
417
Family disturbances are categorized for proper response.
The 400 code for a missing person is ________.
418L
This code aids in the rapid response to missing persons.
The 400 code for a sexual assault is ________.
426
Accurate coding is essential for sensitive cases.
The 400 code for a robbery alarm is ________.
407B
This code is crucial for responding to robbery alarms.
The 400 code for a vandalism incident is ________.
441
Vandalism incidents are reported with specific codes.
The 400 code for a vehicle service is ________.
480
Vehicle service incidents require accurate reporting.
The 400 code for a suspicious situation is ________.
425
Suspicious situations are categorized for investigation.
The 400 code for an officer needing help is ________.
430
This code is critical for officer safety.
The 400 code for a vehicle service is ________.
480
This code is used to indicate a service request for vehicles.
The 400 code for a suspicious situation is ________.
425
This code is utilized to report suspicious activities or circumstances.
The 400 code for an officer needing help is ________.
444
This code alerts for assistance required by an officer in the field.
The 400 code for a bomb threat is ________.
445
This code signifies a reported bomb threat situation.
The 400 code for a dead body is ________.
419
This code is used to report the discovery of a deceased individual.
The 400 code for a mental subject is ________.
421A
This code refers to incidents involving individuals with mental health issues.
The 400 code for a domestic violence (family disturbance – violent) is ________.
417V
This code is specifically for incidents of domestic violence.
The 400 code for a vehicle breach of trust is ________.
411B
This code indicates a situation where trust is breached regarding a vehicle.
The 400 code for a hostage situation is ________.
427H
This code is designated for reporting hostage situations.
The 400 code for a fraud or forgery incident is ________.
432
This code is used for incidents involving fraud or forgery.
The 400 code for a property check by community policing is ________.
489C
This code signifies a property check conducted by community policing teams.
The 400 code for a runaway juvenile is ________.
418R
This code is used when a juvenile is reported missing or runaway.
The 400 code for an animal service call is ________.
430S
This code is utilized for service calls related to animals.
The 400 code for a civil standby is ________.
437
This code indicates a civil standby request.
The procedures for mutual operation with LVMPD utilizing walkies are in addition to the ________ procedures.
common channel
This indicates that there are additional communication protocols in place.
LVMPD walkies being utilized for mutual operations will be assigned call signs, ________ by a Metro supervisor.
Metro 01 through Metro 99
These call signs are specifically designated for mutual operations.
When a Metro officer accesses NLVPD channels, he/she will advise by saying, ________.
“Control, this is Metro 03”
This phrase is used for identification when accessing NLVPD channels.
All radio communications during a mutual operation will be handled by the ________.
NLVPD Communications Division
This division manages all communications during mutual operations.
LVMPD officers will be entered into the NLVPD Computer Aided Dispatch (CAD) system using ________ in the unit field.
“MP01-MP99”
This format is used for identifying LVMPD units in the CAD system.
After using “Function F” to enter LVMPD units into the CAD system, ________ should be used to add the units.
Function A
This function allows for the addition of units in the CAD system.
Requests made by officers involved in the operation must be noted on the ________ in CAD.
requesting officer’s active dispatch ticket
This ensures that all requests are documented properly.
The channel to be used for the mutual operation will be determined by the ________.
NLVPD supervisor in charge
This supervisor is responsible for coordinating the communication channel.
LVMPD officers will not transmit on the NLVPD’s channels unless ________.
they are in an emergency or requested to do so by NLVPD
This rule ensures controlled communication during operations.
When transmitting on NLVPD’s channels, strict ________ will be maintained.
radio protocol
Following protocol is crucial for effective communication.
Any requests to cease transmissions by NLVPD supervisor or dispatcher will be ________.
complied with immediately
This ensures adherence to communication protocols.
Under certain emergency situations, the Patrol Supervisor may direct the Communications Division to activate a radio ________ with LVMPD.
patch
This allows for direct communication between departments during emergencies.
The radio patch between NLVPD and LVMPD can only be activated for matters that are of ________ to both departments.
mutual interest
This ensures that the communication is relevant to both agencies.
Before a radio patch is established, the senior ranking on-duty supervisor for each agency must agree on the ________ for the patch.
necessity
This agreement confirms the need for the patch.
Once the patch is established, it may be terminated by either agency’s ________.
senior ranking on-duty supervisor
This ensures that only authorized personnel can end the communication.
When the patch is active, NLVPD’s radio call signs will be prefaced with the words ________.
“NORTH LAS VEGAS”
This prefix identifies the agency during communications.
LVMPD’s radio call signs will be prefaced with the word ________.
“METRO”
This prefix distinguishes LVMPD call signs in communications.
All communications during a mutual operation will be transmitted in ________ terms whenever the two agencies’ radio codes are not compatible.
plain English
This ensures clarity in communication between agencies.
The following NLV City building alarms will be monitored, EXCEPT:
Fire Department
This indicates that the Fire Department’s alarms are not included in monitoring.
When an alarm is received from a NLV City building, Communications personnel will classify the call as a ________.
406P or 406A
This classification is specific to alarms from city buildings.
All alarms from NLV City buildings/offices will be classified as a ________ call and dispatched on, regardless of the classification.
Priority 1-URGENT
This ensures prompt response to all alarms.
Each division having an alarm monitored by Communications must provide primary and alternate ________ information.
Responsible Party (RP)
This information is crucial for responding to alarms.
The Responsible Party (RP) will be notified when an alarm has been activated and if they ________.
need to respond
This ensures that the responsible party is aware of the situation.
Testing of alarms is required to be conducted ________.
On a monthly basis
Regular testing ensures the alarms are functional.
Prior to activating the alarm for a test, contact will be made with ________.
Communications Division
This step is necessary to coordinate alarm testing.
If Communications personnel cannot conduct the alarm test due to high call volume or ________ radio traffic, the test must be conducted at a later time.
HOT
This indicates a high volume of urgent calls affecting testing.
Once the alarm is tested, Communications personnel will ________ if the alarm was received.
advise the person responsible
This communication confirms whether the test was successful.
Communications personnel will be responsible for ________ a log of the tests and whether the alarm is functional.
keeping
Maintaining a log is essential for accountability and tracking.
If Communications personnel do not receive an alarm, the person responsible for a building alarm will contact ________ to advise of the malfunction.
Systems Support Division
This division handles issues with alarm systems.
Systems Support personnel will be responsible for ________ repairs to a malfunctioning alarm.
coordinating
This involves organizing the repair process for alarms.
